Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service. My move to a new home was seamless.
Elaine Hutton's the best!
Morris · 30 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that your move went smoothly and that Elaine provided exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recommend Bairstow Eves Wanstead. Also we want to say thanks to Eleine for her help.
Андрій · 24 September 2024
Agent replied · 24 October 2024
Thanks for your great recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team were fantastic in helping us get everything sorted with the flat, Elaine answered all of the questions that we had and was really helpful when it came to move in day. And the flat is amazing!
Khris · 22 August 2025
Agent replied · 12 September 2025
Thank you for your kind words! Our team is dedicated to providing top-notch service and we're happy to hear that Elaine exceeded your expectations. We're thrilled that you're enjoying your new flat - it truly is an amazing space. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleThey are a liars that will do anything to rent a house. They said they will fix the leaking wall, they will repair the tiles, they will get us a new mattress (guess what? We are sleeping on the floor since we move here.....)and another set of keys will be handed to us on Monday. Basically none of this was done and when you tell them they couldn't care the less. "It's the landlord problem, talk to him." I will definitely won't come back here EVER!
Sonia · 4 November 2023
Agent replied · 25 November 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElaine and the team in Wanstead were helpful and responsive with the process of preparing and signing the tenancy agreement. Existing damage was quickly identified and plans have been made for repair. We moved in a couple of weeks ago and have been happy with our experience with Bairstow Eves so far.
Joshua · 19 August 2021
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe agency provides excellent rooms, delivering a positive and authentic experience. Elaine is highly organized and assists with coordinating everything effectively.
Vipin · 21 May 2024
Agent replied · 20 June 2024
vipin baby thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElaine and Adam were wonderful- down to earth friendly estate agents.
Were prompt with answering questions and made our move in smooth: Thank you Both
Lowprofile · 24 February 2024
Agent replied · 25 March 2024
Lowprofile thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAt bairstow eves have been a great help to me and my partner, an agency you can trust.
Adam and Elaine in Wansted were wonderful people who followed and supported us in finding the ideal home for us
I just want to thank them wholeheartedly.PositiveProfessionalism
Giuseppe · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleBairstow Eves was very helpful.
Ian · 11 May 2026
Agent replied · 11 October 2026
Thank you so much for your kind review! Our team at Bairstow Eves is dedicated to providing exceptional service and we are thrilled to hear that we were able to help you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAdam has been amazing, such an amazing agency! They look after you, they keep contact with you at all time just even to update you on their progress. Adam and also helaine have been great from the first moment.
Communication, kindness, seriousness it’s 100%
Dalila · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I had a great experience finding a property to rent with Adam and Elaine. They were both great with communication, always quick to get in touch and very clear throughout the process. We would highly recommend Bairtow Eves Wanstead!
Sinead · 3 October 2022
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had a really good experience renting our current flat with Bairstow Eves. Elaine and Mark were really helpful and friendly!
Cristina · 21 April 2024
Agent replied · 20 June 2024
Hi Cristina, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleAdam and Elaine were simply brilliant in finding the right place for me at very short notice. They went the extra mile for me and made me feel confident and reassured all would go through which it did. I can't thank them enough for their professional support and friendly advice and help as a first time renter
Rob · 28 July 2019
Agent replied
Hi Rob, many thanks for your great 5* review. I'm delighted to read that the dedicated and professional service from Adam and Elaine at Bairstow Eves reassured you and gave you confidence in your first rental. Hope you are settling into your new home. Best wishes, Tracey.
★★★★★ 5/5
GoogleA lovely group of people to deal with, they made me feel welcome immediately. Elaine in particular has been nothing short of exceptional, being very helpful and getting everything done in a timely manner to a high standard.
Her, along with other members (Adam and Tom being among them) are very approachable and always willing to answer questions and give support.
I would highly recommend this group to anyone looking for their services. Many thanks to this group.
Selina · 3 April 2025
★★★★★ 5/5
GoogleElaine was excellent, from the viewing to us getting the keys she kept us up to date with how things were progressing, got documents etc to us quickly and was a pleasure to deal with!
Michelle · 1 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently moved into a new flat managed by Bairstow Eves and the entire process from the initial viewing up until tenancy signing and key handover went extremely smoothly and was handled professionally. Elaine and Adam went above and beyond to make sure we were always well informed at every stage and also settled in comfortably.
Megan · 28 July 2019
Agent replied
Hi Megan, many thanks for your 5* review. I'm delighted that Elaine and Adam went above and beyond in assisting with your new property rental and the process went smoothly. Best wishes, Tracey.
★★★★★ 5/5
GoogleAt Bairstow Eves Wanstead, I experienced exceptional service during the letting process. Their team provided clear and efficient communication, making the entire experience seamless and stress-free. From the initial inquiry to the final paperwork, I felt well-supported and informed every step of the way. Their attention to detail and professionalism exceeded my expectations, and I would highly recommend Bairstow Eves Wanstead to anyone in search of a reliable letting agent.
Sruthi · 4 March 2024
Agent replied · 25 March 2024
Thanks for the wonderful 5* review and recommendation Sruthi Muraleedharan! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLooking for a new home in London can be quite stressful, however, from the first contact until the signing of the contract, the team at Bairstow Eves made the process more easy to endure.
Special thanks to Elaine and Adam for always being available to promptly answer our questions with great customer service.
Highly recommended!
Miguel · 3 December 2019
Agent replied
Thanks Miguel for the wonderful 5* review and recommendation! It's great to see that the Bairstow Eves team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleA huge thank you to Elaine and Adam (and the whole team in the background) at Bairstow Eves Wanstead for their big help, patience and responsiveness. A clear recommendation! HERZLICHEN DANK :-)
Claudia · 30 June 2023
Agent replied · 30 July 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleElaine and Adam were very helpful in terms of supporting us through the end-to-end letting process. Adam organized the move in process efficiently and handled a change of tenant promptly. Elaine supported my leave process and ensured effective communication among all parties. Both are very professional and friendly and I would recommend their service.
Yuqi · 3 October 2019
Agent replied
Thank you for taking the time to leave us your wonderful 5* recommendation! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleWe had a great experience through Bairstow Eves Wanstead led by Elaine who found us the perfect 2 bed flat for moving out from my family home. The team were super responsive and supportive throughout the entire renting process. This allowed us to move in really fast and Adam ensured we had a smooth moving in day and that we had everything we needed. I would highly recommend Bairstow Eves if you are looking to move to the Wanstead area.
Harry · 1 May 2023
Agent replied · 30 July 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe process of letting a flat went very quickly and professionally, Elaine was very helpful and responsive, answered all our questions, and dealt with the landlord efficiently and was able to prepare the flat for us to move in within 2 weeks. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Kinga · 21 June 2021
Agent replied · 20 June 2024
Thank you for your glowing 5* review and comments. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently moved to London from Hampshire and found the entire experience seamless with the help of Elaine and the team at Bairstow Eves. They were quick, efficient and very helpful and we are very happy in our new home. It also helps they they are very responsive to emails!
Rachel · 28 September 2020
Agent replied
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleElaine & Adam made moving into my flat as quick and easy as possible, would recommend and use again 👍🏻 …
Charlie · 25 January 2024
Agent replied · 25 March 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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