Acorn reviews

★★★★★ 5/5

Google

As a first-time buyer, entering the world of property buying is a bit daunting and not always helped by the attitude of some agents, of whom we met many. I would however, certainly recommend James Moss to anyone looking to buy. Helpful, not too pushy and understanding of our situation he was really great to deal with. We saw quite a few properties over the course of a number of months and he was always enthusiastic and prompt with responses. His professional and personable manner meant we were always more willing to listen to him and take his guidance than we were with other agents. We were disappointed that the property we went for wasn't with James in the end but hope that we may be in touch with him and Acorn again in the future.

Hamish · 13 June 2020

★★★★★ 5/5

Google

I would like to thank the Peckham branch for giving me a wonderful and professional service. My house was sold within 6 weeks of registering to them. Jack Davis was very helpful and helped me through some difficult paperwork. He worked very hard to carry my sale through with great success. Also would like to thank George for his efficiency and advice throughout the sale. I would not hesitate to recommend Acorns and would definitely use them again. Thanks again Peckham branch for being so professional..

Jennifer · 13 June 2020

★★★★★ 5/5

Google

Getting our first home was stress free with Emily Pathe of Acorn leading us all the way.Very smart and professional.Thank you Emily.

NONSO · 16 April 2025

★★★★★ 5/5

Google

💥🎉🍾 Thank you guys for everything we are sooooooo happy we chose you. George was brilliant at the beginning and was the clear choice. James has also been fantastic. We are excited we can refurb the house we bought 2 years ago from acorn in east dulwich. You guys have been great for our family ! All the best And thank you so much.PositiveResponsiveness, Quality, Professionalism, Value

Heather · 25 August 2022

★★★★★ 5/5

Google

Thanks Benson for showing us round today. Was great to see some lovely properties in the area, both properties were definitely ones to consider. Appreciate you taking the time to show us round on the weekend! Also huge thank you to Josh! Thanks for showing us round and making us laugh. So happy that you and Benson have been able to help me secure my new home 😃

Amber · 13 June 2022

★★★★★ 5/5

Google

George was our agent and was great from start to finish. He is a very busy man but always took the time when we needed him and chased things up on the other end when this was necessary. Made the purchase very smooth and HIGHLY recommend. If his staff are even 1/4 as good as George then you will have a good experience with Acorn Peckham Branch.

Gerrard · 13 June 2022

★★★★★ 1/5

Google

I went there for renting a house , Nicholas was our agent and when I moved in with my family we didn’t have hot water and heather for almost a month during winter time , I went to ACORN and they didn’t want to take any responsibility at all . Was a horrible experience and my landlord said that the agency should inform me about this will happen but the agency didn’t inform nothing , so be careful With them because they just want your money and don’t care the condition of the house and we still have problems with the water .

Liz · 14 June 2019

★★★★★ 1/5

Google

Misleading, unhelpful and dismissive. Key information about the tenancy was not made clear before signing. Serious property issues were met with dismissive responses and no meaningful assistance. Had to end the tenancy early for health reasons (serious damp and mould) and then faced a petty deposit deduction. Extremely disappointing, would not recommend at all!

Pati · 12 August 2025

★★★★★ 5/5

Google

Sold our 3 bedroom house in Peckham this summer and very grateful to all at this branch for the great service they provided. George's advice on valuation and sales strategy was spot on and resulted in quick offers and a firm sale , Steven (area manager) helped resolve an early 'blip' and Jack kept in touch and steered the sale through to completion. Acorn was recommended to me, and I'd highly recommend them to others.

P · 13 June 2020

★★★★★ 5/5

Google

The Peckham Branch, and especially Benson, were a huge help throughout the process. After a string of disappointing experiences with other companies and agents (that added massively to the stress of finding somewhere), Benson quickly found and showed me a number of great options and was always on the other end of the phone to help with paperwork. TLDR: Benson is a huge asset and thank you for helping us find our amazing flat.

Richard · 13 June 2020

★★★★★ 5/5

Google

Harrison was wonderful, and helped us through every step of the process! Thank you so much.

Clo · 16 April 2025

★★★★★ 5/5

Google

Bought a flat in Peckham in January through Acorn- Harrison was excellent throughout. Always on hand to give updates and follow up on key points. He was also great when a previous flat fell through due to the seller changed his mind.

