8 reviews from tenants, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantMade it very easy to rent a flat
My house mate and I were looking through several different options whilst trying to find the right flat to move into but none made us feel as comfortable as Andrew Scott Robertson which helped in our subsequent move into an ASR property. Mark Uphill was very helpful in showing us around the property, helping us through the procedure to obtain it - he could answer all our questions - and never once did we feel pressured to accept the property. The transaction went through quickly and painlessly and for that we were very grateful. We now know Andrew Scott Robertson to be a very professional and helpful agent and our enjoying our time with them.
Mark · 5 November 2015
Agent replied · 10 November 2015
Dear Mark
Thank you for your very kind words which I shall pass onto the team. We are delighted to have been able to help you.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantFantastic service - would highly recommend!
I cannot recommend ASR highly enough. I have recently rented a property through them and felt completely supported throughout the whole process. They really went over and above the norm and were very communicative so I always felt in the loop. Alexandra was happy to answer any questions I had, no matter how small, and was very helpful too. A very good service all in all!
Rhiannon · 6 July 2016
Agent replied · 14 July 2016
Dear Rhiannon
Many thanks for your kind feedback which I will pass onto Alexandra. Much appreciated.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantInteractions with Jem Bayley at Andrew Scott Robertson in Wimbledon
Jem was personable, pleasant and professional at all times. He followed up on issues and even after the rental when it was not his area to handle some issues, he assisted me, referred me to the right person via email and followed up. All in all a very pleasant experience with the agency and Jem.
Samira · 25 January 2018
Agent replied · 12 February 2018
Dear Samira
Many thanks for your kind feedback which I shall pass onto the team.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantExcellent service throughout
Jem was so helpful in finding us the perfect property to rent. He went out of his way to ensure we were happy throughout the process. All of the team at Andrew Scott Robinson have been very responsive at dealing efficiently and effectively with our queries. I would not hesitate to recommend them.
Danielle · 25 January 2018
Agent replied · 12 February 2018
Dear Danielle
Many thanks for taking the time to leave a lovely review which I will pass onto the team.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantVery professional, helpful and supporting.
Alexandra helped us in our search for a property to rent with a very professional and competent approach. She provided very useful suggestions on how to tackle some recently introduced new rules in the renting legislation that could have seriously jeopardized our chance to close a contract in time. Much appreciated, thanks.
Jolanta&Michele
Michele · 10 February 2016
Agent replied · 25 February 2016
Dear Michele
Thank you for your lovely feedback which I will pass on to the Lettings team.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantThe Agent We All Need
Alexandra comes highly recommended and made a difficult move all the more smoother. She did her utmost to help and accommodated our needs where possible, whilst removing some of the hassle that comes with moving. Phenomenal service all round.
George · 13 April 2017
Agent replied · 19 July 2017
Thank you so much for your kind words.
★★★★★ 5/5
View Agents TenantFriendly high quality customer service
Really friendly estate agent. they made a potential stressful process into a very smooth journey.
the team was always available in person and over the phone. Very very pleased.
Manuel · 25 January 2018
Agent replied · 12 February 2018
Dear Manuel
Many thanks for your lovely feedback.
Best wishes
Victoria
★★★★★ 5/5
View Agents TenantExcellent service - Jem Bayley
Very impressed with everything, greats service and made moving into my new flat very easy indeed. Would highly recommend
Simeon · 19 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.