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Bairstow Eves London reviews

★★★★★ Excellent

351 reviews across 1 platform

68 High Street Wanstead, Wanstead, London, Greater London, E11 2RJ

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Bairstow Eves's office in London, Greater London, at 68 High Street Wanstead, is rated 4.9 out of 5 across 351 reviews on 1 platform, including 351 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

351

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

August 2026 UPDATE Bairstow Eves has been a truly “one stop shop” for us. We used them as letting agents and now we have used their excellent services to also sell the property. We would like to thank Dace for finding buyers and for continuously following up on the buying process. Also a big thank you to Elaine and Adam for managing the property up to the sale point and for all their excellent advice. We thoroughly recommend this office in Wanstead. We would like to share our excellent experience and recommend Bairstow Eves, Wanstead branch. We have been managing our property ourselves but decided we need professional letting services. We have done our local research and we are very happy with our choice of Bairstow Eves. Elaine, Adam and Thomas took an excellent care of us. New tenants are in and all the paperwork is done. We especially appreciated Elaine's direct and fast communication style. She was strict with us too regarding all the landlord compliance. If you are struggling as a landlord in the Wanstead area, go with local Bairstow Eves.

Ewa · 9 August 2026

Agent replied · 23 August 2026

Hello Ewa, Thank you so much for your wonderful 5* review! We're thrilled to hear about your excellent experience with our Wanstead branch and that Elaine, Adam, and Thomas provided you with the professional letting services you needed. Your recommendation means a lot to us, and we're delighted to have been able to assist you. Best regards, Lucy, Customer Relations Team

5/5

Google

We had a very positive experience selling our new home through Bairstow Eves Wanstead, especially thanks to the manager Dace. She was proactive in arranging viewings, kept us well informed, and did an excellent job of keeping everything moving once we had accepted an offer. Dace was always professional, responsive and happy to chase things up when needed, which made a real difference in getting us to completion.

Scimanuk · 2 August 2026

Agent replied · 23 August 2026

Thank you for your kind words! We're thrilled to hear that Dace and our team at Bairstow Eves Wanstead were able to provide you with a positive selling experience. It was our pleasure to help you through the process and we're glad it ended in a successful completion. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Elaine, Adam and the team at Bairstow Eves have been professional, responsive and easy to work with. We had a choice of 4 professional tenants within a couple of days and they made the process very straightforward from start to end - we have no hesitation in recommending them and are well known on the high street as one of the most established agents.

Joanna · 16 August 2026

Agent replied · 23 August 2026

Thank you so much for the kind words, it was a pleasure working with you! We are dedicated to providing top-notch service and are thrilled that we could secure professional tenants for you so quickly. Thank you for choosing Bairstow Eves, we appreciate your recommendation! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Elaine is an absolute gem and was fantastic throughout the rental process for me as a first time landlord. She has a strong knowledgeable of the market, trustworthy and was attentive to my every query. I felt that I can always reach out to her via a phone call or email. Couldn’t recommend her highly enough.

Rookie · 20 August 2026

Agent replied · 23 August 2026

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Housing is always a stressful experience, and yet Bairstowe Eves Wanstead made moving a seamless experience. Elaine showed nothing but care, attentiveness, and investment from the initial showing down through to the signing of final paperwork. Not only was I able to get in early for a viewing of a newly listed place, but I was given constant clear communication of where my approvals were in the process. At one point, I had an unanticipated complication that both Elaine and Adam put in an exponential amount of their own time to help solve. It feels unique to find both an individual such as Elaine and letting agency being that of Bairstowe Eves Wanstead, in which so clearly is ready to assist and soothe what is usually quite a complicated process. I more than highly recommend working with Bairstowe Eves Wanstead.

Sarah · 13 February 2026

Agent replied · 13 April 2026

Thank you for your kind words about our team here at Bairstow Eves Wanstead, we are delighted to hear that we were able to make your moving experience seamless and stress-free. Our dedicated agent, Elaine, and our team are committed to providing the best possible service and we are glad that it showed through our communication and assistance. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The Bairstow Eves letting team based in Wanstead were recommended to me by a friend who had a great experience with them previously. I wasn’t disappointed and was equally impressed (if not more I suspect) with the entirety of their service, their professionalism and how helpful they were. Their expertise in letting properties helped me as a landlord enormously. They guided me through the process of finding my next tenant amazingly and made sure every step, every requirement so very comprehensively. Just like my friend, I wouldn’t hesitate to recommend the lettings team from Bairstow Eves at Wanstead. They make it look easy!

