Bairstow Eves London reviews

★★★★★ 1/5

Google

It's a shame there isn't an option for 0 stars. This company cost me the chance to buy a flat just outside Plaistow. Rude, unhelpful staff, especially the manager. No access to the bathroom upon viewing one flat, extremely rude to me when I asked to view it on a separate occasion. On another property viewing I was left standing in the rain waiting for someone to show up with the keys to let me into an arranged viewing, NO ONE SHOWED UP, couldn't even get them on the phone. Absolute jokers, do not have any dealings with this company EVER. + I suspect the 5 star reviews are all fake to try to even out the average.

David · 14 June 2016

★★★★★ 5/5

Google

Very good team. Specially Ellie and Vasco. Whenever I need help or any questions they both were always available and because of them we brought our house in less then 2 months after excepting deal.

Kamini · 25 July 2024

★★★★★ 5/5

Google

We received a great service from Katrina! She was very responsive and polite & friendly too. This Agency is very lucky to have her! Thank you Katrina for your help.

Iliria · 14 June 2018

★★★★★ 5/5

Trustpilot

Their auction method of selling is…

Their auction method of selling is impressive. Sold a property in approximately a month!

Tony · 20 March 2026

★★★★★ 2/5

Google

I really struggled with the Team at BE Stratford. Here are a few(not all!) examples: - they did not even call or email once after signing me up - 6 weeks later i had to go in to see the manager to get any kind of response at all (even an email) - the property details were a cut and paste from another flat - and made no sense - the weekly stats came once after 8 weeks and only then once in the next 3 months - they screwed up the few viewings they did have from not having the keys, to the person with the key to the key cupboard not being there ...etc etc - it took months to get the extra marketing id paid for done - the agent on my property did not call back interested parties to arrange viewings or get feedback without me prompting them to do so - supposedly they held 12 or so viewings over about 5 months(!!!!), i know for a fact it was 3. - the next agent i signed with arranged 20 viewings in 4 weeks at the same price. vs 3 in 5 months - i never once got feedback without calling. - they failed to mention any of the benefits of the property/area - they left my flat in the window after the marketing agreement ended - their only solution was drop the price(again) -i was told they had 200 registered buyers looking at this type of property at this price - why could that only be converted to 3 viewings? (its a standard property at a standard price) In summary, this branch are very, very poor agents. The manger talks a good talk and is likeable enough, but his team do not deliver any of his promises. His team are weak beyond belief("oh, yeah, thats a good idea, maybe i should call them back to see if they liked what they saw on the viewing") and if i had not already wasted months with this BE branch, i would keep writing. If you want to sell your house, look elsewhere.

Jack · 15 June 2013

★★★★★ 1/5

Trustpilot

Spying on you asking personal information has non acting agents.

They call you without saying who they are spying and acting like it’s your estate agent selling your home that you have chosen. I’m positive they are breaking data protection has they impersonate another acting estate agents. It’s not until you say can you conform who you are when you’ll be surprised to see it’s a spying estate agent asking for personal confidential information from you. I’ve recorded the calls to send onto the ombudsman has it’s against regulations.

John · 26 October 2023

★★★★★ 1/5

Google

Organised a viewing of a house earlier today, and called Bairstoweves when no agent showed up at the property - only to find the place had been let in the morning and the viewing was cancelled. Lost an afternoon of work because someone forgot to follow procedures and call all outstanding viewings.

Meg · 13 June 2023

★★★★★ 5/5

Google

Thanks so much to Izabela and Karen to making everything happen for us. We love the house and appreciate all the hard work to move us in.

Alexandr · 14 June 2019

★★★★★ 5/5

Google

Karl was very helpful, going above and beyond what was required to help both me and and my new tenant

Monique · 13 June 2021

★★★★★ 5/5

Trustpilot

As recent clients,we cannot speak…

As recent clients,we cannot speak highly enough regarding the service we have received from Witham Senior Executive Manager Nick Webb and his team.Nothing was too much trouble and the service received was always given with a friendly smile and advice when needed.

Colin · 9 November 2022

★★★★★ 5/5

Google

Zaheda Begum has been really helpful with us renting a property. We will definitely recommend zaheda and Bairstow eves to our friends and family!

