5/5
GoogleProfessional, patient, personable people. From the outset we felt we were in good hands, and so it proved to be. ASR managed to secure us a good sale in a tough market. We are very grateful.
Trusted Agent profile · London · Greater London
Verified
Andrew Scott Robertson Wimbledon Village reviews in London
★★★★★
158 reviews across 3 platforms
24 High Street Wimbledon, Wimbledon Village, London, Greater London, SW19 5DX
Part of Andrew Scott Robertson, see every office.
Andrew Scott Robertson's office in London, Greater London, at 24 High Street Wimbledon, is rated 4.7 out of 5 across 158 reviews on three platforms, including 110 Google reviews rated 4.6.
110
Reviews on Google
This office
4
Reviews on Facebook
This office
44
Reviews on The Trusted Agent
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers10 reviews
Throughout the ups and downs related to the sale in this current climate, there was always one person, Stewart, that I could trust and ask for advice. As being ...Read all 10 from sellers
Buyers1 review
Stewart Rolfe from Andrew Scott Robertson has been extremely informative and attentive with helping us secure the purchase of the Old Pump House SW19 3TZ. Even ...Read the review from buyers
Landlords8 reviews
I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a ...Read all 8 from landlords
Tenants12 reviews
I enjoyed a long tenancy period (years) without experiencing any of the harassments that some of my friends so often went through with other agencies / ...Read all 12 from tenants
About Andrew Scott Robertson London
andrew scott robertson is a market-leading property agency, whose practice has operated from Wimbledon for over 40 years. Our services include: • Residential Sales • Residential Lettings • Property Management • Chartered Surveyors • Commercial Agency and Management • Professional Advisory Our highly-experienced team provide a personal service, along with an intimate knowledge of the local market which enables our clients to achieve the best return on their property investments. Contact us for professional advice on your Residential or Commercial property needs.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleI have known Steve Parsons and the ASR team for many years now, both on purchase and sales, they have always been incredibly effective, knowledgeable and helpful, i would not hesitate to use them again. ChrisPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 19 June 2024
Chris, Thanks so much for your kind review. You are a pleasure to deal with, and your houses are always stylish and presented beautifully. Regards Steve
5/5
GoogleI have had rental properties managed by Andrew Scott Robertson for 19 years. Their services have always been professional, efficient and attentive to my needs. Their staff have consistently been proactive, courteous and on several occasions willing to complete tasks not strictly in their remit. They also have in my experience a lower staff turnover rate than other agents in the same local area, as I have benefitted from dealing with the same knowledgeable property managers for extended periods.
5/5
GoogleI have recently moved to Wimbledon Park. Andrew Scott Robertson's coverage of the area is unparalleled. The team were really proactive in helping us find the right property in a period where supply was constrained. They were then highly effective in progressing the sale. We are now settled in the home we always wanted so are really appreciative of the support we received.
5/5
The Trusted AgentFelt like I was their only customer
The flat I rented was maintained by Andrew Scott Robertson and the help and support I needed throughout this year was delivered professionally and quickly. Even though I knew that the agents were busy, their response time was so short I felt they gave me first priority all the time.
Agent replied · 15 September 2015
Dear Karl Thank you so much for your kind words. I have passed your feedback onto the team. Best wishes Victoria
5/5
GoogleClare and Sam have been friendly, polite, helpful, courteous, and tenacious throughout the process.
1/5
GoogleJust plain rude and unprofessional. Booked a viewing of a property. 25 minutes and four phone calls later they still couldn’t track down their staff member on site, despite being told explicitly that I was waiting outside it. “He’s …
Agent replied
Dear Andrew, thanks for giving me the chance to investigate your complaint, I hope that you were satisfied with my response. It has given us the opportunity to improve our viewing arrangements at this particular development and we have now put measures in place to ensure that the circumstances surrounding your complaint do not happen again. Kind regards Stephen Parsons MNAEA.
5/5
FacebookAndrew Scott Robertson handled a probate sale of a flat for my family. They were so professional but also thoughtful, considerate and helpful and always had our best interests at heart. I can’t recommend them enough
Agent replied
Thanks for giving us a great review Paula, we were delighted that we were able to help you sell the property.
5/5
GoogleWe felt supported every step of the way with the sale of our property. During what is often a very stressful time, the staff at ASR never let us down. They maintained constant contact with us for updates, support and information providing us with a dedicated, professional service. We would not hesitate to recommend their services.
5/5
The Trusted AgentASR Wimbledon has never let me down.
