Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleElaine, this is well over due, but thank you for all your support and services, you made our move swift and comfortable. Thank you so much for all your kind help and for always being there at the end of the call when needed.
Kalsoom Β· 13 October 2025
Agent replied Β· 13 April 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleA great Thank you to Elaine and Adam . Bairstow Eves Wanstead,London branch.
Elaine was very friendly , got me sorted out quickly and always there to help.
Adam is very professional and honest. He made the process very smooth and easy. Iam happy with my new home and I trust that Iam with a very respectful agency.
Amira Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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1/5
GoogleI whole heartedly recommend you stay away from this agent. It will be be a full time job managing their mistakes and you will get no communication or action from them. At the end of renting a property you will find they donβt provide the proof of deposit and in effect you canβt get your money back as a landlord. So even after finishing contract with them you will be clearing up all kinds of legal messes and find they have done nothing and taken your money. The most frustrating thing ever in your life.
Orlando Β· 16 June 2024
Agent replied Β· 20 June 2024
Hi Orlando, we are truly sorry to hear about your experience. Your feedback is important to us. Please contact us at review@countrywide.co.uk so we can address your concerns promptly. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe recently moved house after finding the perfect 2 bed property via Bairstow Eves who made the process extremely smooth. Elaine and Adam were super attentive and helpful with each step of the process and ensured our move-in was stress-free. Can't recommend them enough!
Ben Β· 26 September 2023
Agent replied Β· 25 November 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFeel very thankful that weβve finally found a letting agent to manage our property who is proactive, communicates efficiently and seems to have the best interests of both the tenants and the landlords as their priority. A breath of fresh air after dealing with a different agency. Thank you Elaine and Adam π β¦
Esther Β· 3 October 2022
Agent replied Β· 30 July 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have had an excellent experience with Bairstow Eves Wanstead branch over the last two years. Elaine is such a warm, friendly and approachable person who made it very easy to go to when we had problems that needed sorting. All small issues in the flat were dealt with quickly, and she was incredibly helpful. Thank you so much for making moving in and out a breeze! :)
Hannah Β· 3 September 2019
Agent replied
Thank you Hannah for your wonderful comments and 5* review! Best wishes, Scott
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5/5
GoogleElaine and Adam were both really efficient, personable and helpful. They made the whole renting process really simple, straight forward and stress free. Have dealt with them both for many years now and the service is alway top notch. Would highly recommend.
Laurence Β· 27 March 2025
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5/5
GoogleElaine has been phenomenal throughout and she ensured that my flat is ready on time and with everything that is promised. She responds quickly and makes sure the job is done.
Thank you so much, Elaine! You are a star!
I would like to thank Adam for being kind to show numerous flats and ensuring that I get what I need.
Thank you both!
Vijayesh Β· 25 November 2020
Agent replied
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat service and very helpful staff especially Elaine. She is a star ! Highly recommended
Agata Β· 4 January 2025
Agent replied Β· 11 January 2025
Thank you Agata for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery fast with response and made the journey very easy ..thank you Ms Elaine and the team.
Alberta Β· 19 November 2024
Agent replied Β· 23 November 2024
Many thanks for your fantastic 5* review Alberta. I will of course pass on your kind hearted words to our Wanstead branch. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEnlisted the Wanstead branch as our letting agent and have been nothing but impressed by the service, care and attention from Adam and Elaine. They sought to understand our needs and worked very collaboratively with us to let our flat. Highly recommend.
Vicky Β· 22 August 2025
Agent replied Β· 12 September 2025
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe used Kieran and the team at Bairstow Eves to sell our property; it turned out to be a very tricky sale and took a lot longer to complete than anyone could have first imagined. They made us feel reassured where possible and always stayed in regular contact. We truly valued their support and patience and wouldn't hesitate to use them again. Would highly recommend.
Emma Β· 28 July 2019
Agent replied
Hi Emma, Congratulations on the sale of your property! The Bairstow Eves team in Wanstead aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service throughout your sale. Thank you for the recommendation, Kind Regards.
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5/5
GoogleThe best house agency. Elaine is so kind and caring as she helped us a lot in whole process..
Sravanthi Β· 3 October 2024
Agent replied Β· 24 October 2024
Thank you Sravanthi for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had a great relationship with Elaine and Adam and are so thrilled to have found our new home. Elaine was so friendly and helpful to us throughout the process. I would highly recommend people to use this branch if looking for a new home in future. Thanks so much!
Holly Β· 17 October 2024
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5/5
GoogleBairstow Eves Wanstead were amazing and turned my rental around within a week! π Adam was brilliant and Elaine was really great as well as communicate and punctual throughout the whole process! Would highly recommend! β¦
Kellie Β· 26 October 2023
Agent replied Β· 25 November 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish Elaine and Adam have been wonderful and made every detail a smooth process. I recommend this branch fully. Thanks again π β¦
Shay Β· 6 January 2026
Agent replied Β· 27 January 2026
Thank you so much for your kind words and recommendation! Elaine and Adam take pride in providing a smooth and enjoyable experience for our customers. It means a lot to us that you had such a positive experience. Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a wonderful experience from the very first viewing with Itayi. He was a big part in our decision and made us feel comfortable through our first experience renting. Itayi went above and beyond and we cannot commend him more. After being in our flat we recommend this Estate Agents and are very thankful!PositiveQuality, Professionalism, Value
Serena Β· 21 June 2021
Agent replied Β· 20 June 2024
Thanks for the excellent 5* review and kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleSadie represented the branch excellently! This gave me the necessary confidence to work with Bairstow
Jacob Β· 6 April 2026
Agent replied Β· 13 April 2026
Thank you for your kind words about Sadie and our branch! We strive to provide exceptional service and are delighted that we could give you the confidence to work with Bairstow. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleElaine has been really helpful and knowledgeable helping us find our first rental property. Would recommend.
Chloe Β· 28 October 2024
Agent replied Β· 11 November 2024
Hello Chloe,
Thank you for your wonderful 5* review! We're delighted to hear that Elaine was able to assist you so effectively in finding your first rental property. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleEveryone here at Bairstow Eves in Wanstead has been fantastic for us, especially Elaine! Moving here from overseas was tricky and they were patient, and helpful as we navigated the complexities of an international relocation. Highly recommend them!
Rob Β· 6 August 2023
Agent replied Β· 27 August 2023
Hi Rob, It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
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5/5
GoogleI would highly recommend their service. They are very professional. Elaine is always prompt with the responses. She made the whole process seamless. Got all the paperwork so quick.
Tarun Β· 24 February 2024
Agent replied Β· 25 March 2024
Thank you for taking the time to leave us this amazing 5* review Tarun. Kind regards Lucy, Customer Relations.
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5/5
Google++
After selling our house we had to rent for a short term whilst our new property is having work done. Elaine, Adam and Ozzie helped us secure and rent our current rented property. They were very friendly and professionally handled all aspects of the tenancy. We would highly recommend Barstow Eves Estate Agents Wanstead. Many thanks once again team :)
Herbie Β· 24 February 2020
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
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5/5
GoogleBairstow Eves has been the best estate agents we have used, providing exceptional service from start to finish. Elaine and Adam were professional, with a personable touch. Communication was clear and efficient. We highly recommend them for anyone looking to buy, sell, or rent property.
Thomas Β· 16 November 2024
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5/5
GoogleExcellent service. My move to a new home was seamless.
Elaine Hutton's the best!
Morris Β· 30 March 2026
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that your move went smoothly and that Elaine provided exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.