5/5
GoogleRoss and colleagues at Acorn Lewisham were really great to work with, very responsive and efficient.
Trusted Agent profile · London
Acorn London reviews
★★★★★
244 reviews across 2 platforms
153 Lewisham High Street, London, SE13 6AA
Acorn's office in London, at 153 Lewisham High Street, is rated 4.4 out of 5 across 244 reviews on two platforms, including 225 Google reviews rated 4.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleWe highly recommend not only Acorn as a company but in-particular Josh Hamlin. Our company decided to use Acorn to rent our 8 new build flats. He was efficient, professional and helpful. He expertly dealt with viewings and always responded well to any questions and kept us informed at every step. I cannot emphasis enough how pleased we were and would definitely recommend Acorn.
5/5
GoogleEven during this difficult times, they were able to help me selling one of my property. thank you, MaurizioPositiveQuality, Professionalism
Agent replied · 12 June 2024
Thank you Maurizio for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
GoogleArikson Franco, was very helpful, professional and proactive during the selling process.PositiveResponsiveness
Agent replied · 24 August 2024
Thank you Rita for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from from Arikson but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleFranco provided us with excellent customer services during the process to our flat purchasing. Thank you very much!PositiveProfessionalism
Agent replied · 12 June 2024
Thank you Mr Accordi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Franco and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleArikson has always been very helpful. Many thanks ! Great agency to work with. All the best from us.
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Arikson. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleI tried to buy a property since March, I was ready to exchange in May. September now, still no exchange, poor communication. Bad Experience.
Agent replied · 12 June 2024
Dear "Simon M". I am sorry that you feel that there has been "..no communication, no explanation..". I am told that the branch have been in regular contact with your father on his instructions and that he was aware of the situation. I further believe that your solicitor had also been updated by the sellers solicitor as to their clients position, which unfortunately is complicated and completely out of our control. The sellers would have still been happy to sell to you when they had resolved their Corporate issues but I understand that you have found another property now. If you would like to discuss this further, please contact me at andrew.roberts@acorngroup.co.uk. Thanks - Andrew Roberts - Customer Relations Manager
5/5
Googlei would just like to say what fantastic service I have received from the team at Acorn in Lewisham in what has been a challenging sale. They have been supportive informative and paid attention to detail. they have excelled in communication and I would defiantly recommend this company if you are planning on selling , letting or buying
5/5
GoogleVery quick, helpful and efficient when buying my first home.
Agent replied · 12 June 2024
Thank you jon for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleThanks a lot Kimberly Tsang. She always helped us and answered our questions.PositiveQuality, Value
Agent replied · 12 June 2024
Thank you Borisi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Kimberly and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleProfessional and efficient. Responded quickly to any questions.PositiveProfessionalism
Agent replied · 12 June 2024
Thank you Andrew for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
GoogleI had a great experience with courteous , readily available staff, always happy to assist.
Agent replied · 12 June 2024
Thank you Ssanders for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleIt’s the second year that I’m renting through Acorn and I’m very impressed with the level of customer service that Mattia and the whole team in Lewisham has offered me. I will continue to use Acorn in future and I will recommend them to friends and family. Best regards, Florin T
1/5
YellAwful
Most unprofessional estate agents I ever had to deal with. As a potential buyer, it was very difficult to arrange viewings with them and the one viewing we could arrange was cancelled last minute, literally as we were standing in front of the address to view the property. complete time wasters.
5/5
GoogleWorking with Cain from Acorn was great, he was friendly and professional.
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Cain and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
YellWorst Estate agent
They don’t have the choice to put 0-star. It’s the worst agency I met , after they get the money for the rent,they forget that you exist as tenant. They don’t want to pay for fix or replace stuff at home .
5/5
GoogleGreat service! Highly recommended
Agent replied · 12 June 2024
Thank you Karin for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMantas really did well...perfect would recommend to anyone...
Agent replied · 12 June 2024
Thank you Olalekan for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Mantas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleRoss at Acorn sold my house very quickly and oversaw the whole process, keeping me informed and updated throughout which was very much appreciated. He is very knowledgable and professional and I wouldn't hesitate in recommending Acorn to my friends and associates.
5/5
GoogleFirst class letting service! Special thanks goes to Mattia Dettori, Senior Letting Manager. Mattia find just the right tenants for my property and in a very short time! Letting service so far has been well managed with regular payments coming into my account.
5/5
GoogleHayley at Acorn was friendly and professional the entire time of our search, and was always patient and understanding. It made what can be a bit of an arduous task much easier, and our final decision quite difficult. Really great, attentive service.
4/5
GoogleAcorn, specifically Jack Rampling and Ross Reed, were extremely helpful throughout a very lengthy purchase I recently completed on. They were always available to discuss the numerous complications that arose and worked hard to move the process along when I asked.
5/5
GoogleJust sold a house in Catford through Acorn. Very happy with the service from our first meeting with the very profesional Tony Ravenscroft and Ross Reed. The sale was smooth and and completed in a timely manner. I would recommend Acorn.
5/5
GoogleAcorn have been brilliant in helping us purchase our first home. Jack Rampling in particular has been so helpful, amazing communication from start to finish and always willing to go the extra mile to make everything as easy and smooth as possible.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Acorn London
How many reviews does Acorn London have?
Acorn's London office has 244 reviews across two platforms: 225 on Google, 19 on Yell.
What is Acorn London's rating?
Acorn London is rated 4.4 out of 5 across all 244 reviews, and 4.6 out of 5 on Google from 225 reviews.
Where is Acorn's London office?
Acorn London, 153 Lewisham High Street, London, SE13 6AA.
