Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience with Aston Rowe. Hollie Stinson was brilliant and quick with correspondence. I have rented with them and just recently bought a flat. Both times they have been efficient and easy to work with.
Lewis · 17 June 2019
Agent replied · 15 June 2024
Lewis, we are very grateful for your feedback and pleased to have provided you a double positive service!
We hope you continue to think of us in the future. All the best
★★★★★ 5/5
GoogleA very good experience with Aston Rowe despite a very difficult period trying to sell our home in a challenging climate. Despite numerous setbacks (including two sale drops outs) the staff at Aston Rowe remained professional and enthusiastic in their attempts to get a result for us. Importantly for us, we felt that decisions regarding pricing and other matters were a genuine collaboration, and AR staff were always prepared to take on feedback and remain flexible in their approach. While we didn’t ultimately obtain our original asking price (such is life) I would very much recommend AR to others, particularly for individuals looking to sell in the Acton area.
Niall · 16 May 2024
★★★★★ 5/5
GoogleRebecca was fab on our afternoon of property hunting; chatty, polite and friendly and went out of her way to show me properties she thought would be of interest after listening to our needs! Thanks so much!
Laura · 17 June 2019
Agent replied · 15 June 2024
Laura, we are very pleased to hear that you got along well with our Rebecca. Thank you very much for leaving us your feedback. Regards
★★★★★ 5/5
GoogleI worked with Hollie Stinson at Aston Rowe. Incredible girl! Extremely professional, patient and supportive. Highly recommend! A friend, in the painful journey of trying to find a nice flat in London. Thank you!
Aarti · 16 June 2020
Agent replied · 15 June 2024
Thank you for your lovely feedback Aarti. Hollie will be very pleased to see this. Regards
★★★★★ 5/5
GoogleSo we completed on our house today and the whole sales team, particularly Hassan & Harry were instrumental in a successful sale. From beginning to end Hassan always kept us informed of all and any developments in the process, which he helped to be less daunting than I imagined. 100% professional, polite, courteous and calm. Thank you everyone. I will definitely be recommending your services.
Samina · 16 June 2020
★★★★★ 4/5
GoogleIn 2017, I purchased a property that was marketed by Aston Rowe. Overall, working with them was a positive experience. Katie Rowe and Harry Hammond were particularly helpful. Both of them were excellent coordinators of the transaction.
Vickesh · 17 June 2018
Agent replied · 15 June 2024
Dear Vickesh
Thank you for your feedback, and great to hear Katie and Harry did a great job in finding you a property purchase.
If we can be of any assistance in the future, do please get in contact.
Kind Regards
Billy Rowe- Director
★★★★★ 5/5
GoogleI had a great experience purchasing a house in Acton with Aston Rowe. Eva was excellent in all aspects, including being very friendly and helpful during viewings, and helping the purchase move quickly despite a difficult legal issue which Aston Rowe helped to resolve.
Joe · 16 June 2023
★★★★★ 5/5
GoogleMoved house at short notice and Georgiana and Joseph were fantastic from start to finish. Nothing was too much trouble and they were always available to answer any questions that arose . Michael & Karen
Mkc · 17 June 2019
Agent replied · 15 June 2024
Thank you kindly Michael & Karen. We hope that you've been able to enjoy settling into your new home following the fast move. All the best.
★★★★★ 1/5
GoogleTenants BEWARE, not only did they provide absolutely horrible service throughout our stay. But their landlords do not register their deposits with any one of the government approved UK Deposit holders even when stated in the rental agreements. Our landlord has basically disappeared with our money and Aston Rowe has said it is none of their responsibility even though our rental agreement was clearly breached. MyDeposits whom are stated in our rental agreement have told us no deposit was ever registered with our address at any point. Please stay away from this company as they do not have you're best interest at heart and most likely will allow the landlord to commit fraud and not follow the law.
17/10/19 - We have not been given a direct point of contact, and if you mean David, he was extremely rude and kept repeating that he has no idea why the call is directed to him. Also, an allegation is based upon speculation or assumption, we have spoken to MyDeposit and they have after reviewing the rental agreement, said that there has been no such deposit ever registered on that address at any point through their company.
A · 16 June 2020
Agent replied · 15 June 2024
Dear Adil
We are very sorry that you feel this way.
Your allegation against one of our clients is being treated with the upmost sincerity.
David is very happy to speak to you any time, as explained to Dominic.
We maintain that your grievance is against a client (who has never instructed us for deposit or property management services) and is regrettably outside of our control.
We wish you all the best.
★★★★★ 5/5
GoogleI have heard a lot previously about Estate Agents in general and was little unsure as to the quality of service that I would receive from Aston Rowe. My fears and misgivings were totally unfounded. The way the sale was handled was nothing short of impressive and was in no small way due to the dedicated attention of senior sales negotiator Hassan Mohmood. He was constantly "on the case" , even contactable after work hours, giving his personal attention to ensuring that the sale progressed, tying up loose ends and filling in gaps. My Solicitor, a Partner in his company with many years experience even commented that the attention that Mr Mohmood gave to the case was exceptional.
