Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe ASR team provided an excellent service from start to finish. Very knowledgeable, experienced, informative, kept us up to date and were honest in opinions and advice. We were somewhat anxious in selling but ASR guided us through the process. We never felt pressured and always that felt ASR would act in our best interests, which they did.
If and when we come to buy / sell again we would call on ASR.
Failte · 31 March 2023
★★★★★ 5/5
View AgentsExcellent service and result
We were very pleased with the service from Andrew Scott Robertson. They were professional and friendly and guided us well at every stage through the selling process. Despite increasingly tight market conditions (higher stamp duty - Brexit) they found us a committed purchaser with whom we were able to agree a good price and complete in time for Christmas. A very good service.
Stephen · 3 January 2017
Agent replied · 4 January 2017
Dear Stephen
Thank you for taking the time to submit a review. Most appreciated.
Best wishes
Victoria
★★★★★ 5/5
FacebookHaving numerous earnings from Mrs. EVELYN JOSHUA's trading platform is a lifetime experience, with a capital of $1,000 I made a successful withdrawal of $12,500 after 7 working days, and now I'm creditworthy! Never before have I seen a broker so dedicated, hard-working, and yet tenacious at the same time, keep up the good work! contact Mrs. EVELYN JOSHUA for genuine trading and fast profit payout without any issues.Quickly contact Her viaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
Barkley · 29 October 2022
★★★★★ 5/5
GoogleWhilst looking for an apartment to rent, I recently dealt with Jem Bayley and the team at Andrew Scott Robertson. Jem was polite, punctual, knowledgeable and professional at all times. I would definitely deal with him again. Service from …
Kelvin · 8 June 2019
★★★★★ 5/5
GoogleI was very impressed with the service given by Clare and Samantha on the sale of my property. Supportive, clear with information and really helped to get the sale across the line. From a selling POV, I would recommend instructing ASR. Thank you.
Siobhan · 13 April 2022
Agent replied
Thank you for your 5* review Siobhan. It was a pleasure to help you with your sale.
★★★★★ 5/5
View AgentsProfessional, efficient and effective
Have already recommended ASR to several people who have changed agent to use their services. They found me a buyer in a few weeks and we completed within 6. Throughout the process, they remained an effective communication link between all parties and the staff were knowledgeable and professional. I will definitely be using them again.
Anonymous · 18 September 2018
Agent replied · 21 January 2019
Thank you for your review. It's very gratifying to hear that you were delighted with the service you received from William and the rest of our team, and that you have recommended ASR to others who might be struggling with their current agents.
Thanks again!
★★★★★ 5/5
View Agents TenantVery professional, helpful and supporting.
Alexandra helped us in our search for a property to rent with a very professional and competent approach. She provided very useful suggestions on how to tackle some recently introduced new rules in the renting legislation that could have seriously jeopardized our chance to close a contract in time. Much appreciated, thanks.
Jolanta&Michele
Michele · 10 February 2016
Agent replied · 25 February 2016
Dear Michele
Thank you for your lovely feedback which I will pass on to the Lettings team.
Best wishes
Victoria
★★★★★ 5/5
GoogleGreat experience from the start, kept communication open and always willing to help / give advice. Friendly staff all round, a special mention for Marc who has been overseeing our purchase.
Toby · 13 April 2020
★★★★★ 5/5
GoogleGreate experince with Andrew Scott Roberston and especially with William who has been honest and very helpful from the begining(viewing), offer and helped both parties all the way to exchange contarct.Many Thanks
Farshid53 · 22 October 2019
★★★★★ 1/5
GoogleDisgusting service. We were dealing with Adeyna, viewed a few houses and found one we liked, we agreed on an offer, we paid our money and they accepted it, then a few weeks later (with only three weeks until we moved out of our old property and into this one) we were told that the agent had made a mistake in listing the property and as a result of this mistake the price would have to be increased and as a result another offer was going to be accepted and ours was rejected. Whilst there would be nothing wrong with this happening before anything was agreed upon, we had agreed a price and paid it and then had to wait to get our money back with only two weeks to find somewhere else to live. It was an awful experience and I would strongly recommend you take your custom elsewhere, they didn't respect ours so I doubt they would respect yours.
Lewis · 6 September 2019
★★★★★ 5/5
GoogleGreat experience from the start, kept communication open and always willing to help / give advice. Friendly staff all round, a special mention for Marc who has been overseeing our purchase.
