Anthony Pepe and Co London - Palmers Green reviews

★★★★★ 5/5

Google

If you are looking for hands down the best estate agency in North London then look no further than Anthony Pepe. They are quite simply a class above any other agent. Their attention to detail is without equal as is their client care. Need help with property, save time searching just speak to AP.

Chris · 13 April 2025

★★★★★ 5/5

Google

We used their services a few years ago and we were so impressed with them we had no hesitation in using them again this year. Kris White is a great genuine guy and his knowledge of the local market is incredible. His valuation was spot on and we had a buyer in under two weeks. The Team were all fantastic and always made sure any messages were passed on and my calls were returned promptly. In the years since we last used them Kris had introduced a Sales coordinator Samantha whose responsibility it was to keep the communication between the two parties and their solicitors running smoothly. She did a sterling job. Things stalled when we were close to being in a position to start discussing exchange. It felt like the buyers were getting cold feet. Samantha was able to get to the bottom of it, that it was our buyer’s solicitor that was causing the delay, sitting on things for weeks. The buyers were equally frustrated, and Samantha arranged for us to directly answer the buyers outstanding questions which they had raised with him quite some time ago. In conclusion we are very happy clients and highly recommend them.

Paul · 13 December 2022

★★★★★ 5/5

Google

My flat had been on with another agent for 2 months or more with no success. I then made contact with Loui Panayiotou from Anthony Pepe & my flat was rented 2 weeks later with excellent tenants! And their letting fees are very reasonable too! Much cheaper than I was paying previously! I found Loui and the entire team from Anthony Pepe to be extremely efficient, knowledgeable, supportive, kind, patient & caring. The last three qualities I have mentioned are very rare to find with any estate agent! Loui was always contactable & managed the whole process very smoothly! He is very experienced in the areas he covers and knew exactly what to do to rent my flat. He listened to my requirements and took them on board too. Their admin team are uber efficient, clear & transparent & all the paperwork is easy to understand! I will never go back to my old agent & Anthony Pepe will always be my letting agent going forward! 👍👏👍

Justine · 6 December 2022

★★★★★ 5/5

Google

I have been a client of Anthony Pepe for 8 years now, Michael and his team are always professional, clear, concise with their communication and always maintain a very high level of service.

Marianna · 21 January 2024

★★★★★ 1/5

Google

Initially, Anthony Pepe came round for a valuation and said all the right things on how my property would be marketed and the steps they'd take to ensure we got the best price for our house. We agreed on a commission rate and we went on the market. Initially we were satisfied we had done the right thing. The open day had over 10 viewers and as a result we had two offers. We were painted a particular picture that one of the people making the offer was chain free, mortgage agreed, large deposit and a single parent. It turned out after several weeks that in fact I was involved in a chain, the mortgage wasn't approved and and the position of the potential buyer was nowhere near what had been explained to us, in fact in reality it was the complete opposite. We risked losing out on the property we had put an offer down on and had fallen in love with because of the negligence and dishonesty from Palmers Green branch. I raised my concerns on a number of occasions with various staff members, but this was ignored. We eventually found our own buyer, arranged the viewing outself and negotiated the sale. To cut a long story short, I raised my concerns with Anthony Pepe and all my points were completely disregarded by the area manager taking no responsibility for the poor service and handling of my transaction from start to finish. I should mention that Ari, once he took over my file, was very helpful and proactive. I don't want to mention the other people's names who dealt and spoke with me in a very unprofessional manner, but there was no way that Anthony Pepe earned the fee they charged and we definitely didn't get a service worthy of it. 1* and that's only because Ari was great thereafter, otherwise it would have been a very easy 0/5. My advice, don't go with the Palmers Green branch. **UPDATE** Shortly after posting this review and completing on our property purchase, I received an email from the director of AP requesting I remove this poor review. Again, no responsibility taken and no acknowledgement of the poor service and negligence made by AP. My response was unless AP were going to issue me with a refund, I kindly requested that they did not contact me again. It's safe to say it has been over 2 months since I last heard from them. My experience with AP in Palmers Green was absolutely dreadful. Please shop around

