Trusted Agent profile · London
Verified
★★★★★
283 reviews across 4 platforms
348 Green Lanes, Palmers Green, London, N13 5TJ
Anthony Webb's office in London, at 348 Green Lanes, is rated 4.4 out of 5 across 283 reviews on four platforms, including 225 Google reviews rated 4.5.
225
Reviews on Google
This office
29
Reviews on Facebook
This office
10
Reviews on View Agents
This office
19
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
One of the best , biggest and most professional estate agent with the most polite , patient , kind and experience staff. They listen to the customer and help ...Read all 4 from sellers
I mainly dealt with Lee who was excellent throughout and was happy to go the extra mile when needed. Other team members from Anthony Webb including Martin and ...Read the review from buyers
I have let numerous properties with Anthony Webb, I have always found the team friendly and professional.Read the review from landlords
8 years with this agent. Tony and his team have always been very professional and responsive. Trusted agent, can't recommend highly enough!Read the review from tenants
CHOOSING THE RIGHT ESTATE AGENT IS THE KEY TO A HAPPY SALE As one of the longest established local agents we have an in-depth knowledge of the local market which is key to achieving the best possible price for your property. Our experienced staff and marketing techniques will ensure your property meets its potential, and that your sale runs as smoothly as possible. We are dedicated to providing an honest, professional and personal approach. We are well known for producing a free popular community magazine, Palmers Green & Southgate LIFE, distributed to 11,000 local homes each month supporting our community.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
GoogleI asked to rent a property in N13 area.Their agent denied with saying properties landlord took insurance policies not to give properties to universal credit tenants .They didn’t answer online or called back .I ranged again as property available was near my home.It is real situation in property market as agents are unfair with UC tenants .
5/5
GoogleWhat a company to deal with. You speak to actual people that care about you........thanks guys for all the help Marco
5/5
GoogleHave to commend the teamwork going on at this agency, everyone was aware of my sale and purchase and made the whole experience so much easier. Particular congrats to Unar abd Martin- you can't go wrong!
Sharon thank you so much for your lovely review, we try our best to deliver the highest level of customer service at all times. Communication is key to reducing the stress related to selling homes! We wish you all the best in the future, the team at Anthony Webb.
3/5
TrustpilotMisleading listings!
Listings in Rightmove, zoopla and other property sites are not updated! Having these listings live just to get more inquiries and gather contacts is unfair and misleading. This should not be tolerated by the property sites like Rightmove, Zoopla & others!
5/5
GoogleWould definitely use again With me every step of the wat
5/5
GoogleI can't thank Anthony Webb Estate Agents enough! They were, at all times, professional, efficient, courteous and patient. Most importantly, Anthony Webb found us a buyer in just over a month and at a price we were happy with, especially in such a difficult market. Thanks to the entire sales team from myself and my family. Highly recommended!
Hi Elizabeth - thank you for taking the time to leave us a positive review. We rely on word of mouth and recommendations and it's been a pleasure to be able to assist you.
1/5
GoogleI would like to give an 0 star but I can't as we know we booked an appointment to view one of their properties to rent and suddenly the day before I leave the house want to make sure my appointment still available however on the phone when I called they just told me the property is no longer available and even my name is not on the system strange :s. So guys I will reccomend you lot not to waste your time with this agents they are just wasting your time
Hi Mike, Sorry for the misunderstanding on this matter we did not have a record of your appointment and we can confirm that you were not a registered applicant. The rental market moves quickly and it is not unusual for properties to be snapped up over the weekend. We hope you find the perfect property soon. The team at Anthony Webb
1/5
FacebookNever use this Anthony Webb Estate agent. In Palmers green .they're unprofessional. .prejudice. As long as you are not Greek/Turkish. .you are ignored .. Had a bad experience with an agent named Martin..
We are very sorry to hear that you had a negative experience, we are looking into the situation. Please contact the office if you wish to talk through your grievance with the Manager. Thank you
5/5
TrustpilotGreat Customer Service
We recently visited Anthony Webb to drop off a set of keys to the property we let out. Martin McKelvey and Sophie Delikan were very helpful in also having prepared two documents to give to us on or visit. Very good customer service!
5/5
GoogleThanks to the team at Anthony Webb I was able to sell my property to a first-time buyer at an acceptable price despite ever-increasing interest rates. Their good knowledge of the local market and skilful marketing were impressive. They were good at communicating and chasing for progress. I have no hesitation in recommending them and would use them again myself.
Hi Julia. Thanks for your lovely review. It's a real team effort at Anthony Webb and we are so pleased to be able to help you through each stage.
5/5
GoogleSophie and Claudia were both extremely helpful in helping me me move home, they are an asset to the company and I couldn't recommend them enough
Josh - thanks for your lovely review. We are pleased that Sophie and Claudia were able to help. You know where we are in the future!
