Trusted Agent profile · London
★★★★★
963 reviews across 2 platforms
45 Westferry Road, London, E14 8JH
Atkinson McLeod's office in London, at 45 Westferry Road, is rated 4.5 out of 5 across 963 reviews on two platforms, including 299 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Atkinson McLeod hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleCharlotte Brain, was exceptionally helpful during my search for a new apartment. She paid attention to my needs and great attention to details. Charlotte went above and beyond to ensure that the property had everything i was looking for in a new home. I will definitely recommend her and will work with her again in the future.
5/5
TrustpilotGilbert Francoise was extremely helpful…
Gilbert Francoise was extremely helpful and highly professional. He had a lot of patient, gave sound advice and was very active more than my solicitors. A very good go-between. Will always recommend Atkinson MCLeod and especially Gilbert to handle any sales or purchase matters. Simply the best man.
5/5
TrustpilotOur agent Sophia was very friendly and…
Our agent Sophia was very friendly and tried her best to find a fitting flat for us even after we rejected the first one. She made sure that our questions were heard by the landlord and was very quick in being in contact with us.
1/5
TrustpilotBad practice, deceiving, lack of communication
We went to see the property and the agent, George, was late. We liked it and he asked us to put an offer on the property ASAP, there was another viewing one hour after us. He sent us a predefined offer by email, we signed it, then we heard nothing. We emailed, called and texted the agent for a few days, there was no answer. We ran into him on the street and asked him what happened, he told us somebody else submitted an offer 10 minutes before us and our offer was not even sent to the landlord. We did not believe the story for one second, we asked him how could the people after us submit the offer before us, it was not physically possible. And why they would not send all the offers to the landlord to decide, which is common practice? Horrible service, unprofessional and shady behavior, the negative reviews here are correct, avoid this agency at all costs!
4/5
TrustpilotPositive review
Solomon was really patient, helpful and always available for us. He's tried to do everything as fast as he can so we get the flat as soon as possible and thanks to him, we've got it when we wanted. Thank you so much Solomon !!!
5/5
TrustpilotInterested in making the process quick and simple as possible
Lee has been greatly helpful throughout the process of purchasing a house. He is particularly quick to respond and shares the interest in keeping the ball moving in what can be a long process! Would certainly recommend their services.
5/5
GoogleArshia Khan has been great as a new member of Atkinson. She deals with issues across departments, communicates well, gets involved in the details and makes it easier for me.
5/5
GoogleOne of the best customer service I have ever had, in particular Claudio has been attending me and taking care that the process goes smoothly. It feels like my friend has been helping me to move. Highly recommended! Thanks Claudio!
5/5
TrustpilotHonest, diligent, and efficient
Calum has been well-mannered, polite, efficient, diligent, and honest throughout my house hunt. He's checked in with me frequently to update me with any new properties that have become available on the market, which has been super helpful. I'd recommend him, and Atkinson McLeod, to anyone looking to find a property in South London.
5/5
TrustpilotZelia - great agent!
My boyfriend and I were recently looking for a 1 bed apartment to move into and Zelia was so so helpful and efficient! Very quick to respond and gave great honest opinions and information that really makes you feel as though you're cared for. A great agent and a lovely person too!
4/5
TrustpilotFrancesco was super helpful and…
Francesco was super helpful and supportive all along the process. He was reachable at most times and explained status and bottlenecks well. Though there were delays due to outstanding confirmation from owner, I had an overall good experience.
5/5
GoogleI had great experience searching property with this agent. Especially Mark Johnson who looked after my enquiries is very helpful. I have business background so I would say he is a very good salesman. He has a mouth that won't quit but also is very genuine and considerate. I would definitely recommend this agent!
5/5
TrustpilotWe are very pleased in the way Eva has…
We are very pleased in the way Eva has dealt with the purchase of our flat. She was always available to answer all our questions in a very professional and efficient way. She always kept us informed and guided us along the process.Edward was also very helpful and friendly when we were visiting apartments.
1/5
GoogleI arrange a viewing in East India to see a property for buying and i was waiting for an agent half an hour to find out that he will not come as he does not have the keys from the property. Then his manager emailed me apologising and she promised she will supporting with the viewing and she never answered to her mobile or email the next day when the viewing was supposed to happen. I don’t recommend. Unprofessional!!!
5/5
TrustpilotAdam from Atkinson McLeod made my flat rental task simple
Adam O’Donnell from Atkinson McLeod made my flat renting task very easy. He was keen, communicative and honest. Overall, the daunting task of finding a new place to rent was made simple because Adam was upfront about all charges. Adam was not pushy which gave me the space to consider my options.
5/5
GoogleArshia Khan is an excellent property manager. My issue was resolved promptly and a good communication throughout Same goes for Shakil Khan who has helped sorting out the boiler repairs
5/5
TrustpilotGreat service from Charlie Hodge
Charlie Hodge was so lovely and helpful throughout the whole process of getting a flat. He was very good at explaining everything and made my friend and I feel very comfortable. As well as that everything was done with ease and very quickly.
5/5
Trustpilotaccommodating and friendly
Atkinson McLeod were super helpful and great at working around our specific needs. Our agent Francesco was so friendly and kind and was always willing to help us in any way possible. Highly recommend these guys!
5/5
TrustpilotPhilip Bullman and the team at Atkinson…
Philip Bullman and the team at Atkinson Mcleod are an absolute pleasure to work with. They are a hard-working team who have been efficient in progressing matters to exchange for our mutual vendors and buyer. As conveyancing solicitors we always look forward to working with such a proactive agent.
5/5
TrustpilotVery professional and trustworthy
I found the initial phone conversation and follow up meeting with Karl very informative and professional. Once my house had viewings Zelia Dupont was put in charge. She is incredibly friendly, approachable and always on hand to answer my questions. I had offers after the first day of appointments.
5/5
GoogleOverall I had an very pleasant experience with Atkinson McLeod. The whole process of looking for a new flat and moving in was seamless thanks to Mark Johnson! He was very friendly, helped me with the negotiating and was ready to answer any question I had during the process.
5/5
GoogleMark was really great. He's honest and doesn't give you any BS. The place I visited had a disgruntled renter and he was a bit reluctant to say what he really felt. Mark encouraged him to tell us the whole truth, even if it would affect his sale. Great stand up guy
5/5
TrustpilotHelpful and responsive
Rented from Atkinson McLeod for a year and didn’t have any issues. Our property manager Elena Cosciug was always extremely responsive and helpful with any issues we had. She made our time at the property run smoothly.
5/5
TrustpilotRecently moved into a new apartment
Recently moved into a new apartment. Big thanks to Solomon and Francesso for making it a smooth experience.Both helped us in every step of the process in a very professional way. Will highly recommend both and Atkinson McLeod
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Tell us what you need and we'll put you in touch. Atkinson McLeod hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
