Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a good experience with Acorn.
Damian was very professional yet friendly..He is very organised and always available when we need him.
Highly recommended.
Faye · 27 August 2020
Agent replied · 26 August 2024
Thank you Faye for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAdam Gould, the Senior Manager at The Acorn Group, Kennington, has been extremely helpful in getting the sale of a property through. His services have been sterling, proactive in following up any delays and keep the seller posted when there was no progress.
We were very grateful to have him as our agent as his services and support were endless.
Christopher · 27 August 2022
Agent replied · 26 August 2024
Thank you Christopher for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleIt’s been a tricky time over the last year and a half, however Godfrey and Adam seem to have gone over and above to aid in the selling of my flat. Nothing was too much trouble. Adam particularly overseeing the sale was so helpful, informative and responding to every issue that arose promptly and effectively.
A great team I’m very pleased I chose them.PositiveResponsiveness, Quality, Professionalism, Value
Hannah · 27 August 2021
Agent replied · 26 August 2024
Thank you Hannah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Godfrey and Adam and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI bought a home that was marketed by Acorn Kennington this summer and after having a couple places fall through earlier in the year and experiencing other estate agents that were either by turns pushy or unreachable, my experience with Adam and his colleagues as Acorn was a refreshing experience, they charted just the right course between attentive but never pressured.PositiveResponsiveness, Professionalism
Adam · 12 January 2022
Agent replied · 11 January 2025
Thank you Adam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and his team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery happy with Acorn, Adam and Dennis were friendly and professional, the purchase of our flat went very smoothly!
Gus · 27 August 2020
Agent replied · 26 August 2024
Thank you Gus for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAdam handled the sale of our flat - he was very hard-working, gave great advice and he found a buyer quickly. Adam involved himself with all the ins and outs with the local authority and was by our side throughout. I'd recommend Acorn. Also, when our sale fell through (no fault of Acorn) the lettings department found us tenants very quickly and were very professional.PositiveResponsiveness, Quality, Professionalism
Caz · 27 August 2020
Agent replied · 26 August 2024
Thank you Caz for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have had some pretty bad experiences with agents in London. Acorn were by far the most professional, helpful and most human agents I have ever dealt with. They were attentive, kind and speedy. When things got rough they put in extra time and care to rectify the situation. Many thanks :)
Margo · 24 October 2022
Agent replied · 23 October 2024
Thank you Margo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have had some pretty bad experiences with agents in London. Acorn were by far the most professional, helpful and most human agents I have ever dealt with. They were attentive, kind and speedy. When things got rough they put in extra time and care to rectify the situation. Many thanks :)
Margo · 27 August 2022
Agent replied · 26 August 2024
Thank you Margo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from our Kennington team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery proactive and helpful. Worked very hard on my behalf to make sure our increasingly complicated chain exchanged on time. Highly recommended.
Cliff · 5 August 2024
Agent replied · 23 October 2024
Thanks for the kind words, Cliff! We're thrilled to hear that our team was able to assist you effectively. Your satisfaction is our priority, and we appreciate your recommendation. Looking forward to continuing to support you in the future!
★★★★★ 5/5
GoogleThe team were really helpful particularly after the offer was accepted. They helped push the sale through to exchange, which because of my rather lacking solicitor, I don't think would have gone through without acorn being so brilliant. They were reliable, persistent and proactive. I'd highly recommend.PositiveResponsiveness, Quality, Professionalism
Laura · 27 August 2022
Agent replied · 26 August 2024
Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Kennington team and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have recently purchased a flat through Acorn Kennington and would use them again. Everyone in the branch was very friendly, helpful and responsive to the queries. Steven and the team always kept me updated on the process and patiently answered my questions, as I was buying my first property.
Hania · 28 August 2017
★★★★★ 5/5
GoogleAcorn is very professional and secure. Damian was very helpful and super nice.
Sara · 13 January 2020
Agent replied · 11 January 2025
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Damian. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn were professional at all times and provided great advice and support throughout the sale. They were able to succeed in securing a buyer in less than 1 month where my previous 2 estate agents had not in over 1.5 years. I will be looking to see if I can use their competitive service for my next flat sale.
