Acorn reviews

★★★★★ 5/5

Google

We would like to appreciate Jack Dawkins through this review. First of all he is very good in communication. He replied to the emails and phone calls very fast. When we raise a concern he tried his very best to help us and managed the situation very well. We really appreciate his problem solving capability. He was very helpful through out our journey to find a home. Thank you Jack from Paulson and Jeswin.

Paulson · 27 November 2025

★★★★★ 5/5

Google

We were lucky to have had assistance from Jack during our flat search. Jack is professional and approachable, it was a breath of fresh air that we didn't feel pressured to put in an offer (unlike other agents I've met over the years.) He was accomodating when we rescheduled our viewing at short notice, and it wasn't an issue that we were overseas at the time our offer was accepted. Jack promptly called to let us we'd secured the place, giving us clear instructions on the paperwork/formalities. Thanks, Jack!

Stefani · 28 September 2025

★★★★★ 5/5

Google

Colm was brilliant in helping me buy my first flat in Peckham. From the first viewing all the way through, he's kept me in the loop and was always easy to get hold of. As a first-time buyer I had loads of questions (some pretty naive!), but he was always patient and happy to explain everything. Made the whole process so much less stressful. Would highly recommend!

Lucy · 16 January 2026

★★★★★ 5/5

Google

Huge thanks to George, Jamal, James, Harrison, and everyone at Acorn for helping me sell my flat. It definitely wasn’t the easiest sale, especially with me living in the U.S. the entire time, but they stuck with it and got it done. George first reached out years ago when I was just starting to think about selling. I ended up holding off for various reasons, but he kept in touch, always kind, never pushy, and when I was finally ready, I knew exactly who to call. Even from abroad, I felt fully supported the whole way through. They handled everything with patience, professionalism, and great communication. If you’re looking for a knowledgeable, responsive, and dedicated team to guide your sale, I wouldn’t hesitate to recommend Acorn. They genuinely care and know how to get things done, even in tricky situations.

Nicky · 16 June 2025

★★★★★ 5/5

Google

The team at Acorn undertook the sale of my late mother’s property, which was challenging not only due to the complexities of her will and probate, but also by myself being overseas and unavailable during much of the process. They delivered on their commitment to make a sale, despite no doubt frustrating circumstances. They were always polite, professional and went to great lengths to keep me informed of what was happening throughout. Thanks to Harrison and the team for the all the hard work which went into achieving this.

Steve · 16 June 2025

★★★★★ 1/5

Google

AVOID AT ALL COSTS ACORN PECKHAM! As seller and buyer. We put on offer on a house that Acorn Peckham was selling and the price was agreed - it was all documented in an email, agent Louise King. We completed the AML checks. Hired Acorn to also sell our flat, so that we can buy the house. The regional director George Liney valued the flat. We were assigned Carly Clark who during the 4 months contract only managed 2 viewings for the flat (one being our neighbour in the building). Acorn were overall extremely difficult to get a hold of for the whole time, very unresponsive. So the whole time we got no feedback on viewings, no advice on pricing strategy, nothing at all from them. Once the flat selling contract expired, we told them we're not renewing, and went with another agent. Louise King at Acorn NOT ONCE mentioned any changes in regard to the house we were buying from them (no mention of new offers, or property going back on the market - on Zoopla it was listed as STC the entire time!). Meanwhile we hired a new agent to sell the flat; got an offer agreed on it, and contacted Acorn to move on with the house purchase. Just to find out it had been sold months prior!!!!! But that Acorn NEVER bothered to let us a new offer had made on the house. WE ARE IN SHOCK! ABSOLUTELY DESPICABLE!!

So · 16 April 2025

★★★★★ 5/5

Google

Just moved into my new flat! Shout out to Colm who actually found it for me after I told him what I was looking for and hadn't found anything myself. He was proactive, easy to contact and lovely to speak with! Thanks to the whole team for making the process pretty seamless.

Katrina · 16 January 2026

★★★★★ 5/5

Google

I rarely leave reviews but I had to for this situation. I’ve had a fantastic experience buying a flat through Harrison at Acorn Estate agents. He’s been professional, knowledgeable, and genuinely helpful throughout the process. Mea Green has been my sales Progressor and she has been incredibly efficient and proactive. I couldn’t recommend these two enough and it’s been a pleasure working with them. Thank you both for all your work!

Abbie · 16 June 2025

★★★★★ 5/5

Google

Thank you Jack for helping me find tenants for my lovely home. It was a pleasure to work with you. Also a sincere thanks to Josh Jarvis on the property management side of things for being his usual brilliant self!

Abigail · 16 February 2026

★★★★★ 5/5

Google

Jamal was our agent, and had an amazing sense of what we wanted because we ended up with the first home we viewed. It was a challenging process due to complications in the chain but Jamal was so helpful and supportive, helping us to understand the process better and acting as a calming presence during what can be quite a stressful time.

