Trusted Agent profile · London - Shoreditch · Greater London
Verified
★★★★★
373 reviews across 3 platforms
6-8 Great Eastern Street, London - Shoreditch, Greater London, EC2A 3NT
Part of Keatons, see every office.
Keatons's office in London - Shoreditch, Greater London, at 6-8 Great Eastern Street, is rated 4.7 out of 5 across 373 reviews on three platforms, including 332 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
332
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
5
Reviews on The Trusted Agent
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was very impressed with the overall sales team from start to finish. The price that I was able to obtain exceeded my expectations, the presentation of all the ...Read the review from sellers
Kate Bentley, the Lettings Manager is a true professional and goes out of her way to help. I fully recommend.Read all 2 from landlords
Thank you to Kate and her team for finding such a lovely flat for us to rent.. You girls were excellent and my boyfriend and I are delighted we were able to ...Read the review from tenants
In 1998, Keatons opened its first office in Bow, East London. Since then the company has grown and today has a network of offices across East and North West London. At Keatons, we value the importance of great customer service and will do whatever we can to exceed our clients’ expectations. Our agents are hardworking, driven and know our local areas extremely well. With state-of-the-art marketing and longer opening hours, Keatons is a forward-thinking company that is always looking to progress.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London - Shoreditch office, from every platform, shown as written. First names only.
1/5
GoogleJust moved into my new flat and found rodent droppings in one of the kitchen cupboards, not a great start.
Hi George, I am sorry to hear this, please email headoffice@keatons.com and we can look into this for you. Kind regards, Keatons
5/5
GoogleI have been a customer for 10 years. Tamanna Malik in my latest interaction was 1st class an absolute pleasure to deal with, very efficient and managed the process 100% herself without my involvement only checking back with me for approvals. I am severely impressed with the service.
Thank you Matthew, that's great to hear.
5/5
GoogleUsed Keatons to rent a house with some friends through Ben Fidler. Ben responded super quickly to all our messages and concerns and constantly gave us updates as to the progress with our application process - unlike other letting agencies which often left us in the dark.PositiveResponsiveness, Professionalism
That's fantastic to hear, thank you Sam.
5/5
GoogleNick and his team were very professional and easy to work with throughout. Highly recommend.
Thank you so much Jonathan. Best of luck from Nick and all the team.
5/5
GoogleKeatons were exceptional! They really helped push our sale through on a very demanding timeline. We would wholeheartedly recommend them to anyone selling a house, especially in these trying times.
That's fantastic to hear, thank you Alana.
5/5
GoogleJust purchased a 4 bed HMO in Shoreditch, which went through so smoothly. I'd like to mention how good the communication was from Henry Chisholm from the start to the end of the process, always updating me. Highly recommend to anyone looking to buy in the area!
That's fantastic to hear, thank you for your review Matt.
5/5
GoogleOJ and Jon helped us massively throughout the process of buying our first home. Very accommodating with all our wishes. Would recommend.
That's great to hear, thank you Nicky.
5/5
GoogleNick and his team were very professional and easy to work with throughout. Highly recommend.
Thank you so much Jonathan. Best of luck from Nick and all the team.
5/5
GoogleThank you very much to all the team, specially to Martha. Professional and highly recommended.
Thank you for your kind review Kristina.
5/5
GoogleThis is just to thank Christopher Whitfield for his help and advice. A top agent!
Thank you very much for your feedback Pablo.
5/5
FacebookI saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to loseYou can contact her viaEmail: elizabethbays70@gmail.comWhatsApp: +1(209)896-9431Facebook: Elizabeth Bays
5/5
GoogleSold our flat quickly, with great support from OJ and Patricia at the Shoreditch branch. Would recommend.
Thank you Harry, that's great to hear.
5/5
GoogleI have been dealing with Jas from Keatons and he has helped us to secure a property within a couple of days and arranged two separate visits to see the flat within the space of a week which was great. Thank you for your help!
That's great to hear, thank you for your review Jasmin.
5/5
GoogleThank You very much Keatons We can fully recommend this agency staff is really friendly and professional, we didn't had a lot of time to find a new flat but thanks to Dean we now enjoy our new place in London. Thank You once again
5/5
GoogleThe service I have received from Keatons has been amazing. The staff are so professional and quick to answer any queries/ issues with the flat. Tamanna especially has been so professional and I would highly recommend other people to rent through Keatons.
Thank you Cammy, that's fantastic to hear.
5/5
GoogleThank You very much Keatons We can fully recommend this agency staff is really friendly and professional, we didn't had a lot of time to find a new flat but thanks to Dean we now enjoy our new place in London. Thank You once again
5/5
GoogleI had a great experience working with Marissa from Keatons Shoreditch. She replies promptly every time I have a question and when we went visit the flat she had all the information I was looking for about the property. I recommend!
Thank you for your kind review Anna.
5/5
GoogleI had a great experience working with Marissa from Keatons Shoreditch. She replies promptly every time I have a question and when we went visit the flat she had all the information I was looking for about the property. I recommend!
Thank you for your kind review Anna.
5/5
GoogleGreat communication and professionalism from Hugo, thanks for your help
That's great to hear, thank you Blaze.
5/5
GoogleGreat experience with Keatons for purchasing my first home. OJ was very helpful getting everything sorted, answered my emails and calls promptly and always very professional. Highly recommended.
That's fantastic to hear, thank you Avi.
5/5
GoogleThanks a lot to OJ, Henry and the Keatons team! Looking forward to working together again.
Thank you for your kind review Katie and Gyan.
5/5
GoogleVery satisfied with the experience, especially with the salesperson Marta Velasco who was transparent with the information.
That's great to hear, thank you Ainoha.
5/5
GoogleMatthieu Grimaldi, Marissa Landy and Natalie Craddock have been outstanding during the entire process ! I really enjoyed dealing with them they were friendly and reliable. Simply the best service I've received in London so far !
Thank you for your review Reda, that's fantastic to hear.
5/5
GoogleI had a great experience with Keatons Shoreditch! More specifically, Matthieu helped me view several flats and was unwaveringly kind and patient. We just secured our dream flat and have him to thank!
Thank you for your kind review Ethan, that's great to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Keatons, London - Shoreditch won Trusted Agent; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London won Gold.