Matthew · 27 August 2020
Agent replied · 26 August 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAs a first time buyer I would highly recommend Acorn estate agents, especially their agent Godefroy Herissay who was extremely helpful throughout the whole process
Kashif · 28 April 2024
Agent replied · 26 August 2024
Hi Kashif, thank you for taking the time to share your positive experience with Acorn estate agents and our agent Godefroy Herissay. We are thrilled to hear that you had a great first-time buying experience with us. If you ever need assistance in the future, feel free to reach out.
★★★★★ 5/5
GoogleHaving Jack and Bruno deal with our property purchase was great - very on it and willing to discuss anything when we needed to.
Kiara · 29 July 2025
★★★★★ 5/5
GoogleAdam and Sophie are great estate agents - not only do they know how to sell a property, but they also know how to get a transaction over the line and to completion. Super impressed.
Keith · 27 August 2023
Agent replied · 26 August 2024
Thank you Keith for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and Sophie. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHaven’t found a place that we can call home yet but so far we are really grateful to Sophie who has been extremely patient and professional by suggesting and showing us the best options always matching our expectations. Hopefully we will get there soon! Many thanks 🙏🏻PositiveResponsiveness, Quality, Professionalism, Value
Kumasan · 12 January 2022
Agent replied · 11 January 2025
Thank you simone for taking the time to provide us with a review of your experience. I am really pleased that the service you have received so far from Sophie has met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GooglePurchased a property advertised by Acorn Kennington - team were great. Easy viewing and offer process and felt managed as a buyer through the process! Will be using them for my next purchase/sale!
Ross · 27 August 2023
Agent replied · 26 August 2024
Thank you Ross for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had a very positive experience with Sophie from Acorn, who introduced me to and showed me around several properties. I really appreciated her down to earth manner, she listened to what I was looking for and was efficient and helpful, without overwhelming me.
Polly · 27 August 2022
Agent replied · 26 August 2024
Thank you Polly for leaving us a 5* review. We are really happy that you were pleased with the service you received from Sophie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe have recently rented via Acorn with Damian and Hatice. They were both prompt, professional and very friendly. Would recommend!
Sarah · 28 May 2024
Agent replied · 26 August 2024
Hi Sarah! Thank you for taking the time to leave us such a positive review about your experience renting with Acorn and working with Damian and Hatice. We're thrilled to hear that they were able to provide you with excellent service. We appreciate your recommendation!
★★★★★ 5/5
GoogleGreat team at the Kennington office. Were helpful throughout the process and kept us updated at every stage of the sale. Highly recommended!
Martin · 29 March 2024
Agent replied · 26 August 2024
Thank you, Martin, for sharing your positive experience with our Kennington office team! We are delighted to hear that they provided you with helpful and consistent service during the sale process. Your recommendation means a lot to us. We look forward to assisting you again in the future!
★★★★★ 4/5
GoogleAcorn's really stand out in the post-offer stage, they have worked tirelessly to get our chain through to completion through some tricky times. Adam in particular has been excellent at pushing everything through so we can be in before Christmas. Thank you!PositiveResponsiveness, Professionalism
Laura · 27 August 2022
Agent replied · 26 August 2024
Thank you Laura for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and his colleagues. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleTaylor was very helpful in making the process of renting out our property smooth. He was readily available to respond to queries and iron out any issues when it was brought up. We have found staff at the agency to be helpful and prompt.
Surya · 28 August 2017
★★★★★ 5/5
Googlewe bought a flat adam and geoffrey were marketing. they suggested we look at it and it was love at first sight. They were helpful throughout the process , speeding things up when they had stalled . we recommend themPositiveResponsiveness, Quality, Professionalism
Miriam · 27 August 2022
Agent replied · 26 August 2024
Thank you miriam for leaving us a 5* review. We are really happy that you were pleased with the service you received from Adam and Godefroy and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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