Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought a house through Guy at ASR Wimbledon and the service we received was fantastic. We were working to a tight deadline and Guy made sure to keep us all on track and was especially helpful when we encountered a couple of hiccoughs at the 11th hour. We are very happy in our new home. Thanks very much to Guy and all at ASR.
Tisha · 11 October 2022
★★★★★ 5/5
View AgentsCommercial purchase of industrial freehold property in SW19
Andrew Scott Robertson successfully sourced our company an excellent commercial premises in Wimbledon. It was a challenging brief mainly due to lack of availability of the type of property we were looking for, but Stewart of ASR persevered Many other agents said this type of property didn't exist in SW London or very rarely came onto the market - but here we are, Stewart proved everyone else wrong. Very happy with the service and would recommend ASR as a professional commercial agents, with good local knowledge.
Claire · 15 February 2019
★★★★★ 5/5
GoogleWilliam was a pleasure to work with on my most recent purchase. I look forward to working with AS-R again in the near future.
MATT · 1 May 2023
Agent replied · 30 July 2023
Thank you Matt for the kind review. I wish you the best with Stanley Road. I am sure you’ll create an amazing development, it has fantastic potential. Best wishes William
★★★★★ 5/5
GoogleWe've had a very positive experience purchasing a property through the AS-R Wimbledon Village branch. Clare and Samantha were always extremely helpful and they were key in communication between the legal teams. They kept us in the loop with every development and guided us through the whole process. An all round excellent service, highly professional, efficient and friendly. Highly recommended.
Luca · 11 October 2022
★★★★★ 5/5
GoogleI purchased Wimbledon house through William Stewart-Brown at ASR in Wimbledon village office, and found him knowledgeable, non pushy and professional throughout at moments a challenging purchase.
I found ASR had a detailed knowledge and sold most properties near to mine which instilled confidence and refreshing not being the usual pushy agents. I found staff all helpful at ASR.
I would recommend this agents to purchase through.
Tim · 23 September 2021
★★★★★ 5/5
GoogleGreat experience with ASR wimbledon village for our recent property purchase. Clare and Samantha were fantastic - both very communicative and helpful. Thanks again!
Helene · 17 December 2024
★★★★★ 5/5
GoogleI would highly recommend Stephen Parsons and colleagues. Helped drive forward a tricky sale. Very responsive to enquiries and great at keeping everyone in the loop.PositiveResponsiveness, Professionalism
Lorna · 20 June 2022
Agent replied · 19 June 2024
Many thanks for your lovely feedback Lorna and for being such an easy going and friendly client to deal with. Best wishes Steve
★★★★★ 5/5
GoogleWe recently purchased a property through Andrew Scott Robertson and were very happy with the service we received from Clare and Samantha. There were a few hiccups (on our part) along the way and they were instrumental in driving the sale forward. Great communication, friendly and professional throughout - I would not hesitate to recommend them.
Priya · 11 October 2022
★★★★★ 5/5
GoogleVery happy with the service we received from the team, especially Nicola. She was always responsive, coming back to us almost immediately and the contractor would attend to fix the problems promptly. Never had any issues in the last 4 years of renting. We are sad to leave but would definitely recommend ASR. Thanks again Nicola
Erica · 11 October 2022
★★★★★ 5/5
GoogleI’ve used this estate agent to rent out a property for nearly 15 years and Sarah is a great addition to their rental team. She is extremely helpful and honest and gives you no nonsense or ‘smarm’. A wonderful professional and I’m very happy to continue to be a client. I can’t recommend Sarah enough if you’re looking to let your property.PositiveResponsiveness, Quality, Professionalism, Value
Julie · 20 June 2021
★★★★★ 5/5
GoogleDirector Steve Parsons was affable, humorous and very knowledgeable about housing market and secured the business despite intense competition from other Estate Agents. Sam Cross particularly helpful with viewings.
Norman · 10 September 2021
Agent replied
Dear Norman, Many thanks for your kind review, we were delighted to receive your instructions to act for you and I am thrilled that it all went through so smoothly. Very best wishes for the future. Steve
★★★★★ 5/5
View AgentsSince Nicola took on responsibility for the maintenance there has been a significant improvement in the service provided.
Nicola provides an efficient professional service. She has good local knowledge, is easy to contact and provides a speedy response.
A customer · 22 July 2015
Agent replied · 27 July 2015
Dear Gordon
Thank you so much for the lovely feedback on Nicola which I have passed onto her.