Peter · 30 November 2025

Agent replied · 30 December 2025

Thank you for your glowing review! We are delighted to hear that you had an amazing experience with our letting team at Wanstead. Our goal is to provide top-notch service and we are thrilled to have exceeded your expectations. Thank you for recommending us, it means the world to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We felt hugely supported throughout the process of renting - Huge shout out to Elaine who helped us massively and was very accommodating and willing to pick up the phone and talk through any queries & was super understanding - from our first viewing (with Adam) we felt much more secure + kept in the loop compared to any other agency we viewed with whilst searching - would recommend to anyone in east London to go through Bairstow Eves

Lewis · 29 August 2025

Agent replied · 12 September 2025

Thank you so much for your feedback! We are thrilled to hear that you had a positive experience renting with us. Our team, especially Elaine and Adam, is dedicated to providing exceptional service and making the process as smooth as possible. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had a fantastic experience with Bairstow Eves. Elaine was fantastic throughout the whole process and made everything straightforward and stress-free. She was always helpful, professional, and quick to respond to any questions. I really appreciated her support and would definitely recommend Bairstow Eves to anyone looking for a smooth and easy experience.

Ben · 23 March 2026

Agent replied · 13 April 2026

Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with Bairstow Eves and that Elaine provided excellent support. Our team strives to make the process stress-free for our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Elaine was very helpful in the process of looking for properties as well as responses once we had agreed to let. Very impressed with the service we have received,

Alison · 18 August 2026

Agent replied · 23 August 2026

Thank you for your kind words! We strive to provide excellent service to all of our clients and we're thrilled to hear that you were impressed with Elaine's assistance. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

First time letting experience. Everything went smoothly due to Adam and Elaine . They took care of everything. They took all the worry out of me always there to help. Adam even shampooed the bed room carpet 😅 Thank you guys …

Syeda · 13 March 2026

Agent replied · 13 April 2026

"Thank you for sharing your first time letting experience with us! We're so glad that Adam and Elaine were able to make the process smooth and worry-free for you. It's all about going the extra mile. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I’ve just completed my property rental with Bairstow Eves, Wanstead, I received a very high standard of service. I want to give special thank you to Elaine Hutton, she handled the rental process end2end super efficiently and professionally. Always on hand to answer any queries I had very courteous and friendly. I would definitely 💯 recommend the Letting Agency to my friends and colleagues.

Jenni · 14 July 2025

Agent replied · 12 September 2025

Thank you for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Had a great experience with Bairstow Eves! A huge thank you to Elaine for supporting us every step of the way. She was always helpful, responsive and reassuring throughout the whole process. We’re so glad we chose them!

Delia · 13 March 2026

Agent replied · 13 April 2026

We are thrilled to hear about your positive experience with Bairstow Eves and Elaine! Providing exceptional service and support is our top priority and we are grateful to have been a part of your journey. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Elaine Hutton was fantastic in helping us find our flat. She was always friendly, easy to reach, and kept us updated the whole way through. She made what could have been a stressful process feel really straightforward. We’re so grateful for her help and would happily recommend her to anyone looking for a place.🙏 …

Ricardo · 13 October 2025

Agent replied · 13 April 2026

Thank you for the review, we are so glad that Elaine provided you with exceptional service and made your flat search stress-free! We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Wonderful service great customer care really looked after me - especially Dace who has been amazing

Maxine · 18 August 2026

Agent replied · 23 August 2026

Thank you so much for your kind words! We strive to provide the best service and it's always great to hear about our team members making a positive impact. We will make sure to pass along your praise to Dace. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Not professional or reliable, I advertised my property to sell through them. They didnt bring a single person to view. Later i realised short staffed in this branch and they dont anseer calls. I tried several times. How can one sell a property when they dont pick up the phone. Suddenly without consulting me they booked one viewing a week day infact for the appointment following day they have sent an email previous day. When I asked them to remove the property after 4 months Sadie said i have to give 1 month notice to remove when i did stiill she didnt remove, so I couldnt advertise through another agrnt. Then i had to chase them to remove from rightmove then after 2 weeks she removed. Not satisfied at all. I wont recommend.