I have absolutely no hesitation in recommending the company and Mr Hassan Mohmood
P · 16 June 2020
Agent replied · 15 June 2024
Thank you Punya. It is such a pleasure to receive this feedback about Hassan. Wishing you all the best.
★★★★★ 5/5
GoogleI moved with Aston Rowe in January and was impressed with the service I got. In particular Hollie who went over and above for our needs. An Estate Agent who removes the sress from moving.
Jude · 17 June 2018
Agent replied · 15 June 2024
Dear Jude
Thank you for your feedback, and we are glad to hear Hollie was attentive to your needs in your search.
We value customer feedback, and thank you for taking the time to comment on our service.
Kind Regards
Billy Rowe- Director
★★★★★ 5/5
GoogleI've just moved into my house and I knew Aston Rowe were the right agents back in January when I first met with Hassan and Harry. Their knowledge of the housing market in Acton was the strongest out of all the agents I met. They were genuine, really cared and went above and beyond. Would highly recommend. Orlagh
Orlagh · 16 June 2021
★★★★★ 5/5
GoogleThank you so much to Luke at Aston Rowe! After weeks of struggling to find the right property, Luke saved the day and found us our perfect flat and organised everything within 24 hours of us viewing the property. He helped us with the forms and was always there to advise us on next steps - 10/10 service! Would recommend to everyone.
Tallula · 16 June 2020
★★★★★ 5/5
GoogleHarry and his team at Aston Rowe found a buyer for our house in record time. Thereafter they ensured that the sale went through incredibly smoothly, and with the minimum of stress. They did a fantastic job: always attentive, and quick to respond to any queries. Special thanks to Hassan too!
Joanna · 16 June 2022
★★★★★ 5/5
GoogleFantastic, five star service from Carl, Jack and Harry (and the rest of the team). Our house sale could not have gone easier. I'll be honest, I was dreading the whole experience. But Aston Rowe were there for us throughout. From being spot on about what our house was worth in a very tricky market, to how best to market it (to exactly the people most likely to buy it) and to finding us a great buyer. I can't think of anything that could have gone better. There's no doubt in my mind that, along with their experience, their real edge is their deep local knowledge (they're all local). Thanks so much to you all. Great job.
Mike · 17 January 2024
★★★★★ 5/5
GoogleWe didn't actually buy a house through AR, but Eva was a superb agent who worked intelligently, thoughtfully, honestly and realistically with us in our search.
Frankie · 16 May 2024
★★★★★ 5/5
GoogleDenis was very helpful and help us find our new home. Outstanding service.
Jorge · 12 December 2024
★★★★★ 5/5
TrustpilotEstate Agent with superb client services
Aston Rowe was the only estate agent able to find me a property after months of searching....Denis took the time to listen to my requirements and within a week found me the perfect home!
Jennifer · 21 October 2025
★★★★★ 5/5
GoogleWe had a positive experience with Aston Rowe - the agent the followed us while we were looking to buy our first house was friendly, helpful and always there to answer any of the (many!) questions we had. I never felt pushed (as it happened with many other agencies).
Thank you again Hassan and the team to help us getting our beautiful house!
Ilaria · 17 June 2019
★★★★★ 5/5
GoogleAston Rowe, in particular Joseph and Georgiana were absolutely fantastic to work with. The team were responsive, efficient and offered great advice and insight into the local area we were looking to move to. The entire process from viewing prospective properties to securing the tenancy agreement was seamless and stress free. Would highly recommend using them!
Suweyda · 16 June 2021
★★★★★ 5/5
GoogleAston Rowe have been excellent throughout the process of finding and moving into our new flat. Joseph was brilliant and helped make the whole process easy and straightforward.
Christopher · 16 June 2020
Agent replied · 15 June 2024
Thank you for taking the time to stop by and leave this lovely feedback Christopher.
★★★★★ 5/5
GoogleI rarely give feedback and only if the service is very poor or exceptionally good. So its with pleasure that I recommend Aston Rowe and in particular our sales negotiator Julian Masson. He is knowledgeable, attentive, polite, warm and friendly and most importantly attuned to our needs . At no point did I feel like I was being hustled to meet a sales target, which has often been my experience sadly. When he said he would call he did, his customer service is flawless. Even though it did not result in a sale he was still kind enough to check in on our status. If you want a different experience choose Aston Rowe - choose Julian.
PHutch · 17 June 2018
Agent replied · 15 June 2024
Dear Pamela
Thank you for your feedback and kind words about your experience when dealing with Julian in our sales team.
We think he is great, and excellent at his job, so its pleasing to see prospective clients so also.
Best of luck with your search.
Kind Regards
Billy Rowe- Director
★★★★★ 5/5
GoogleA big thank you to Hollie and the team at Aston Rowe Acton who went above and beyond in the sale of my father in Laws house. They were so professional at all times and provided a great service at the best possible sale rate of all the other local agents.Thanks to you all. Brian.PositiveProfessionalism
Brian · 16 June 2021
★★★★★ 5/5
GoogleI had a great experience selling with Harry and Eva. Achieved advised price and closed swiftly with Harry and Eva both regularly informing on progress.
Sam · 24 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.