Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleI had the pleasure of working with Elaine Hutton for my recent move. She was always a step ahead and kept me informed with every detail along the way. A big thank you to Elaine for your excellent professionalism and friendliness.
Patricia Β· 13 October 2025
Agent replied Β· 13 April 2026
Thank you so much for your kind review! It was a pleasure working with you and ensuring a smooth move. We strive to provide excellent professionalism and friendliness to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleElaine Service is seamless, professional, and she makes sure we settle down completely. Elaine is so effective and the process in moving into the new property is flawless. She represents the brand Bairstow Eves in a positive way.
Olaitan Β· 13 October 2025
Agent replied Β· 13 April 2026
Thank you for your kind words! We are thrilled to hear that Elaine's service was seamless and professional, ensuring a smooth move into your new property. She truly represents our brand's commitment to excellence. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had a really difficult time when my previous let was cancelled and I was staying in an Airbnb with all my belongings in storage. Elaine at the Wanstead office was absolutely amazing, she immediately contacted several branches to find me a property and quickly arranged a viewing in Stratford.
Thanks to her constant support and follow-up, I was able to move in within just a few days. She even helped me complete all my documents at the Wanstead office to save me travel time.
Iβm so grateful for Elaineβs kindness, professionalism, and dedication, she truly was a lifesaver during a very stressful time.
Sabbir Β· 30 November 2025
Agent replied Β· 30 December 2025
Thank you for choosing us and for sharing your experience, ! We are so glad that our team was able to assist you during a difficult time. We pride ourselves on providing excellent service and it sounds like Elaine went above and beyond for you. We appreciate your kind words. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI just completed my property rental with Bairstow Eves, Wanstead, I want to give special thank you to Elaine Hutton, she handled the rental process efficiently and professionally. I would definitely π― recommend the Letting Agency to my friends and colleagues. β¦
Jaaf Β· 13 August 2025
Agent replied Β· 12 September 2025
Thank you for your kind words, we are thrilled to hear that Elaine provided you with a smooth and professional rental experience. We truly appreciate your recommendation and look forward to working with you again in the future! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleElaine is good as what she does and represents the Bairstow Eves lettings in Wanstead positively. Elaine acts professionally throughout the moving process into our new property. Elaine and Adam are so wonderful.
Ademola Β· 31 October 2025
Agent replied Β· 30 December 2025
"Thank you for your kind words! We are thrilled to hear that Elaine and Adam provided excellent service during your moving process. Our team at Bairstow Eves in Wanstead always strives to represent our clients in a positive and professional manner. Kind regards, Lucy, Customer Feedback and Support Team
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4/5
GoogleWe were supported by the wonderful Elaine during a quick turn around into a new tenancy. Elaine was responsive, friendly and understanding. All around a positive experience!
Tara Β· 30 November 2025
Agent replied Β· 30 December 2025
Thank you for sharing your experience with Elaine! We're thrilled to hear she provided responsive, friendly, and understanding support during your tenancy transition. Our team takes pride in creating positive experiences for our customers! Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe sold our property through Jake at Bairstow and the whole experience from start to finish was nothing short of excellent. Jake went above and beyond at any opportunity and always made us feel like we were his number one priority. Very helpful, even beyond the normal requirements of his role, for example mediation / communication between buyer and seller in the final stages of the sale, helping to provide access to contractors, updates on the sale process, key handling, meter readings, etc. Always contactable, even out of hours. He expressed a real passion for his work and this really comes across in the viewings and he built a real rapport with the viewers. Jake made sure he knew everything about the property so he was always ready with answers to any queries from viewers / buyer. He has years of experience as an agent and this was very clear to see when observing the viewings. Overall Jake was very helpful, very friendly, very professional, smart, confident, honest and transparent, and it really felt like he cared for us as people, not just the sale. I would always trust Jake over and over again to sell my property. He shines out above the rest.
Michael Β· 26 September 2023
Agent replied Β· 25 November 2023
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe received amazing service from the Bairstow Eves Wanstead branch sales department. Dace talked us through our options for selling our property and gave really good advice on everything we need to be mindful of during the sales process.
Mr Β· 17 August 2026
Agent replied Β· 23 August 2026
Thank you for sharing your positive experience! Our team at Bairstow Eves Wanstead is dedicated to providing top-notch service and expert advice throughout the sales process. It was a pleasure working with you. Kind regards, Lucy , Customer Feedback and Support Team
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5/5
GoogleMy housemate and I found our first home together using Bairstow Eves. We had been looking for weeks with 0 luck. We received a call from Elaine offering us a property that was yet to go on the market. She arranged a viewing the same day and within the week she got us into the property as promised. Adam was also a huge help working after hours to allow this to happen. Elaine and Adam went above and beyond to help us. They are a real asset to the team. Would 100% recommend.
Ollie Β· 13 August 2023
Agent replied Β· 27 August 2023
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe had a wonderful and hassle-free experience with the lettings team. Excellent communication from day 1, and efficient every step of the way. Huge thanks to Adam and Elaine for their expertise and support. Truly an agency and team you can rely on.
Nina Β· 13 February 2026
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5/5
GoogleMy property had been on with another Wanstead agent for nearly a year and they were struggling to get anyone through the door to view the property. Then appointed Jake @ Bairstow Eves Wanstead and all that changed.