Rihana · 23 March 2026

Agent replied · 13 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I have just rented for the first time so am a bit naive, Elaine went above and beyond to help me settle in, nothing was too much trouble and i really appreciate everything she has done

Michael · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! It was a pleasure helping you settle in. We strive to provide exceptional customer service and we're glad Elaine went above and beyond for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We rented through Bairstow Eves Wanstead for 4 years and couldn't have asked for a better experience! The landlord was brilliant, and Elaine Hutton in particular was always super responsive, attentive, and helpful. Thank you to the team for making our 4 years so smooth. As a landlord now I would highly recommend Bairstow Eves Wanstead to tenants and landlords!

Jahangir · 9 August 2026

Agent replied · 23 August 2026

Thank you so much for your kind words! We are thrilled to hear that your experience with Bairstow Eves Wanstead was nothing short of exceptional. We strive to provide top-notch service to both tenants and landlords, and it means the world to us that we have succeeded in making your 4 years with us smooth. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Elaine was so kind in helping get us signed and into our home. We ran into some issues with our flat in the first few days and she kindly came out herself in the morning to check on everything, and immediately contacted the landlord to arrange maintenance.

Sarah · 31 October 2025

Agent replied · 30 December 2025

Thank you for your wonderful review, we are thrilled to hear that Elaine provided exceptional service during your move-in process. Our team is dedicated to ensuring our customers are taken care of and we will continue to go above and beyond for our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have had an excellent experience with Elaine, she is so helpful, friendly and informative. She really made getting our flat such a smooth journey and guided us through every step of the way. I would recommend this agency to anyone looking in this area as they are truly wonderful and really committed to their customers!

Koko · 2 August 2026

Agent replied · 23 August 2026

Thank you for your kind words! It was a pleasure working with you and we are so glad to hear that Elaine provided you with an excellent experience. We are dedicated to making the process of finding a flat as smooth as possible for our customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a wonderful experience with Bairstow Eves. Specially Elaine was very good, nice, and she has been always prompt in responding . She made the whole process smooth and stress-free. I’m really happy with the service and highly recommend them.

Ratul · 31 October 2025

Agent replied · 30 December 2025

Thank you so much for your kind words! We're thrilled to hear that Elaine provided excellent service and made the process stress-free for you. We strive to provide top-notch service and we appreciate you recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

A big thank you to Sadie at Bairstow Eves, she has shown us around two properties, very friendly, approachable and very knowledgeable.

Assunta · 6 April 2026

Agent replied · 13 April 2026

Thank you for choosing Bairstow Eves and for sharing your positive experience with Sadie! We pride ourselves on providing friendly and knowledgeable service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We moved into our new flat and we couldn’t be happier with how smoothly everything went. Elaine was so kind, helpful and professional throughout the whole process. I would recommend this Agency with closed eyes.Thank you again!

Δαυιδα · 30 November 2025

Agent replied · 30 December 2025

Thank you for your kind words! It's always great to hear our clients had a positive experience. We strive to make the moving process as seamless as possible and we're glad Elaine was able to help. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Elaine and Adam were absolutely fantastic in helping my friend and I find a place to live in London. They treated us so well, and genuinely wanted and tried to help with our search, giving us a heads up whenever something new was available and checking in to see if we were still looking. It was such a truly flawless process. It’s renting but with a personal, human touch which is rare in London these days!

Nik · 10 August 2024

Agent replied · 24 August 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Elaine was super helpful and prompt from my viewing to moving in, communication was really good, all questions were answered and it was a really smooth process overall!

Chloe · 13 February 2026

Agent replied · 13 April 2026

Thank you for such a kind review! We are delighted to hear that Elaine provided excellent service throughout your move-in process. Communication and efficiency are our top priorities, and we are thrilled to have made your experience a smooth one. Kind regards, Lucy, Customer Feedback and Support Team

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Questions about Bairstow Eves London

How many reviews does Bairstow Eves London have?

Bairstow Eves's London office has 351 reviews across 1 platform: 351 on Google.

What is Bairstow Eves London's rating?

Bairstow Eves London is rated 4.9 out of 5 across all 351 reviews, and 4.9 out of 5 on Google from 351 reviews.

Has Bairstow Eves won any awards?

Yes. In The Trusted Agent 2026 awards: Bairstow Eves, London won Gold.

Where is Bairstow Eves's London office?

Bairstow Eves London, 68 High Street Wanstead, Wanstead, London, Greater London, E11 2RJ.

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