Nicholas · 13 February 2024

★★★★★ 5/5

Google

James Moss was the agent at Acorn on my recent purchase and I can't recommend him enough. His knowledge of the market and drive to push the sale through was invaluable, keeping solicitors on both sides on track to hit my ambitious timeline. I'm very grateful!

Laura · 16 April 2025

★★★★★ 5/5

Google

Colm was so helpful, no fuss and very efficient. Can’t recommend enough!

Phoe · 21 April 2025

★★★★★ 5/5

Google

Highly recommend working with Harrison - he helped us purchase our home within a 3 month window, had fantastic communication and helped us understand the process of buying a home. What a fabulous experience with an agent who truly cares about his clients. Thank you Harrison!

Roisin · 27 March 2025

★★★★★ 5/5

Google

After my house had been for sale for several months with another agent, Harrison took on the marketing. He brought scores of potential buyers through the door and secured a sale. I can certainly recommend the service James and his team provide.

Carola · 15 November 2023

★★★★★ 5/5

Google

Wonderful service from Colm and Dorcas. Both were super efficient, friendly, and got the job done. They really put in the work to get us over the line before the stamp duty relief ended. Thanks Colm and Dorcas for your valuable help!

Mike · 8 April 2025

★★★★★ 5/5

Google

Had a few house viewings today with Colm McElligott and he was fantastic. Very knowledgable and very friendly, answered all the questions I had about the properties. Would highly recommend!

Oskay · 16 January 2026

★★★★★ 5/5

Google

Harrison and James handled my Sale brilliantly. They are both highly driven to get your sale/purchase done. Harrison was on point with regular updates, and keeping me in the loop. Would definitely recommend Acorn to anyone else in the area.

Dinesh · 16 April 2025

★★★★★ 1/5

Google

LEFT PROPERTY INSECURE AFTER VIEWING We entrusted Acorn to do a viewing of our property while we were out, but the agent left the door to the outer hallway of the property open and as I result I came back to my bike and bike accessories being stolen. It is a tricky door and if you do not ensure it has properly caught on the latch as you exit, it can then slowly swing open as you walk away - this has happened to us in the past so when we came back to the front door being wide open and no signs of break in we knew immediately what had happened. At first I was understanding as, as I said, we ourselves have done this in the past. But it really is terrible that an agent wouldn't properly check it was closed and furthermore then double lock the door with the second lock! Acorn are of course refusing to take responsibility for this and I have accepted that I will not get compensation, but do feel it's important to flag this clear negligence. Update in response to response: 1) When I say tricky, I literally just mean you can't just carelessly pull it to behind you and walk off assuming it has caught on the latch. It doesn't somehow come unshut or something ridiculous like that. You just have to ensure you properly pull it to. I should not have to warn agents to shut the door properly. You should of course check a door is on the catch and then after that, that it has been locked properly. This was not done. 2) I had a very long back and forth already with the agent and their manager at the branch and they are aware I have already reported it as a crime. They are denying all responsibility. I have accepted I will not get a satisfactory response, but felt I should warn others given the lack of consideration and acknowledgement of fault that has taken place, which hints to a carelessness and poor customer service.

Nessa · 13 April 2024

★★★★★ 5/5

Google

Our thanks to James and the team at Acorn, Peckham Rye on completing our recent sale. James is clearly passionate about his work and we have been kept fully appraised throughout the process. We could recommend Acorn as a friendly and efficient Estate Agent.

Claire · 13 June 2023

★★★★★ 5/5

Google

We engaged Acorn to help us find a tenant and manage the property. We worked closely with Suzzannah and the team and they were incredibly helpful. They were highly responsive and very patient in answering all of my first-time landlord questions. Would highly recommend.

Ben · 13 June 2023

★★★★★ 5/5

Google

I have just bought my first home through Acorn and can't recommend them enough. Harrison was excellent throughout the process and was always on hand to answer and questions I had or push the process along. Would definitely use Acorn again in the future.

Matthew · 13 June 2023

★★★★★ 5/5

Google

Benson was punctual, well presented and very helpful. He answered all our queries in a realistic, effective and honest manner. Also was quick sending offer documents and always followed up. Quite happy with Benson’s assistance and will definitely asking again to be our person if we need to look for flats again. Huge thanks

Alejandro · 13 June 2022