Toby10044 · 20 November 2019
★★★★★ 5/5
GoogleAndrew Scott Robertson was my agents for the sale of my Wimbledon property. All the staff acted with great professionalism throughout the transaction and I would strongly recommend them to anyone requiring a Wimbledon estate agent.
Julian · 13 April 2022
Agent replied · 20 June 2024
Thank you Julian, we are glad that we were able to find you a buyer for your property and it's great to hear that you were happy with our service. Best wishes William
★★★★★ 5/5
View Agents SellerHigh level of service and professionalism
I was very happy with the level of service and professionalism provided by Andrew Scott Robertson on the sale of my flat. They provided excellent and timely advice at all stages, not least when we were faced with a few last minute challenges to the sale. Thank you!
M · 6 October 2015
Agent replied · 13 October 2015
Thank you for taking the time to provide us with this lovely feedback which I will pass onto the team.
Best wishes
Victoria
★★★★★ 5/5
View Agents SellerExcellent Service
I used ASR to sell a flat and they were really helpful. I got straight no nonsense advice and support from them. They kept a good dialogue with me so I always felt in the loop but not swamped with info. The team were always polite and professional and they went the extra mile with helping resolve niggles onsite at the flat during the sale process for me.
Really pleased with them and would absolutely recommend them.
David · 29 September 2018
★★★★★ 5/5
View Agents12 Stage House purchase
Teresa looked after my case. I was impressed by her professionalism, and how quickly she answered my questions having to liaise with the developer too.
Big thumbs up!
Manuele · 14 February 2019
★★★★★ 5/5
GoogleGreat team. From first engagement through valuation, discussion on terms, open house and the full sale process ASR were top class and really efficient. From first call to final completion in less than 4 months. Fantastic!
Mark · 24 February 2021
Agent replied
Dear Mark,
Many thanks for your kind feedback, it was a pleasure to deal with you and I am so pleased that everything went through smoothly and in a timely manner. Best wishes for the future. Steve and the team.
★★★★★ 5/5
FacebookAndrew Scott Robertson handled a probate sale of a flat for my family. They were so professional but also thoughtful, considerate and helpful and always had our best interests at heart. I can’t recommend them enough
Paula · 5 November 2020
Agent replied
Thanks for giving us a great review Paula, we were delighted that we were able to help you sell the property.
★★★★★ 5/5
GoogleAnother positive experience of renting through ASR. Sarah found a tenant quickly and with the minimum of fuss. She was communicative and proactive throughout the process. Highly recommended.
Andrew · 25 March 2022
Agent replied
Thanks Andrew, I was happy that we were able to find you a good tenant and look forward to future dealings with you. Regards Sarah
★★★★★ 5/5
View Agents TenantThe Agent We All Need
Alexandra comes highly recommended and made a difficult move all the more smoother. She did her utmost to help and accommodated our needs where possible, whilst removing some of the hassle that comes with moving. Phenomenal service all round.
George · 13 April 2017
Agent replied · 19 July 2017
Thank you so much for your kind words.
★★★★★ 5/5
View AgentsGreat service by Andrew Scott Robertson
As a buyer, Andrew Scott Robertson did a great job throughout the purchase process to ensure everything runs smoothly. I appreciated their pro-actively management of items raised that led to a good outcome
Rishi · 14 November 2018
Agent replied · 21 January 2019
Thank you Rishi for your kind words and positive review. We hope you are settling in well now you have moved and thanks again for taking the time to give us your feedback.
★★★★★ 5/5
GoogleWe gave our requirements to the agent who looked for something specific to our requirements which was very helpful.
Marilise · 13 April 2022
Agent replied
Thank you Marilise, we were happy that we were able to help find your new home. Best wishes Will
★★★★★ 5/5
GoogleTeresa was very helpful and ensured everything went smoothly through to completion
Stephen · 8 July 2019
★★★★★ 5/5
GoogleSteve Parsons and his sales team at ASR did a great job in selling my house in the current very difficult times
Kate · 13 April 2021
Agent replied · 20 June 2024
Thanks for your review Kate
★★★★★ 5/5
View Agents TenantFriendly high quality customer service
Really friendly estate agent. they made a potential stressful process into a very smooth journey.
the team was always available in person and over the phone. Very very pleased.
Manuel · 25 January 2018
Agent replied · 12 February 2018
Dear Manuel
Many thanks for your lovely feedback.
Best wishes
Victoria
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.