Jake has a very positive attitude and proactive approach and was able to get a constant stream of viewings and ultimately a few offers. Always contactable and approachable (even at weekends) would highly recommend.
Thanks Jake
Michael Β· 28 August 2023
Agent replied Β· 25 March 2024
Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
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5/5
GoogleMy property had been on with another Wanstead agent for nearly a year and they were struggling to get anyone through the door to view the property. Then appointed Jake @ Bairstow Eves Wanstead and all that changed.
Jake has a very positive attitude and proactive approach and was able to get a constant stream of viewings and ultimately a few offers. Always contactable and approachable (even at weekends) would highly recommend.
Thanks Jake
Michael Β· 23 August 2023
Agent replied Β· 27 August 2023
Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care
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5/5
GoogleLovely experience with Bairstow. Elaine made the process as stress-free as possible. She was the most helpful agent we could have ever asked for; answered every call and email asap and was crystal clear about all the following steps in the process when we felt unsure. Honestly, we cannot thank her enough. Definitely recommend.
Vladislav Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you Vladislav for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat experience with Elaine. She helped and support us through out the process. Thank you Elaine and the whole team.
Preetha Β· 31 October 2025
Agent replied Β· 30 December 2025
Thank you so much for your kind words! We strive to provide excellent service and it's great to hear that Elaine and our team were able to assist and support you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat service from start to finish. We were kept updated on what was available in the area. Once we found the right place everything ran smoothly, paperwork was straightforward and the welcome box was a lovely touch when we arrived in our new home. Thanks so much Elaine and would definitely recommend this company.
Martina Β· 10 August 2024
Agent replied Β· 24 August 2024
Thanks for the wonderful 5* review and recommendation Martina! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe whole experience with Bairstow Eves couldnβt be more stress free and simple. Elaine was amazing at dealing with my situation and helping me with every step of the way, Adam was also very nice and attentive the one time I met him in the office in Wanstead. I couldnβt recommend a better Estate agent.
Joana Β· 21 May 2024
Agent replied Β· 20 June 2024
Joana GonΓ§alves thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had a 10/10 experience with Bairstow! The flat we are now renting ticks all the boxes.
I canβt thank Elaine and Adam enough for all their help and support. They were polite, professional, friendly, and made this a stress-free experience
Thanks for all your help π
Ayten Β· 22 August 2024
Agent replied Β· 24 August 2024
Thank you for leaving us your superb 5* review Ayten. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI think in general, Estate Agents standards have really decreased in recent years - but, Bairstow Eves have really restored my faith.
Excellent viewing experience and comms as well as superb Comms on move in day from Elaine.
These guys will look after you
Ed Β· 13 March 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words! We are committed to providing the best possible service to our clients and are thrilled to hear we have restored your faith in estate agents. We are grateful for the opportunity to serve you and look forward to continuing to provide excellent communication and service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleElaine is an incredible lady with her integrity and strong responsibity, so does Adam. They have been so helpful and efficient to manage my flats for more than 10 years. And leave me with peace. I strongly recommend Bairstow Eves Wanstead
Grace Β· 9 November 2024
Agent replied Β· 9 December 2024
Many thanks Annie for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleElaine is an incredible lady with her integrity and strong responsibity, so does Adam. They have been so helpful and efficient to manage my flats for more than 10 years. And leave me with peace. I strongly recommend Bairstow Eves Wanstead
Annie Β· 17 October 2024
Agent replied Β· 24 October 2024
Many thanks Annie for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe auditioned three estate agents from Wanstead High Street. Stephen Agathangelou from Bairstows was head and shoulders above the competition. His manner was straightforward and his insight into the local market was well-informed and intelligent. His analysis of what the property could sell for was on the money. In this regard in particular, his competitors were hopeless.
A buyer was soon found and a price agreed. Stephen was the consummate professional in all matters concerning negotiation. Following the agreement of the price, Stephen strove and succeeded in bringing the transaction to completion in an orderly, open and efficient manner. He was proactive and approachable. My advice to any seller: instruct Stephen.
William Β· 3 August 2021
Agent replied
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot recommend Elaine and the team at Bairstow Eves enough. They were very tolerant and patient when there was a hold up with my paperwork and application and were willing to answer any questions I had. Elaine is very professional, as is the rest of the staff at the office, and they know what theyβre doing. I will definitely let through them again. It takes a great deal for me to recommend someone or something, but I recommend Elaine and the team highly.
Laura Β· 30 July 2021
Agent replied Β· 30 July 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleHad a great experience finding and moving into a new apartment. Elaine in particular was very accommodating and made the process enjoyable!
Adrian Β· 2 August 2026
Agent replied Β· 23 August 2026
Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with Elaine and our team. We strive to make the moving process as enjoyable as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThe team are professional and very easy to communicate with.
I have been with this company for over 12 years and trust them immensely to look after my property.
Elaine is just amazing and I canβt thank her enough for all the help she has given me over the years
Sarah Β· 21 April 2024
Agent replied Β· 20 June 2024
Thank you for your amazing 5* review and your kind words Sarah Buddle. Best wishes, Lucy, Customer Relations.
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