1/5
GoogleHorrendous experience... We viewed a place in Corrib Court N13 and the the agent cautioned us it looks awful as the tenant is still in and it's not cleaned at all... and it wasn't.... There where several issues in the property yet we had booked the place and confirmed tenancy and passed all checks almost a month before moving in with the agreement all issues would be addressed. 2 days before moving in we requested to access the property to take measurements for furniture and we faced an absolute chaos...We were informed that "unfortunately the previous tenant stayed till yesterday and if we want to still have all issues sorted we would need to postpone the move in date!!!!!" we refused and asked for all issues to be resolved in 2 weeks. On moving in date the chaos was still there...filthy apartment, wrong inventory and agent did absolutely nothing. 4 1/2 months down the line the agency still debates the issues - regardless of written confirmation and agreement before moving in- still outstanding issues and attitude. Treated constantly as a nuisance for asking what it was firstly agreed and due to the high turn around of stuff there is no communication between them and that simply hits us to resolve. We seriously question if this a landlord or agent thing but the experience with them is an absolute nightmare.
Hello Dimitris, thank you for getting in touch to let us know that you are experiencing some issues with your new tenancy. I have now had the opportunity to investigate the issues and I understand my team have now been in touch with you to try to resolve all outstanding issues as quickly as possible. From time to time, especially as tenants switch over often issues can arise. We thank you for bearing with us as we resolve these. Please feel free to contact me, Tony directly if you wish to discuss this in more detail.
1/5
GoogleAvoid!!! We live next to a house ‘managed’ (term used loosely for lack of better words) by them. As long as their commission cheques roll in, they don’t care if their tenants sublet and ultimately overcrowd and turn a small property into a busy HMO and inherently piss off the entire surrounding neighbourhood. Can not wait for rental properties to be licensed in this borough! Cowboy landlords = cowboy agents. Would never use these guys for sale or management of any of our rental properties.
Hello C Jay We have not had any recent complaints regarding any of the properties that we manage being sublet. Please confirm what property you are talking about?. Please contact the office and speak to the Head of Property Management, Vanessa and we will look into the matter urgently our contact number is 020 8882 7888. Thank you
5/5
GoogleThank you for all of your help. Sophie and Claudia were wonderful in guiding us along the referencing process and came back to all enquiries rather quickly.
Hi Mehmet Thanks for sharing your positive experience! The Team at Anthony Webb
5/5
GoogleTony and his team have been great throughout our purchase, what started out as quite a simple chain turned out to be quite difficult. Tony was super helpful navigating the stress and pain of the process. Would happily recommend.
5/5
TrustpilotVery Efficient, very quick sale
Very straightforward sale. The staff were all very pleasant and seemed on the ball and were always on time with viewings. One small delay with the photographer showing up late but I understand this was a temp photographer as their regular guy was on holiday. Everyone seemed well experienced with no young kids telling you what they think you want to hear. The property sold within about 3 weeks with the one serious buyer identified quickly and since we were not inundated with offers it suggests the valuation was spot on. Would happily recommend Anthony Webb to both buyers and sellers.
Thanks Peter, it was great to have the opportunity to sell your lovely family home. We wish you well in your new larger home!. Keep in touch. Much appreciate that you took the time to leave us a review, The team at Anthony Webb
5/5
GoogleSophie has been excellent helping me though everything I needed and keeps me posted and updated with every development. Very professionalPositiveProfessionalism
Hi Declan, thanks for your great review. Our management department work hard for our tenants and landlords to help keep everyone happy.
5/5
GoogleJack, Tony and Claudia were very kind and helpful through every step of my purchase during these especially difficult times.PositiveQuality
Hi Lorenzo, thank you for your review. We were pleased to be able to help you find your perfect home.
5/5
GoogleI recently used Anthony Webb on a let only basis to rent a flat in Finchley North London. I realise it was 'out of their patch' but it was handy that I could pop up to my local high street to sort all the paperwork. They quickly found me three professional tenants and the move in process was swift and easy. I also thought the marketing photos looked great! I would recommend them.
Thank you for leaving us a review. We were pleased to help.
5/5
TrustpilotGreat experience
I was really pleased with my experience with Anthony Webb - I bought a property through them during summer-autumn 2021. Claudia Sidoli was incredibly helpful - she was very professional, not pushy, always got back to me extremely quickly when I emailed her. Really great service.
5/5
GoogleI've used Anthony Webb for years for lettings and sales. I value the personal relationship I get and the service is always prompt, helpful and professional. I'll definitely be using them again.
Hello Maureen. Thank you for leaving us a great review - it's been a pleasure working with you over the years. Long may it continue.
5/5
GoogleI recently purchased a property through Claudia at Anthony Webb and was so impressed by her professionalism and customer service. She kept me informed regularly and managed to get a complicated transaction through to completion. I would highly recommend her and the team at Anthony Webb. Thanks Ali
5/5
GoogleVery helpful, honest agents. Made my life so much easier. Very friendly staff. Highly recommend.
5/5
GoogleWe have only praise for Martin McKelvey who was a thorough professional throughout the process of selling our house. Thank you so much for all your assistance.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Anthony Webb's London office has 283 reviews across four platforms: 225 on Google, 29 on Facebook, 10 on View Agents, 19 on Trustpilot.
Anthony Webb London is rated 4.4 out of 5 across all 283 reviews, and 4.5 out of 5 on Google from 225 reviews.
4 reviews from sellers, rated 4.8 out of 5 on average. For example, Kalliopi wrote: "One of the best , biggest and most professional estate agent with the most polite , patient , kind and experience staff. They listen to the customer and help ..."
Anthony Webb London, 348 Green Lanes, Palmers Green, London, N13 5TJ.
