Trusted Agent profile

Acorn reviews

★★★★★ Excellent

233 reviews across 1 platform

325 Kennington Road, London SE11 4QE

Acorn's London office at 325 Kennington Road is rated 4.9 out of 5 across 233 reviews on 1 platform, including 233 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

233

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Acorn. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had a good experience with Acorn. Damian was very professional yet friendly..He is very organised and always available when we need him. Highly recommended.

Faye · 27 August 2020

Agent replied · 26 August 2024

Thank you Faye for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam Gould, the Senior Manager at The Acorn Group, Kennington, has been extremely helpful in getting the sale of a property through. His services have been sterling, proactive in following up any delays and keep the seller posted when there was no progress. We were very grateful to have him as our agent as his services and support were endless.

Christopher · 27 August 2022

Agent replied · 26 August 2024

Thank you Christopher for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

It’s been a tricky time over the last year and a half, however Godfrey and Adam seem to have gone over and above to aid in the selling of my flat. Nothing was too much trouble. Adam particularly overseeing the sale was so helpful, informative and responding to every issue that arose promptly and effectively. A great team I’m very pleased I chose them.PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 27 August 2021

Agent replied · 26 August 2024

Thank you Hannah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godfrey and Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I bought a home that was marketed by Acorn Kennington this summer and after having a couple places fall through earlier in the year and experiencing other estate agents that were either by turns pushy or unreachable, my experience with Adam and his colleagues as Acorn was a refreshing experience, they charted just the right course between attentive but never pressured.PositiveResponsiveness, Professionalism

Adam · 12 January 2022

Agent replied · 11 January 2025

Thank you Adam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very happy with Acorn, Adam and Dennis were friendly and professional, the purchase of our flat went very smoothly!

Gus · 27 August 2020

Agent replied · 26 August 2024

Thank you Gus for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Adam handled the sale of our flat - he was very hard-working, gave great advice and he found a buyer quickly. Adam involved himself with all the ins and outs with the local authority and was by our side throughout. I'd recommend Acorn. Also, when our sale fell through (no fault of Acorn) the lettings department found us tenants very quickly and were very professional.PositiveResponsiveness, Quality, Professionalism

Caz · 27 August 2020

Agent replied · 26 August 2024

Thank you Caz for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have had some pretty bad experiences with agents in London. Acorn were by far the most professional, helpful and most human agents I have ever dealt with. They were attentive, kind and speedy. When things got rough they put in extra time and care to rectify the situation. Many thanks :)

Margo · 24 October 2022

Agent replied · 23 October 2024

Thank you Margo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have had some pretty bad experiences with agents in London. Acorn were by far the most professional, helpful and most human agents I have ever dealt with. They were attentive, kind and speedy. When things got rough they put in extra time and care to rectify the situation. Many thanks :)

Margo · 27 August 2022

Agent replied · 26 August 2024

Thank you Margo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very proactive and helpful. Worked very hard on my behalf to make sure our increasingly complicated chain exchanged on time. Highly recommended.

Cliff · 5 August 2024

Agent replied · 23 October 2024

Thanks for the kind words, Cliff! We're thrilled to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your recommendation. Looking forward to continuing to support you in the future!

5/5

Google

The team were really helpful particularly after the offer was accepted. They helped push the sale through to exchange, which because of my rather lacking solicitor, I don't think would have gone through without acorn being so brilliant. They were reliable, persistent and proactive. I'd highly recommend.PositiveResponsiveness, Quality, Professionalism

Laura · 27 August 2022

Agent replied · 26 August 2024

Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Kennington team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I have recently purchased a flat through Acorn Kennington and would use them again. Everyone in the branch was very friendly, helpful and responsive to the queries. Steven and the team always kept me updated on the process and patiently answered my questions, as I was buying my first property.

Hania · 28 August 2017

5/5

Google

Acorn is very professional and secure. Damian was very helpful and super nice.

Sara · 13 January 2020

Agent replied · 11 January 2025

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn were professional at all times and provided great advice and support throughout the sale. They were able to succeed in securing a buyer in less than 1 month where my previous 2 estate agents had not in over 1.5 years. I will be looking to see if I can use their competitive service for my next flat sale.