ASR Wimbledon has let and managed a property for me for several years. At no time during this period have I had anything other than complete confidence in their service the delivery of which has invariably been prompt, friendly and helpful. David Sandifer
Agent replied · 25 September 2015
Dear David Thank you for your kind feedback which I will pass onto our Property Management team. Have a lovely day,
5/5
The Trusted AgentAn Eststate Agent that you can acxtually Trust. Excellent & Extremly Efficient.
Excellent Staff, Extremly Efficient & knows the knowledge of the Area for Best Prices. They Carry out there word with an Excellent Team, I have never been let down by them & I have been in the Wimbledon Area for 35 Years.
Agent replied · 23 July 2015
Thank you for the lovely review.
5/5
GoogleExcellent service from Guy & his team - accurate research carried out & throughly professional throughout. Experts in the Wimbledon area Would highly recommend
Agent replied
Dear Danish, thank you for your 5* review, we are pleased Guy was able to assist you.
5/5
The Trusted AgentProfessional and friendly service
Dealt with our sale in a professional and very friendly manner and helped secure us a great price.. Upfront, no nonsense or underhand style. I would thoroughly recommend them as an agent when looking to sell your house.
Agent replied · 10 November 2015
Dear Jo Thank you for your kind words which I will pass onto the team. Very best wishes Victoria
5/5
GoogleSteve and his colleagues were very professional to deal with and helped all parties reach a successful conclusion on the sale. Always available for viewings and showed great understanding and experience throughout the subsequent legal process. A good choice of agent for anyone looking to sell in the Wimbledon area.
4/5
GoogleVery professional service, great knowledge of the local area, realistic advice on achievable price, good communication throughout the marketing and sale process. We especially appreciated advice on evaluating different bids from prospective buyers. Also able to recommend reliable providers for other services such as house clearance. Highly recommended!!
5/5
GoogleGuy and William at Andrew-Scott Robertson handled my house sale fantastically and made it all a really painless experience. I would definitely recommend them.PositiveResponsiveness, Professionalism
Agent replied · 19 June 2024
Thank you for your review Helen, it was pleasure to deal with you and assist in the sale of your house. Best wishes, Guy & Will
5/5
GoogleVery conscientious and responsive work all the way from valuation to sale. every effort was made to do the job properly.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you Susie
5/5
GoogleDealt with James, Top class service and very easy to deal with
5/5
The Trusted AgentWe are really lucky to have ASR as agents
As Tenants we are really lucky to have ASR as agents since they always reaurn calls immediately and solve the problem on the same day. They are really professionals and efficient. Alberto, Wilbledon
Agent replied · 29 July 2015
Thank you for your kind comments Alberto. It is our pleasure.
4/5
The Trusted AgentNo problems in 10 years they have managed my property
Andrew Scott Robertson have managed the rental of my flat for 10 years. They value longterm clients and I have had excellent service from them. The staff are always helpful and effective.
Agent replied · 27 July 2015
Dear Matt Thank you for taking the time to leave us such positive feedback. We very much value your custom.
5/5
The Trusted AgentManaging New Tenancy
We found ASR very friendly and accommodating. The process from when we first found the property through to moving in very smooth and efficient. The level of communication was good and helpful.
Agent replied · 23 July 2015
Thank you for the lovely review. It is much appreciated and I have passed it onto our team. .
5/5
GoogleClare an absolute superstar, very helpful and responsive.PositiveResponsiveness, Professionalism
5/5
The Trusted Agent3 years of good services
As a tenant, I had excellent attention by the staff for all types of situations. From viewing the flat to paperwork, maintenance and the final checkout. I would use them again.
Agent replied · 11 August 2015
Thank you very much for your kind feedback. We are delighted to help.
5/5
GoogleWe were selling a property in S Wimbledon and were dealing with William who throughout the process kept us fully informed of progress and was very diligent and responsive. We would have no hesitations in using them again. A first class service !
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrew Scott Robertson Wimbledon Village
What do sellers say about Andrew Scott Robertson Wimbledon Village?
10 reviews from sellers, rated 4.8 out of 5 on average. For example, Nao wrote: "Throughout the ups and downs related to the sale in this current climate, there was always one person, Stewart, that I could trust and ask for advice. As being ..."
What do landlords say about Andrew Scott Robertson Wimbledon Village?
8 reviews from landlords, rated 4.5 out of 5 on average. For example, Nerys wrote: "I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a ..."
What do tenants say about Andrew Scott Robertson Wimbledon Village?
12 reviews from tenants, rated 4.8 out of 5 on average. For example, Nerio wrote: "I enjoyed a long tenancy period (years) without experiencing any of the harassments that some of my friends so often went through with other agencies / ..."