Elizabeth · 16 June 2025

★★★★★ 5/5

Google

We worked with Harrison at Acorn, Peckham and also communicated with his Area Manager, James. Both gents couldn't have been better. Fantastic communication and expectation management. Harrison especially was with us through the whole process of purchasing our first home, took us through every detail and made it all feel so easy. Unfortunately, the purchase fell through (completely out of Acorn's control) but we'll 100% look to work with Acorn again if the right place comes up. Would really recommend their service.

Meg · 27 July 2024

★★★★★ 3/5

Google

My customer experience has been awful. I got in contact with Emily about virtually viewing a property and was told i’d be sent a Whatsapp message. After not hearing back for two days, I called to give a gentle reminder. I was told ‘Emily is on the phone , she’ll call you after’. 3.5 hours later, hadn’t received a call so I rang again and was told ‘Obviously she’s busy, she’ll call when she gets off the phone’ then the girl caught an attitude and hung up on me? I completely understand it’s a busy office and people aren’t always available but the lack of communication paired with the hostile phone manner is not acceptable. This place comes across as really unprofessional. Edit: I have since been contacted by the branch manager James, who was able to assist me in booking in a viewing. He was very polite and helpful .

Shanelle · 25 July 2024

★★★★★ 5/5

Google

We bought a house through Acorn using Colm McElligott and he was fantastic from start to finish. He knew exactly what we wanted, only showed us properties that fit our criteria and we felt that we could really trust what he was saying about the condition of the property as well as the future potential. Importantly for us, it never felt salesy and that was really reassuring. The buying process took a bit of time through various reasons, but he was brilliant at managing both side of the sale. I'd recommend listing or buying through him, it was a really pleasant experience.

Stuart · 16 January 2026

★★★★★ 5/5

Google

I hired Acorn after struggling to sell my beautiful home. We took a break, then changed the price, and within days I had a potential buyer, then suddenly two offers, one of them from a cash buyer. Colm and James offered wise counsel throughout the sale process, hurried along the solicitors, and were on my side every step of the way, particularly through some incredibly tough renegotiations. My house has just sold, and it feels like a Xmas miracle! Thank you Acorn Estates.

Sarah · 24 December 2025

★★★★★ 5/5

Google

Had a good experience with acorn lettings renting a property in Peckham. A few short delays but everything got sorted in time for our move in date. Dealt with Jack initally and then Alice who were both helpful and responsive to our queries.

Jessica · 16 August 2025

★★★★★ 5/5

Google

Bought my first flat through Acorn in Peckham. Joe Reeves, Sophie Pooley and Brandon Williams were the people I dealt with most and were all superb. In fact given the miserable time I way having with my conveyancing solicitor safe to say they helped keep the wheels on the transaction. 10/10

Cosmo · 16 March 2026

★★★★★ 5/5

Google

Colm was great to deal with, effective communication and a real asset to the company. Thank you for all of your help!

Ella · 16 February 2026

★★★★★ 5/5

Google

I’ve viewed a couple of flats with Colm and he is always very friendly and helpful. He’s been great at listening to what I’m looking for and finding options in my budget, that meet my criteria. It can sometimes be scary and overwhelming as a first time buyer but he’s given me loads of really good advice and hasn’t put any pressure on me to make any hasty decisions. Would recommend!

Seval · 16 January 2026

★★★★★ 5/5

Google

James Moss was our agent from Acorn and I couldn't recommend him more! We are first time buyers and James offered us a helping hand throughout the whole process, providing clear & honest advice along the way. Whilst he was away on annual leave, he was covered by George & the handover was seamless. George was just as proactive with our case which was hugely appreciated. Thank you James, George & Acorn Group for such a positive experience completing on our first property.

Ella · 13 June 2023

★★★★★ 5/5

Google

A massive thank you to Christian who has been so wonderful and efficient in communicating with my partner and I in buying our first home! Nothing was ever a problem for him to help us with. When we had any doubt, worries or concerns he helped put us at ease which is what has made the process feel so straight forward. We feel that we can really trust him and would 100% work with him again! We highly recommend acorn if you want 10/10 communication, ease and reassurance! We feel very grateful! Thank you again, Christian!

Zara · 13 June 2023

★★★★★ 5/5

Google

Colm has been amazing showing me and my girlfriend around toks of wonderful properties!

Ethan · 16 January 2026

★★★★★ 5/5

Google

Harrison at Acorn Camberwell was very good at communicating and always kept me up to date with the current situation at my Camberwell flat. I don't live in the area anymore, so it was great to have someone to rely on and meant I didn't have to trek up to London at all. James was also excellent. Thank you to Harrison, James and the Camberwell office for all the help and advice.

Serena · 16 April 2025

★★★★★ 5/5

Google

Worked with Harrison at Acorn over the past few months as a buyer after nearly a year of searching for my first flat and working with tricky estate agents. I found him to be an absolute hero throughout the process - he was communicative, responsive, reasonable, and kept all parties on time over the course of the sale, as well as dispensing extra advice based on experience. Couldn't recommend him enough.

Ghazzala · 27 April 2025

★★★★★ 5/5

Google

We sold our Camberwell flat with Acorn and couldn’t recommend them enough. The flat sold within days of being on the market and the process was very smooth. Harrison was super professional throughout and a pleasure to deal with.

Joana · 16 April 2025