Trusted Agent profile

Acorn reviews

4.5

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

318 reviews across 1 platform

30-32 Peckham Rye, London SE15 4JR

Acorn's London office at 30-32 Peckham Rye is rated 4.5 out of 5 across 318 reviews on 1 platform, including 318 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

318

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Emily Pathe was our agent and was incredibly proactive and helpful. She was so responsive and transparent which really helped in what can be a stressful process. Thank you so much Emily!

Juliette ยท 13 June 2023

Agent replied ยท 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Karen Hedges - Customer Relations Manager

4/5

Google

4 purely based on the database of clients in the south east area: we managed to get a few offers within a short space of time and got the sale over the line. The downside for us was communication; if we needed something it was very hard to get hold of our agent and we were constantly fobbed off: which was very frustrating! We also at times didnโ€™t feel protected vs the buyers interests given we were the commission payer: post offer acceptance process can be improved here with better communication

Max ยท 13 June 2023

Agent replied ยท 12 June 2024

Thank you Max for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but have read your feedback and will communicate this to the team. Thanks again and if we can help at all in the future please do let me know. Andrew Roberts - Customer Relations Manager

5/5

Google

I purchased a flat with Acorn, with George Liney, and had a really good experience. The market was crazy due to the stamp duty holiday, and everyone was overloaded, but they communicated well enough throughout considering the pressures. The were professional, polite. George was particularly good.PositiveResponsiveness, Professionalism

Luke ยท 25 August 2021

Agent replied ยท 12 June 2024

Thank you Luke for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from George and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

James Moss and the team did a fantastic job for me as a seller, in particularly difficult circumstances at times - they were integral to ensuring everything kept moving forward and eventually getting the sale over the line. Iโ€™d highly recommend James and the Peckham branch ๐Ÿ‘๐Ÿป โ€ฆ

Seamus ยท 13 June 2021

Agent replied ยท 12 June 2024

Thank you Seamus for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and his colleagues. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I've just moved into my new flat in Peckham and I couldn't be happier with the property itself and the service I received from Acorn, in particular Nicholas Henderson who has been very professional and helpful. I would highly recommend these guys if you are in the market for anything property wise.

William ยท 13 June 2020

Agent replied ยท 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thank you so much Jack Davies at Acorn Peckham for helping us find our perfect first home! Jack was professional but personable, and made the whole process smooth and enjoyable for us. He was helpful in explaining everything and always available to answer any of our questions. Overall a fantastic experience. Thank you!

Hayley ยท 14 June 2019

Agent replied ยท 12 June 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Really helpful branch. Special mention has to go to Colm, who has been incredibly communicative and helpful.

Daniel ยท 13 December 2025

Agent replied ยท 27 December 2025

Hi Daniel Finucane! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team

5/5

Google

George and the team were on hand throughout my purchase and really helped to get it over the line when we hit a few legal hold ups. Would recommend

Sam ยท 13 June 2023

Agent replied ยท 12 June 2024

Thank you Sam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from George and the team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Emily was an absolutely lovely estate agent, she was incredibly helpful and kind and showed me and my partner lovely properties within our budget! Keep up the good work!

Catarina ยท 13 June 2023

Agent replied ยท 12 June 2024

thank you Catarina, that is a great review for Emily, I will be sure to pass on ! Kind regards Karen Hedges Acorn Customer Services

5/5

Google

Very happy with the service we have received so far from the Peckham branch. Benson has been extremely helpful, replying to all of our concerns quickly and fitting in viewings around our schedule. Looking forward to renting from them.

Ffion ยท 13 June 2022

Agent replied ยท 12 June 2024

Thank you Ffion for leaving us a 5* review. We are really happy that you were pleased with the service you received from Benson and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Acorn Estate Agents was very responsive to any questions we had during the letting process. Our primary letting agent, Nicholas Henderson, was particularly helpful during this process and remained professional (and very patient!) with us throughout. Thanks to Nicholas, my partner and I have successfully moved in to our new property.

Meredith ยท 26 August 2019

Agent replied ยท 24 August 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Acorn Estate Agents was very responsive to any questions we had during the letting process. Our primary letting agent, Nicholas Henderson, was particularly helpful during this process and remained professional (and very patient!) with us throughout. Thanks to Nicholas, my partner and I have successfully moved in to our new property.

