Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleAcorn was the estate agency for the property we bought.
Our main contact (Adam) was very responsive, always answered our questions and spent a lot effort mediating between the seller, myself and our solicitors to ensure that the deal moves forward. When the mail was slow he even picked up the signed contract from our place himself and delivered it to the solicitor in person.
The reason for 4 stars instead of 5 is because when we did the viewing, we were told there were no major works planned. When we later put in an offer and received the management pack, our solicitor discovered that there were indeed major works announced. The major works were very early days (no estimate yet) and only announced two months before our viewing. It is also not guaranteed that they will go ahead. We also could have double checked again with them later on major works and asked for written confirmation. So some blame is on us, hence this was not a deal breaker. In the end, the seller agreed to a reduced asking price, which Adam greatly helped facilitate.
So overall very happy with Acorn, but some more transparency at the start about any knowledge of major works would have been much appreciated.PositiveResponsiveness
Paavo · 27 August 2021
Agent replied · 26 August 2024
Thank you Paavo for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Adam and the team and and appreciate your constructive feedback. Unfortunately, unless we are told by the sellers, it is often difficult to know what is forthcoming in terms of works for a property particularly when it has not been finalised. Thanks again. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleMy experience with Acorn agency is very positive and satisfactory. I bought from them my first property and it was the only agency in the area which could really provide a very thorough service, starting from the high quality of their website and properties listed till the support received till the very end of the process.
Adam in particular did a great job in coordinating all the parties involved and making sure the everyone was updated on the next steps and acted efficiently.
Godefroy also was really helpful, showing me around to see all the properties available and to listen to my needs in order to find the perfect place for me!
Absolutely recommended! I will definitely go back to them if i need it in the future.PositiveResponsiveness, Quality, Professionalism, Value
Andrea · 27 August 2021
Agent replied · 26 August 2024
Thank you Andrea for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had a really good experience buying a property using this agency. Godefroy and Adam were both very helpful and responsive. They made the. Purchase process run smoothly.PositiveResponsiveness, Quality, Professionalism, Value
Thurza · 27 August 2021
Agent replied · 26 August 2024
Thank you Thurza for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have just finished my purchase of a residential flat in London for the first time through Acorn Kennington. Dennis Omofe was always quick to respond and patient with all my requests. I would highly recommend him.
MIZZY · 28 August 2019
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dennis. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSophie was always helpful and supportive, replied quickly, organising viewings within hours, showed up on time and actively presented new listingsPositiveResponsiveness, Professionalism
Rafael · 27 August 2022
Agent replied · 26 August 2024
Thank you Rafael for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our Sophie met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had a very positive experience with Adam & Sophie from Acorn who kept me informed through every step. Adam has such a good knowledge of my area which I knew would be useful to anyone considering buying my house. All the team were courteous, professional and helpful through the whole process. Would thoroughly recommend Acorn Estate Agents.
KD · 27 August 2023
Agent replied · 26 August 2024
Thank you KD for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Sophie. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSophie and Adam were really helpful in getting my purchase of a flat over the line. Really responsive and helpful throughout!
Mark · 27 August 2022
Agent replied · 26 August 2024
Thank you Mark for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and Adam. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHatice and Damian were excellent. They came prepared with a pack to the viewing and were so helpful throughout the rest of the process. Highly recommend them and Acorn.
Josh · 28 May 2024
★★★★★ 5/5
GoogleDamian was incredibly helpful and accommodating of my many requests during the process of renting our house. Even some of my more unorthodox questions he was always happy to ask the landlord and got back to me at record speed (sometimes in literally minutes!)
Very much looking forward to having Acorn as our estate agents, after some previously terrible experiences I can't imagine starting off any better!
Julian · 28 August 2019
★★★★★ 4/5
GoogleA friendly, professional and attentive agency that have been helpful through the process from viewings through to tenancy. Damian took us on our first viewing of the property where we currently live and he was great. We were given plenty of time and information at the property.
However, something that Acorn should improve is the communication process with the landlord, as it sometimes takes several days to get a written answer and the management agents are hardly ever available on the phone.
Victor · 27 August 2020
Agent replied · 26 August 2024
Thank you Victor for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team at Kennington and will certainly feedback your comments to our Property Management department. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleGreat personable service, really great working with Damian & his team!
