Trusted Agent profile · London
★★★★★
868 reviews across 2 platforms
488 Roman Road, London, E3 5LU
Bairstow Eves's office in London, at 488 Roman Road, is rated 3.3 out of 5 across 868 reviews on two platforms, including 250 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Googlefriendly helpful, efficient staff here. helped me find a great flat, very supportive and patient with my questions. cheers to Luke Pegg and Joseph Weare!
Thank you Josie for your 5* review and kind words, so pleasing to hear that Luke & Joseph were of great assistance. All the best in your flat, kind regards, Mark
5/5
TrustpilotMesba is the best
Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u
5/5
GoogleThanks very to Karl for helping find great tenats .PositiveResponsiveness, Professionalism
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommend talking to Luke he was fantastic, so patient with my queries and went above and beyond to help me.
Many thanks Jade for taking the time to leave us this amazing 5* review and recommendation. Best wishes, Lucy
1/5
TrustpilotUninterested
Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless
5/5
GoogleI've found a great flat with the help of this agency. The property manager has been very helpful throughout the journey. I highly recommend this agency to you!
5/5
GoogleKarl have been great from the start of my journey. Would recommend Bairstow Eves bow 100%PositiveQuality
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotBarestow Eves Romford
Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!
1/5
TrustpilotWell still waiting since last october i…
Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor
1/5
TrustpilotBairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid
Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.
5/5
GoogleSuch a great branch, Abigail took me out to view a few properties, all the staff were professional and very helpful.
Thank you Naomi for this great review. I am sure Abigail will be pleased to read this. Best Wishes, Sarah
1/5
TrustpilotDisgusting services
Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear
5/5
TrustpilotWow Hucknall branch
Lauren at the Hucknall branch is amazing, she's kept me completely informed and worked tirelessly to get updates from a difficult upward chain. This whole process been very stressful but Lauren's been there to help, explain and reassure us. A true asset to the company
1/5
TrustpilotViewing properties with this agent
Viewing properties with this agent - completely disorganised, terrible communication, very rude over the phone. Out of all letting agents I have been with over the years, this was by far the worst one to be with. Wish we had seen the other reviews before wasting our time with them
1/5
TrustpilotSlick sales pitch
Slick sales pitch, followed by totally non-existent service to the point of rudeness at the Finchley branch. I think that I barely spoke to the same person twice, and had to explain everything multiple times to staff that seemed not to have the most basic grasp of their business. Not recommended at all.
1/5
TrustpilotThey don´t even deserve a one star…
They don´t even deserve a one star rating. Don´t use them. They don´t care anything about customer service!!!
5/5
GoogleVery professional and excellent service provided throughout. Won’t hesitate in going back or recommending to family and friends.
Thank you Jade for a wonderful recommendation and 5* review! Best wishes, Scott
1/5
TrustpilotAs a landlord they had a 5000 watch…
I rented a property with this company. They had a £5000 watch stolen from the house whilst showing someone around. It later got rented to someone who used it as a cannabis farm causing 30k of damage for which I recieved no compensation or even sympathy from the company.
5/5
GoogleI recomend this agency, the process to rent an apartment was very quickly and eficient.
Many thanks for taking the time to leave us this wonderful 5* review and recommendation. Best wishes, Lucy
1/5
TrustpilotThe worst agent ever.Rude
The worst agent ever.Rude, disgusting, thieves. All they care is about money. They provide a poor service. Im letting from them, repairs takes ages you need to fight for it and replace stuff in the property they will choose the cheapest without the landlord knowledge. AVOID THEM at all costs.
5/5
GoogleLuke and Joseph both very professional and offered a very personable, stress free service.
Many thanks Tom for the wonderful 5* review. Kind regards, Lucy
1/5
TrustpilotRude sales agent
Rude sales agent, property was dirty when my partner and his family moved in. Half of appliances not working, water leaking, no hot water supplies and when speaking to the agent she asked us to instead visit her at the agency to sort this out. Disgusting customer service...
5/5
GoogleGreat service Ana Luke and Joseph . They helped me find the home I wanted.
Thanks Reggi and all the best in your new home. Kind regards, Mark
1/5
TrustpilotBeware!
Worst agents we have used,no repairs were done,really rude and spoke to us like we were nothing,never rent again a horrible experience, avoid the clacton on sea branch at all cost,beware.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