Matthew · 27 August 2020

Agent replied · 26 August 2024

Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

As a first time buyer I would highly recommend Acorn estate agents, especially their agent Godefroy Herissay who was extremely helpful throughout the whole process

Kashif · 28 April 2024

Agent replied · 26 August 2024

Hi Kashif, thank you for taking the time to share your positive experience with Acorn estate agents and our agent Godefroy Herissay. We are thrilled to hear that you had a great first-time buying experience with us. If you ever need assistance in the future, feel free to reach out.

5/5

Google

Having Jack and Bruno deal with our property purchase was great - very on it and willing to discuss anything when we needed to.

Kiara · 29 July 2025

5/5

Google

Adam and Sophie are great estate agents - not only do they know how to sell a property, but they also know how to get a transaction over the line and to completion. Super impressed.

Keith · 27 August 2023

Agent replied · 26 August 2024

Thank you Keith for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Sophie. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Haven’t found a place that we can call home yet but so far we are really grateful to Sophie who has been extremely patient and professional by suggesting and showing us the best options always matching our expectations. Hopefully we will get there soon! Many thanks 🙏🏻PositiveResponsiveness, Quality, Professionalism, Value

Kumasan · 12 January 2022

Agent replied · 11 January 2025

Thank you simone for taking the time to provide us with a review of your experience. I am really pleased that the service you have received so far from Sophie has met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Purchased a property advertised by Acorn Kennington - team were great. Easy viewing and offer process and felt managed as a buyer through the process! Will be using them for my next purchase/sale!

Ross · 27 August 2023

Agent replied · 26 August 2024

Thank you Ross for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had a very positive experience with Sophie from Acorn, who introduced me to and showed me around several properties. I really appreciated her down to earth manner, she listened to what I was looking for and was efficient and helpful, without overwhelming me.

Polly · 27 August 2022

Agent replied · 26 August 2024

Thank you Polly for leaving us a 5* review. We are really happy that you were pleased with the service you received from Sophie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We have recently rented via Acorn with Damian and Hatice. They were both prompt, professional and very friendly. Would recommend!

Sarah · 28 May 2024

Agent replied · 26 August 2024

Hi Sarah! Thank you for taking the time to leave us such a positive review about your experience renting with Acorn and working with Damian and Hatice. We're thrilled to hear that they were able to provide you with excellent service. We appreciate your recommendation!

5/5

Google

Great team at the Kennington office. Were helpful throughout the process and kept us updated at every stage of the sale. Highly recommended!

Martin · 29 March 2024

Agent replied · 26 August 2024

Thank you, Martin, for sharing your positive experience with our Kennington office team! We are delighted to hear that they provided you with helpful and consistent service during the sale process. Your recommendation means a lot to us. We look forward to assisting you again in the future!

4/5

Google

Acorn's really stand out in the post-offer stage, they have worked tirelessly to get our chain through to completion through some tricky times. Adam in particular has been excellent at pushing everything through so we can be in before Christmas. Thank you!PositiveResponsiveness, Professionalism

Laura · 27 August 2022

Agent replied · 26 August 2024

Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Taylor was very helpful in making the process of renting out our property smooth. He was readily available to respond to queries and iron out any issues when it was brought up. We have found staff at the agency to be helpful and prompt.

Surya · 28 August 2017

5/5

Google

we bought a flat adam and geoffrey were marketing. they suggested we look at it and it was love at first sight. They were helpful throughout the process , speeding things up when they had stalled . we recommend themPositiveResponsiveness, Quality, Professionalism

Miriam · 27 August 2022

Agent replied · 26 August 2024

Thank you miriam for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn

How many reviews does Acorn have?

Acorn's London office has 233 reviews across 1 platform: 233 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Acorn's rating?

Acorn is rated 4.9 out of 5 across all 233 reviews, and 4.9 out of 5 on Google from 233 reviews, checked 9 October 2026.

Has Acorn won any awards?

Yes. In The Trusted Agent 2026 awards: Acorn, London won Trusted Agent.

Where is Acorn's London office?

Acorn, 325 Kennington Road, London SE11 4QE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.