★★★★★ 5/5
GoogleThe team at ASC recently helped me to sell my home. They were professional, approachable and worked tirelessly to ensure there were a steady stream of viewings. I received feedback following each viewing, which was helpful and informative and the team demonstrated commitment and tenacity. I felt very well supported in what can be a very emotional and at times, stressful process. I can highly recommend them.PositiveProfessionalism
Siobhan · 26 August 2022
Agent replied
Dear Siobhan,
Thank you for your kind review. We were very happy that we were able to progress your sale smoothly to a satisfactory conclusion. Wishing you best wishes for the move. Sam, Clare and the rest of the ASR team
★★★★★ 5/5
GoogleWe worked with William Stewart Brown for the sale of our house in Merton Park. William was absolutely brilliant during the entire process, especially when things seemed quite stressful due to some issues between us and the buyers. William worked magic to make the sale happen! Would highly recommend!
Mukta · 11 October 2022
★★★★★ 5/5
GoogleAn excellent service from start to finish. Many thanks to Samantha.
Francesca · 16 January 2025
★★★★★ 5/5
GoogleSamantha and Clare were excellent during our purchase of our property through ASR. Always responding quickly to enquiries and keeping me informed of things. Thank you.
James · 13 April 2024
★★★★★ 5/5
View AgentsHard working, helpful and professional
Stewart was fundamental to achieving a successful outcome and helped to steer both sides through a far from straight forward letting process in a helpful and easy manner. He was a delight to work with and kept everyone on both sides of the process properly informed throughout. Always entirely professional, he worked extremely hard to help resolve any issue that arose. Excellent.
TP · 26 June 2019
★★★★★ 5/5
GoogleSam & Clare assisted throughout the e2e process in a professional & efficient manner. Much appreciated
Rory · 30 July 2022
Agent replied
Thanks for your review Rory, we hope you are settling in and enjoying your new home. Regards, Sam & Clare
★★★★★ 5/5
GoogleOn the property management side, ASR have looked after my rental property for the last decade and have always delivered a quick, accurate, wise, professional and friendly service. More recently, Nicola Dixon and Allison Bullen have been a great team. I would recommend them without hesitation. On the sales side, the same applies with every member of the team.
Mark · 3 June 2020
★★★★★ 4/5
View Agents TenantPleasant staff
I have dealt with Jane & Adam, both have been very helpful and always tried resolving the quickest way. Many thanks for your help in this tenancy agreement we signed through your agency.
Fariba · 21 July 2015
Agent replied · 23 July 2015
Thank you for the lovely review.
★★★★★ 5/5
View Agents SellerSelling In Wimbledon
Andrew Scott Robertson have been absolutely brilliant in dealing with the sale of our House in Wimbledon. Their Staff are all very friendly, knowledgable and extremely professional. Our house was not easy to sell but ASR made sure that the whole process was so much easier. I also dealt with a few of the other agents in the Village and none came close to ASR for service, attentiveness and keeping me up to date with progress.
They are a great team
Andrew · 5 October 2015
Agent replied · 7 October 2015
Dear Andrew
Thank you for your kind feedback which I will pass onto the team. We are delighted to have been able to assist you.
Best wishes
Victoria
★★★★★ 4/5
View Agents LandlordGood, efficient service
I let my property through ASR for five years. After a bumpy start, I found the staff to be prompt with responses and helpful. Another rough patch ensued after a change in personnel, but after a new manager took over things quickly improved and I was very satisfied with the service and efficiency. As a landlord living overseas, being able to trust the letting agent is very important and hence the person you are dealing with has a great influence over your impression of the organisation. The first property manager and the current property manager were very good, but I did have some bad experiences in between. ASR were flexible over some of the terms of our agreement, which was helpful.
Nerys · 19 August 2015
Agent replied · 25 August 2015
Thank you very much for your kind feedback.
★★★★★ 5/5
GoogleWilliam was a pleasure to work with on my most recent purchase. I look forward to working with AS-R again in the near future.
M · 13 April 2024
★★★★★ 5/5
GoogleWe were very pleased with the service we received from Andrew Scott Robinson in selling our house. They clearly had a good knowledge of the local market, and the price which we might achieve. When we went on the market, they secured and managed lots of viewings, many from their list of interested buyers, which filled the three days we had set aside. We received many offers at or above the guide price. They helped us through the process to agree an offer, and then kept in touch with us and with the buyer and their agent to smooth over any issues until we exchanged and completed a few weeks later on the timetable we had planned . We felt supported and well advised by the excellent ASR team.
John · 11 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.