Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVictor, one of the agents was really helpful and suported us throught the whole proces. He went the extra mile just to make sure everything goes smooth.
Alexandru · 14 June 2019
Agent replied · 12 June 2024
Hello Alexandru, thank you for taking your time to provide our team with a 5-star review. We are very pleased that you feel one of our agents went the extra mile to ensure everything ran smoothly for yourself and if there are any other services you require in the future, our team will be more than happy to help you.
★★★★★ 5/5
GoogleAnatoly and his team provide an excellent service.
111 · 13 June 2020
★★★★★ 5/5
GoogleCraig, Georgina and Radhika have been nothing short of excellent. A lovely, kind, professional bunch of people. Great communication, quick and helpful responses every time. The best estate agents I have worked with thus far.
L · 13 June 2023
★★★★★ 5/5
GoogleI had a viewing with Georgina from Barnard Marcus. She was exceptionally organised, responding quickly to my queries. She did a really good job at organising viewings, despite the short notice. She was professional, responsive and, on the whole, a fantastic estate agent to work with. Bernard Marcus has excellent staff.
Samar · 13 June 2021
★★★★★ 5/5
TrustpilotMortgage sorted and good deal
It was great dealing with Priscilla Mohanarajah, once all the documents were sorted it was simple to work out the best offer for myself and to submit the application. The mortgage itself and valuation were done promptly and I was impressed at the speed all things got done. Would recommend!
Arnaud · 9 August 2021
★★★★★ 1/5
Googlerude people, unpleasant to deal with.
Have tried to purchase a flat with them but they have no moral values, they sale to who every pays more and no matter how long you progressed with the sale they take you out if someone else pays more.
I understand the industry to work in, but they should have moral values
stay away.
Anonymous · 15 June 2015
★★★★★ 5/5
GoogleVery good service from Radhika, Craig and Teraya. They got our property away even as the market has been collapsing. We do recommend you try them out if you're thinking of selling your property.
IG · 13 June 2023
★★★★★ 1/5
TrustpilotI would leave a negative star if I…
I would leave a negative star if I could! Horrible people. They don’t have basic courtesy. Rude on calls and in our last interaction they were literally shouting at us on phone. Highly incompetent staff who know nothing about the property. And they treat tenants like second class citizens.
Sarayu · 28 August 2021
★★★★★ 5/5
GoogleIn my case they advised the seller. They assisted in the process effectively, practically, professionally, diligently, quickly, and in friendly as well as appreciative manner. A pretty happy counterpart here! Well done team!
Δημήτρης · 13 June 2023
★★★★★ 1/5
TrustpilotGot told by a worker there would be a…
Got told by an employee that there would be a refund in 3-5 working days. 2 weeks later we are still chasing this. 3 different people told us a different story. They can take money really easily but getting a refund is something they probably never heard off.
Jess · 23 September 2021
★★★★★ 5/5
GoogleWe've had a brilliant experience renting a flat with Maximilian. My partner and I have been overseas during the process and he has gone above and beyond to keep us updated throughout. We've managed to get a brilliant flat - can't recommend enough.
David · 13 June 2022
★★★★★ 1/5
TrustpilotRubbish agency
Rubbish agency, if you no sell with them, you cannot see any house from them, ridiculous
Maria · 21 June 2024
★★★★★ 1/5
TrustpilotRubbish.
Rubbish.. if you not sell with them, they not show any house for you. Ridiculous!!
Maria · 21 June 2024
★★★★★ 5/5
TrustpilotVery happy with Emily from Barnard…
Very happy with Emily from Barnard Marcus, she was very helpful and professional at all times when we were selling our house
Nick · 3 February 2024
★★★★★ 1/5
TrustpilotWhatever you do don’t use them
A terrible group of unprofessional and incompetent staff Poor communication
Jo · 7 September 2024
★★★★★ 5/5
GoogleI would recommend the team here to anyone looking to buy a property. The team at Barnard Marcus are very accommodating and will go out of their way to help you and clarify any queries that you have along the way.
Brian · 13 June 2022
★★★★★ 1/5
TrustpilotWanted us to buy blind
Wanted to buy a house on auction. They wanted us to ‘buy blind’ (without a viewing) and were completely unhelpful
Gill · 1 February 2024
★★★★★ 5/5
GoogleExcellent service! All staff very patient with enquiries/concerns especially as I'm new to being a Landlord. Would recommend their services to anyone.
Phillip · 14 June 2018
Agent replied · 12 June 2024
Hello Phillip, thank you for your very kind 5 star review of our Battersea team. We always strive to provide our customers with an excellent service and are very happy and grateful that you would recommend our teams services.
★★★★★ 1/5
TrustpilotPoor communication and forceful sales…
Poor communication and forceful sales tactics. Receiving multiple unwanted sales calls and after reporting this, I was told I was rude and the member of staff put the phone down on me.
Ryan · 1 March 2023
★★★★★ 5/5
Trustpilotgreat customer service
Me and my partner were more than pleased with the service provided by Martin Mwangi at the south croydon branch, he was very professional and would recommend Barnard Marcus to anyone thanks to him. we have been in our apartment for 1year and couldn't of been more satisfied.
Mikes · 22 August 2020
★★★★★ 1/5
TrustpilotI have on several occasions been…
I have on several occasions been interested in property for auction by Barnard Marcus, however as a buyer I have experienced terrible service, many times not even receiving a reply to emails. Sellers with properties under 500,00 should look elsewhere in my opinion
Gemma · 16 September 2021
★★★★★ 1/5
TrustpilotAvoid this agent!
Avoid this agent!Paid full management, inventory check. Tenant left leaving inhabitable condition. Instructed repair work done, but 4 months, nothing done!Saying “it’s not our responsibility”Any appliances not working. Say “ not normal work to check appliance”4 months! Nothing done. Loss 4 months of income!
ZHANGQI · 12 June 2021
★★★★★ 5/5
Google5 stars for the service and customer care!
I had the pleasure to meet Maximillian who went out of his way to help me find exactly the flat I was looking for. Eternally grateful!!!PositiveResponsiveness, Quality, Professionalism, Value
Georgios · 13 June 2022
★★★★★ 5/5
TrustpilotWe have found the team helpful
We have found the team helpful, from arranging viewings to consideration for the covid restrictions. Mr Enrique Bosch the mortgage person who is dealing with us has promptly replied and answered our queries with patience and a good understanding of the mortgage process.
Shirley · 11 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