Bianca · 13 June 2020

★★★★★ 5/5

Google

I would thoroughly recommend Katrina and Karen! Katrina in particular went out of her on more than one occasion to help us. Very professional, friendly and super well-organised.

Rich · 14 June 2018

★★★★★ 5/5

Trustpilot

Bairstow Eves in Wanstead have been magnificent

Bairstow Eves in Wanstead have been fantastic in every respect in the process of letting our flat in the area recently. Elaine and Adam are always quick to respond to queries, helpful in explaining issues and clearly have a very keen instinct about prospective tenants. They know the area really well and are always available to help. I recommend this professional company .

Mr · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent service

I bought my new home through Bairstow Eves Hornchurch. I'm so grateful for all the help that Charlotte W and Lee D provided with the purchase. The communication from beginning to end was perfect not only with me but with the solicitors and all parties involved. The process felt much simpler and easier than it should have been for a house purchase but that's only because of all the work from Charlotte. I'm very happy with my new home.Thank you!

Amrit · 31 August 2023

★★★★★ 5/5

Trustpilot

Penelope was brilliant at what she…

Penelope was brilliant at what she does....kept us in the loop at all times - smoothed over the process - kept all parties informed and made sure everything went according to plan and as it should be. Excellent. As an investor working with many agents....if only they could all be like Penelope.

Asif · 22 April 2021

★★★★★ 1/5

Trustpilot

DO NOT USE! Awful service!

Terrible company and horrendous service. Hard to sell a house when the agent doesn't pitch up for viewings, has fake customers who don't pitch up for viewings either, doesn't return calls, terrible photos and asks for our own photos, bad write up, don't update the sales video with the new photos post makeovers, refuses to release the seller from a contract despite repeated requests due to terrible service and wants payment for doing nothing useful! Release MR Portman immediately so a proper agent can sell the house!

Nolene · 22 August 2023

★★★★★ 4/5

Google

Zaheda was extremely helpful and patient, as a new landlord she helped with many things. Zaheda is always available and prompt with communications.

Pedro · 13 June 2020

★★★★★ 5/5

Google

As i have gone through many agencies they are not responding quickly and not worthy for the prices they are quoting. But Bairstow Eves(stratford) they gave a excellent service. I really appreciate for the the service.

Venkatesh · 13 May 2024

★★★★★ 5/5

Google

Very professional and friendly.They helped me to get easily throught the process of moving into a new house.Also efficient and active.Many thanks to Izabela from Stratford branch

Ionut · 14 June 2018

★★★★★ 1/5

Trustpilot

Southgate Branch

Southgate Branch, if I could give zero stars I would. They did not even send anyone round to the house when a viewer was coming. I had to show them round. Sometimes they told the client they would meet outside our house at the agreed time but would not show up. I use to see people wandering up and down the street and had to go out and ask them in. We were even told off for turning up at the office to speak with them being told we should have booked an appointment. Hopeless!!

Ralph · 9 August 2023

★★★★★ 5/5

Trustpilot

Amazing team at the tamworth branch

Amazing team at the tamworth branch, I could not fault them, from the minute we looked around the house until the minute we picked the key's up and if you need a mortgage, countrywide mortgages within the branch is definitely the one to use suki is amazing and continued to support after we got out key's. Thank you

Nicola · 17 October 2024

★★★★★ 5/5

Google

As a service user, I was left feeling satisfied with the bespoke service, which Mr Rejaul Haque offered. He offers a welcoming approach and goes above and beyond to build a professional but friendly working relationship to oversee many successes. He is reflective of the positive ethos of his firm and I would most definitely recommend this particular branch for all property related queries and demands.

Farhan · 13 June 2021

★★★★★ 5/5

Google

Fantastic service and follow-up provided by Karen and the team (Amar & Katrina) at Stratford Bairstowe Eves. Communication has been excellent throughout with quick turn-around of queries and placement of quality tenants. We are very impressed with the service so far. You have made this an easy and stress-free experience for first time landlords in London. Thank you.

Jasmine · 14 June 2018

★★★★★ 5/5

Google

I had a really good experience using this branch of Bairstow Eves as my estate agents & I would happily recommend them to anyone. The staff are friendly, professional, & knowledgeable and even in the midst of Covid & all the obstacles that created, Ian, Katrina and the rest of the team achieved what i wanted and found the right buyer for my property.PositiveProfessionalism

Stuart · 25 August 2021