Maisie · 24 August 2025
Agent replied · 23 September 2025
Thanks for the great feedback! We're glad you had a good experience with Damian and the team, really appreciate you taking the time to share it. … More
★★★★★ 5/5
GoogleDennis was very friendly, professional and very helpful. I completed my first every property purchase from viewing to getting the keys in just 3 months. Quite happy with the whole process.
Bin · 27 August 2020
Agent replied · 26 August 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Dennis. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleReally thankful to Godefroy at Acorn Kennington for his help in my property search. As a first time buyer starting the process was quite daunting, but he took time to help me get a feel for value, narrow down on my own requirements, and get to know a lot more about the area and key factors to look out for. This gave me so much more confidence in my choices. Thank you!PositiveResponsiveness, Quality, Professionalism
Helen · 27 August 2021
Agent replied · 26 August 2024
Thank you Helen for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAdam was very helpful and went the extra mile to help us complete our sale.
Iain · 12 January 2023
Agent replied · 11 January 2025
Thank you Iain for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleIt can be a hard decision choosing which agent to market your property with, but I can definitely say I made the right choice going with Acorn. I was 100% satisfied with the service they offered, and felt well supported through the whole process. Adam the manager is fantastic, but what is great about the kennington office is that the whole team are in fact excellent; friendly, knowledgeable and helpful! I would not hesitate to recommend using Acorn.
Ee · 27 August 2020
Agent replied · 26 August 2024
Thank you Ee for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe have dealt with Acorn Kennington in the past for a property purchase and again most recently for our sale. From start to finish the entire experience has been professional and pleasant. In particular the transparent, pro active and honest approach cultivated by Steven Morton, Branch Manager and his team gave us the reassurance that we were in good hands. We have no hesitation in recommending them.
Fred · 28 August 2017
★★★★★ 5/5
GoogleI have recently sold my flat through Acorn, Kennington and had a great experience from start to finish. They were realistic with the price and subsequently I received an offer within 48 hours of my flat going onto the market. Throughout the whole transaction they were professional, responsive and nothing was too much trouble. They even took time out during their busy Saturday to let someone into my flat to remove furniture as I couldn't get their myself. I work in Estate Agency for a large corporate agency and I can highly recommend Acorn. Thanks again Steven, Micheal and Cheryl!
Jennie · 28 August 2019
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Kennington team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAdam and Sophie have done a fantastic job of selling my flat. They managed to get offers in the first weekend and have been excellent during the period leading up to exchange. Adam's experience has shone through and made the process super efficient. A refreshing experience following a total flop from one of the neighbouring estate agents. I would have no hesitation recommending Acorn.PositiveQuality, Professionalism
Henry · 27 August 2022
Agent replied · 26 August 2024
Thank you Henry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and Adam. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleDamian was an absolute standout during my experience with your agency. His professionalism and positive attitude made the whole process a lot smoother than I thought.
Haarika · 28 April 2024
★★★★★ 5/5
GoogleSteve was a very personable, helpful and knowledgeable agent. He made every step of the process easier through good communication and a willingness to go a step beyond what is expected. I was thoroughly impressed. At the end of our house purchase Steve really helped in pushing through the final pieces of paperwork with the solicitors. I can't emphasise enough how helpful he was.
Benedict · 28 August 2017
★★★★★ 5/5
GoogleI have had a good experience with Acor agency moving in my new flat. Thanks to Damian who has been always available to help and supportive.
Marta · 27 August 2020
Agent replied · 26 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI dealt directly with Bruno and he was fantastic! Professional, helpful, patient and understanding. I cannot fault him. When a property didn’t match my criteria, he coached me through other properties available. His personable approach helped to put me and my husband’s questions at ease. Would definitely go to him again.
Sabreana · 27 August 2023
Agent replied · 26 August 2024
Thank you Sabreana for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Bruno and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat team!! Helped us move to London for the first time. Damian was great!!!
Shuaib · 27 August 2022
Agent replied · 26 August 2024
Thank you Shuaib for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Danian and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHi all the sales agent in Acorn are very nice and professional towards their work, I viewed some properties through them, they are very helpful and provide all information while viewing the property,
Most of the time Sophie Fowler help me to view the properties, she is very nice helping and polite, I recommend to deal with Sophie for purchase any property.
Masroor · 27 August 2022
Agent replied · 26 August 2024
Thank you Masroor for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Sophie and her colleagues and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.