Christos · 13 November 2022

★★★★★ 5/5

Google

I wanted to express my sincere gratitude for the exceptional service your agency provided during our recent experience renting a property. The assistance and support we received were invaluable throughout the entire process. From the initial property search to the final signing of the lease, your team exhibited professionalism, efficiency, and a genuine commitment to ensuring our needs were met. The clear communication, attention to detail, and willingness to go the extra mile did not go unnoticed. We appreciate the seamless and stress-free experience your agency facilitated, making the transition into our new rental smooth and enjoyable. It's refreshing to work with a team that truly cares about their clients. Once again, thank you for your outstanding service ☺️

Faith · 24 January 2024

★★★★★ 5/5

Google

I wanted to express my sincere gratitude for the exceptional service your agency provided during our recent experience renting a property. The assistance and support we received were invaluable throughout the entire process. From the initial property search to the final signing of the lease, your team exhibited professionalism, efficiency, and a genuine commitment to ensuring our needs were met. The clear communication, attention to detail, and willingness to go the extra mile did not go unnoticed. We appreciate the seamless and stress-free experience your agency facilitated, making the transition into our new rental smooth and enjoyable. It's refreshing to work with a team that truly cares about their clients. Once again, thank you for your outstanding service ☺️

Federica · 21 January 2024

★★★★★ 5/5

Facebook

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Grace · 9 September 2022

★★★★★ 5/5

Facebook

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Steven · 15 August 2022

★★★★★ 5/5

Facebook

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Dje · 15 August 2022

★★★★★ 5/5

Google

I received outstanding assistance from this agency. The agent, Georgina, was incredibly friendly and helpful, going above and beyond to not only show us a property but also to share valuable insights and all the information we needed for renting. I’m very grateful to have found this agency to help my family on our journey to finding the perfect home.

Hidaaya · 1 December 2024

★★★★★ 5/5

Google

A big thank you to the Anthony Pepe team at Palmers Green - namely Maria Zorlakkis, Ari Theodorou and Kris White. As first time buyers - we were guided through the process by a team who genuinely cared about us buying the property and having a smooth, positive process in doing so. Easy to contact, reassuring throughout and providing great aftersales care, I feel very grateful to the team at Anthony Pepe and will no doubt be back to them in the future.

Louis · 16 July 2022

★★★★★ 5/5

Google

Mark is really a fantastic property consultant, very polite and knowledgeable. Thank you for providing a truly outstanding service! We are very happy to have met you! :)

Alexandra · 20 February 2024

★★★★★ 5/5

Google

We are a family-run business specialising in property rentals for a number of decades and we have been working with Anthony Pepe from the start. In all the time we have been working together, they have not once let us down. One of the things we like about them is that they always treat people with the same amount of respect, no matter the type of client. I know this because I have first-hand experience of the the way they treat our tenants and us as their clients. Their exemplary service has not changed over the years, in fact it has gone from strength to strength and we have enjoyed our time working together. Another great thing about Anthony Pepe is their willingness to answer any questions with impressive knowledge of the industry. An example of this is during my recent dealings with Michael Komodromos, Director of Lettings, who spent time advising me on market conditions and assisting me to devise a strategy for letting out my property successfully. Michael is a true asset to the business, who goes above and beyond to uphold the highest standards. I also felt valued to be consulted by an employee within the company who held such a high position even though we are just a small, family-run business. I see Anthony Pepe not only as an estate agent but almost as a business partner; guiding and assisting us every step of the way. Keep up the good work.

