Trusted Agent profile · London
★★★★★
244 reviews across 2 platforms
153 Lewisham High Street, London, SE13 6AA
Acorn's office in London, at 153 Lewisham High Street, is rated 4.4 out of 5 across 244 reviews on two platforms, including 225 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
YellProfessional and reliable
Acorn agents just saved my from near homelessness as I my landlady abruptly decided to "sell" her property. The whole process from viewings, referencing and move in was professional and transparent. I highly recommend them
4/5
GoogleI have limited previous experience with House Agents, but I thought the service Ross at Acorn provided was very good. He was always helpful & proactive, & reassured us when we were anxious. I would happily recommend him.
5/5
GoogleHad a great experience with acorn while renting my flat few months ago...! Specially Gurvinder ,he made the experience so easy and stress free . I will definitely recommend my friends and family .
1/5
YellWorst estate agent in the whole of England
Worst estate agents I have ever come in contact with. Impossible to contact and just plain useless and rude. Glad to not be working with them anymore
5/5
GoogleThe team at this location were great. Helped us find an apartment quickly and did a good job of explaining everything to us while renting our first apartment in the UK.
5/5
GoogleThe service received during our recent house purchase was fantastic. Jack Rampling helped speed up our completion by answering all our queries promptly and efficiently. I wouldn't hesitate to recommend!
5/5
GoogleRoss from Acorn worked tirelessly on the sale of my property, comunication was fantastic and he was a pleasure to work with. Highly recommended
5/5
YellV helpful and pleasant to deal with
Ross at the Lewisham branch was excellent. Couldn't have asked for a better estate agent to help me with buying my first home.
5/5
GoogleRating only, no written review.
Dear Aderonke Oba, Thank you for taking the time to review your recent experience you have had with our team at Acorn Lewisham. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
1/5
YellWorst Estate Agents Ever
The worst company I have come across. Felt lied too, and there was lack of communication and we were messed around from day one.
1/5
YellOne of the worst offenders
This company is typical of the sorts that necessitate changes in the law to stop ripping off renters. They maybe be actually evil.
5/5
GoogleMy experience with Acorn was absolutely worth a recommendation. Specifically Mattia who has been very professional and helpful since the beginning.
5/5
GoogleSecond house of mine that acorn have sold. Jack progressed it from start to finish and did a great job!
5/5
GoogleJack from the sales team was very helpful. And clearly knew a lot about the market. Thanks again Jack
1/5
GoogleRating only, no written review.
Dear Chelsea Zhou, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleA really friendly, fast and professional service - Acorn were a pleasure to deal with on our purchase.
5/5
GoogleJack R was very helpful throughout our move. Even helped us measure up for our sofa! Thanks very much.
5/5
GoogleGreat service, Ross has gone above and beyond to make the transaction happen. Would recommend!
5/5
GoogleSwift responses, good chasing and honest communication. Very good service and would use again!
5/5
GoogleVery good experience with Acorn, very helpful, always keeu us update.
1/5
YellVery Poor Service
very poor service at all levels at each stage
5/5
GoogleRating only, no written review.
Dear Maulana Mubarok, Thank you for taking the time to review your recent experience with our Acorn Lewisham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
3/5
GoogleGreat staff and service
1/5
GoogleRating only, no written review.
Dear Dean. We are sorry that you have felt the need to leave this review of our Lewisham office following completion of your sale. You haven't give any reasons for this rating and as we take such reviews seriously, would like to investigate further. Are you able to drop us an email at customerservices@acorngroup.co.uk with some more details please? Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Acorn's London office has 244 reviews across two platforms: 225 on Google, 19 on Yell.
Acorn London is rated 4.4 out of 5 across all 244 reviews, and 4.6 out of 5 on Google from 225 reviews.
Acorn London, 153 Lewisham High Street, London, SE13 6AA.