Meredith ยท 14 June 2019

Agent replied ยท 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

Terrible experience renting a flat from them. All sorts of issues with damp in there property and got zero assistance of understanding about the situation. Best avoid.

Rowan ยท 16 August 2025

Agent replied ยท 16 April 2026

Dear Rowan Miller, We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention. Best regards, Customer Care Team

5/5

Google

We bought with George and the team at Acorn, Peckham. All very straight-forward, good communication and the process was as easy as these things can be.

Owen ยท 13 June 2023

Agent replied ยท 12 June 2024

Thank you Owen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from George and his team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Josh Ward was professional, great at keeping us in the loop, gave valuable advice, and made the whole rental process easy in a stressful London market. Thanks so much for helping us find out dream home!

Jasmine ยท 13 June 2022

Agent replied ยท 12 June 2024

Thank you Jasmine for leaving us a 5* review. We are really happy that you were pleased with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Amazing experience with Acorn. We were struggling for months to find a place and Josh was so efficient in finding us a place and in getting moved in asap. Highly recommend him and the agency !

India ยท 13 June 2022

Agent replied ยท 12 June 2024

Thank you India for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Upon making the decision to sell I approached multiple estate agents in the local area. Upon meeting with them all and gauging their expertise by far the stand out agent for my property was Acorn. โ€ฆ

Tim ยท 16 April 2025

Agent replied ยท 23 October 2024

Dear Tim Customer care is important to us so we really appreciate you taking the time to โ€ฆ More

5/5

Google

I've just sold my house through Acorn; James and George made the experience as painless as possible. It is never a particularly easy process, but the team were extremely helpful, very communicative and highly professional at all times. I bought the house originally through this branch of Acorn and then used them as letting agents when I had to move for work. You hear all sorts of horror stories about estate agents; if you want to avoid the hassle, choose this branch! Thank you all again.

Camilla ยท 14 June 2019

5/5

Google

Emily was very personable and helpful, ensured a swift and painless move :-) appreciated her help and enjoyed working with her

Alicia ยท 16 September 2023

Agent replied ยท 12 June 2024

Thank you so much for leaving us a brilliant 5-star review- We appreciate it! Customer Services

5/5

Google

We sold and bought with acorn. From valuation onwards we had great service especially from George and Jack. Issues were dealt with quickly and communication was good. We sold for a great price and were able to make the move we wanted. Would definitely recommend.

Posy ยท 13 June 2020

Agent replied ยท 12 June 2024

Thank you Posy for taking the time to provide us with a review of your experience. I am really pleased that the service you received from George and Jack met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very helpful and friendly! Me and my partner are moving in together and have never done this before, and Josh was soooo helpful and explained every little question we had!! Thank you so much!

Neeya ยท 13 June 2022

Agent replied ยท 12 June 2024

Thank you Neeya for leaving us a 5* review. We are really happy that you were pleased with the service you received from Josh and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thank you, Acorn Peckham! Benson was incredibly helpful with assisting us with any and all queries. Josh was very informed when showing us properties and was ready to answer all our questions and concerns.

Ellie ยท 13 June 2022

Agent replied ยท 12 June 2024

Thank you Ellie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I worked with James on the purchase of a property through Acorns. James and the team worked very hard in a very challenging period to get the sale tied up and completed. I wouldn't hesitate to work with them again.

Graham ยท 13 June 2021

Agent replied ยท 12 June 2024

Thank you Graham for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn just completed the sale of a very complicated property for my business partner and I. Their patience, professionalism and attention to detail were second to none and I have no hesitation in recommending this agency to anyone who has property in the area or who has a general enquiry locally. As a property lawyer with 20 years experience it is rather unusual for me to be effusive with praise for an Estate Agent but there you go. A special mention to Joe Reeves and James Clow who are very professional managers within this practice. Phil Roberts, Bryenna Limited.

Philip ยท 14 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn

How many reviews does Acorn have?

Acorn's London office has 318 reviews across 1 platform: 318 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Acorn's rating?

Acorn is rated 4.5 out of 5 across all 318 reviews, and 4.5 out of 5 on Google from 318 reviews, checked 9 October 2026.

Where is Acorn's London office?

Acorn, 30-32 Peckham Rye, London SE15 4JR.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.