Theodoros · 4 July 2022

★★★★★ 5/5

Google

Highly professional and responsive to all my concerns in which at times can be very stressful. Without the support and patience from Reece who has been very attentive throughout, making it a journey so much better to face with. Ari has been very helpful and responsive , liaise with all parties involved hence speed up the whole process. Truly appreciated. I would definitely recommend any one to leave their properties in the good hand of a very well supportive Anthony Pepe at Palmers Green.PositiveResponsiveness, Professionalism

Yoke · 22 June 2022

★★★★★ 5/5

Google

We sold our property through Anthony Pepe, and Gavyn handled the transaction. He was always on top of things and even during the more stressful periods he was open, honest and able to find solutions that achieved a successful outcome. Thank …

Zak · 23 June 2025

★★★★★ 5/5

Google

Although We did not end up purchasing through Antony Pepe (the right house just didn’t come up) Aaron Gardner was fantastic. After viewing many properties over the last few months with various estate agents. Aaron was hands down the best, he was always knowledgeable and highly communicative. He would always call and follow up with us the next day and was working hard behind the scenes to try and get us the right property. Thank you again Aaron!

Max · 16 June 2022

★★★★★ 5/5

Google

Mark sold our house before even going onto the market!! No advertising or time wasters coming in and out of the property. One viewing before marketing details were ready and property sold. This was possible because Mark knew his buyers …

Drosia · 23 June 2025

★★★★★ 5/5

Google

We have been customers of Anthony Pepe for over four years now and have found the entire team polite, committed and professional. Our last dealings with Dimitri and Ari lasted over 13 months due to some unfortunate circumstances which slowed down the sale of our house. Dimitri was ever the professional during our journey and always available even after hours and on days off. Towards the end of a very stressful few months, Ari helped and once again we can not fault his work when Dimitri took a well deserved holiday. Never once during a complicated sale did the team lose faith in the property and in us. We thank them for their patience, tenacity and understanding. We have now sold two houses and bought one which is managed by Anthony Pepe. If it wasn't for their exemplary service, we would have looked elsewhere by now. We would like thank Kris, Maria, Ari and mostly Dimitri for making a difficult period of our lives easier to get through. Great professionals and excellent customer service. Thank you, Anthony Pepe.PositiveResponsiveness, Quality, Professionalism, Value

Sharon · 27 August 2021

★★★★★ 5/5

Google

I purchased a property through Anthony Pepe and found them to be excellent; so much so that I wished I had used them for the sale of my property. The agent who mainly dealt with me, Kris White, was very professional and really took the time to talk me through all aspects of the process; I found him to be professional, efficient and very helpful and I never once felt like I was just another customer. All of my enquiries/communication were responded to promptly. I would definitely recommend Anthony Pepe as an estate agents and would use them in future.PositiveResponsiveness, Quality, Professionalism

Sarah-Jayne · 27 August 2021

★★★★★ 5/5

Google

Maria and Kris at Anthony Pepe Estate Agents (Palmers green branch) worked really hard to sell my property. I am really grateful that they persevered with me until the end of the sale in what was somewhat of a difficult sale because of my circumstances. Excellent communication, very courteous and professional throughout. Their continued efforts, patience and persistence are much appreciated and they deserve every penny of the hard earned commission. I have already recommended them to friends and family and will continue to do so as they were also recommended to me. Thanks again to award winning estate agents Anthony Pepe.

My · 27 August 2021

★★★★★ 5/5

Google

Selling my property for the first time, I was overwhelmed and really didn’t know what to expect. Ceyda from Anthony Pepe in Palmers Green was an absolute godsend- she walked me through the entire process and made it as easy as possible. Not having much knowledge of property, Ceyda explained clearly all of the finer details ensuring that nothing was missed. I would 10/10 recommend Anthony Pepe and especially Ceyda!

Harriet · 13 December 2022

★★★★★ 1/5

Google

I do not recommend this estate agent. Worst customer service / onward communication between parties we have ever experienced in our lives and in the end we had to escalate our complaint to The Property Redress Scheme.

CHRIS · 29 June 2025

★★★★★ 5/5

Google

Very easy to deal with and very kind and understanding staff, thank you to Loui and Maria for all your help!

George · 29 February 2024