Trusted Agent profile · London
★★★★★
868 reviews across 2 platforms
488 Roman Road, London, E3 5LU
Bairstow Eves's office in London, at 488 Roman Road, is rated 3.3 out of 5 across 868 reviews on two platforms, including 250 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotDisappointed really and felt big time…
Disappointed really and felt big time let down .Poor communication, poor representation, I even being asked if I like to do the presentation on the house when it's their job to do it ,they have missed key points to present on the house .really theh are working with ppl with lack of training and desire of selling .Keep away ,and avoid using them .
5/5
GoogleHappy with the service provided on my recent purchase.
Thank you for taking the time to share your experience and for your wonderful 5* review ! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery friendly and helpful agents! The house hunt was very smooth and efficient, found our ideal house in the first go, absolutely recommend these guys to find the perfect home for you! :)
I'm delighted to read that the fantastic team at our Bairstow Eves branch in Bow were able to provide a 5* service once again and that you benefited from their efficient and effective approach, finding the perfect home. Many thanks for the great review and recommendation, Michael
5/5
TrustpilotI was fortunate to have the services of…
I was fortunate to have the services of Stephen Branch Manager of Bairstow eves Wanstead E11 to sell my property. Stephen has a wealth of knowledge and contacts within the property sector.He was always professional and efficiently dealt with any queries that occurred during the selling process. He certainly made everything far less stressful. I can’t praise him enough
1/5
TrustpilotWe used Bairstow eves in leytonstone to…
We used Bairstow eves in leytonstone to sell our property. The service was terrible, they put no effort in to the advertisement on zoopla and right move. They showed no enthusiasm during viewings and overall service was poor. Do not use them. Wasted 6 weeks of our time.
5/5
TrustpilotWill be a returning client
Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help
5/5
GoogleThey are very good and reliable company
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
4/5
TrustpilotVery helpful throughout
Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.
5/5
GoogleHad the pleasure of dealing with Luke from Bairstow Eves in Bow. He was polite and professional throughout the process. I would certainly recommend him to others.
Really lovely to read another 5* review for the Bairstow Eves team. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
5/5
GoogleI've dealt with a lot of estate agents over the ten years I've lived in London and I found dealing with Bairstow Eves and Jay to be one of the most open, polite and tenant-centric. Jay gave me a balanced view of the property, did not exert pressure on me and has handled my offer brilliantly. I won't hesitate to recommend him to others. Thanks!
1/5
TrustpilotYou will regret ever contact this…
You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys
5/5
TrustpilotHelpful friendly staff
Dealing with Bairstow Eves has been a lovely experience. The staff from the ladies in the office to the gentleman that came to put the sign up have all been extremely friendly and helpful. We would definitely recommend this estate agent and would in particular like to thank Jo and Lesley for all their help.
5/5
GoogleBairstow Eves office in Bow have managed properties for me for several years. They have proved to be very professional, diligent and supportive. I recommend their service without reservation.
Edward, thank you for your kind review and recommendation. Best wishes, Mark
1/5
TrustpilotDefacing property
Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.
1/5
TrustpilotThey are not to be trusted
They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!
5/5
TrustpilotI thank the staff at Bairstow Eves in…
I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.
5/5
TrustpilotHouse Purchase May 2024
I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful
5/5
TrustpilotMortgage Advisor
I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.
4/5
GoogleThank you to all the staff at 488 Roman Road who during the last eleven years have carefully chosen new tenants for my studio flat.
Thank you John for recognising with your wonderful 5* review of our dedicated team. Kind regards, Lucy
5/5
TrustpilotWhat can I say bairstow eves chelmsford…
What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all
5/5
GoogleVery happy, they set up our tenancy perfectly. They helped us with the whole process!!! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
1/5
TrustpilotAvoid this agency!
We rented a flat with this agency finally we kicked out!not or late response for any issues, weeks/months with faulty washing machine and boilers. It's nightmare!Useless agency
5/5
TrustpilotMesba - the best estate agent
Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. I would recommend this place to anyone. Thank you, Mesba!
1/5
TrustpilotDo not waste your time with this company!
Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!
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