5/5
TrustpilotFriendly & personable
Friendly & personable. Did the job at hand
Agent replied · 23 August 2024
Thank you!
Trusted Agent profile · Llay
Anwyl Homes Llay reviews
★★★★★
1,079 reviews across 2 platforms
off Straight Mile Road, Llay, LL12 0NY
Anwyl Homes's office in Llay, at off Straight Mile Road, is rated 4.6 out of 5 across 1,079 reviews on two platforms, including 5 Google reviews rated 4.2.
Reviews
Every review we hold for the Llay office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotCustomer after care was awful
Customer after care was awful, never kept up to date, Alex from customer care seemed like he didn't care about our issues, spent a lot of money with this company, will not buy from them again
Agent replied · 12 June 2024
Hi Subage, We're really sorry to read your review, it is disappointing to hear how you feel. We can assure you that our Customer Service team do care very much and they will help resolve any issues that are covered by your 2 year Anwyl warranty or outside the NHBC standards. If you do have any problems that you would like help with don't hesitate to get in touch with the team at customer-care@anwyl.co.uk or by ringing 03300 244955.
5/5
TrustpilotWe've had a great experience so far
We've had a great experience so far. Shaun Hornby, Josh Hough and Joe at Priory Gardens have all been really helpful and responsive. Would highly recommend Anwyl Homes
5/5
TrustpilotExcellent visit
Lee attended today and fixed my reported snags. He also noticed my doors required attention and adjusted those. He was extremely helpful so a big thank you.
Agent replied · 12 June 2024
Hi Hiliary, thank you for taking the time to leave this review, Lee was made up!
5/5
TrustpilotPeter and Josh came today to paint my…
Peter and Josh came today to paint my ceilings. Very professional and great job done
Agent replied · 12 June 2024
Thanks Richard.
5/5
Trustpilot5* review for our technician Richard…
5* review for our technician Richard Nelson. He has been the most positive part of our anwyl experience so far helpful, friendly, great work and very tidy.
Agent replied · 12 June 2024
Hi Emily, thank you for your review about Richard, all our aftercare team work hard to complete a good job so it's good to receive this feedback.
5/5
TrustpilotFantastic service by Lee Ashworth who…
Fantastic service by Lee Ashworth who finally fixed our front door after 3 previous attempts by other technicians. A credit to the company.
Agent replied · 12 June 2024
Hi Michael, thank you for this review and really good to hear your door is now fixed!
5/5
TrustpilotRichard came around straight away and…
Richard came around straight away and sorted the door out fast and efficiently
Agent replied · 12 June 2024
Thanks Brandon!
5/5
TrustpilotGreat follow up work
Josh Hough has done an excellent job on our fence and laying loft insulation where it was missing. Thanks
Agent replied · 12 June 2024
Thanks Sharon!
5/5
TrustpilotPaul visited today and was really…
Paul visited today and was really great. Very professional and friendly
Agent replied · 12 June 2024
Thank you
5/5
TrustpilotRichard Nelson did a fantastic job at…
Richard Nelson did a fantastic job at ours today.
Agent replied · 12 June 2024
Thank you!
5/5
TrustpilotWinnington place
Extremely happy with our new home and the service recvied from both the sales office and site team, plus everyone else we've spoken to at Anwyl.
5/5
TrustpilotChris as always was…
Chris as always was professional,friendly, cleaned up after him self and did fab job - thank you
Agent replied · 12 June 2024
Thanks Gina!
5/5
TrustpilotSean and Paul brilliant
Sean and Paul brilliantVery good experience after moving in at Edenhurst Grange. Minor issues sorted very quickly and efficiently. Very happy with new home and would recommend.
Agent replied · 12 June 2024
Hi Joseph, thank you for your lovely review about our team at our Edenhurst Grange development. This team have been award winning on a number of occasions so it is great to see how happy their homeowners are too! Thank you.
1/5
TrustpilotThey are rude
They are rude, they don’t get back to you to fix what needs doing! It’s taken 2 years to do snagging lists from when we moved in! The customer care team are so rude! Don’t waste your money!
Agent replied · 12 June 2024
Hi HollyWe're really sorry to hear how you feel, however, we don't seem to have sold a house to anyone with your name. We have requested more information via Trust Pilot and look forward to hearing back.
5/5
TrustpilotGreat site Deva Green
Deva Green site team and sales I could not fault them very polite would definitely recommend buying one of these houses
Agent replied · 12 June 2024
Hi James, thank you for your review about our Deva Green team, we have passed this onto them and know how much they appreciate it, thank you!
5/5
TrustpilotA good job
A good job in levelling the ground first and then taking time in making sure the turf was laid correctly.
Agent replied · 12 June 2024
Hi David, thank you for this review about our landscapers, we always ask that our subcontractors work with care and attention at all times so it's great to read when they are getting it right!
5/5
TrustpilotGreat customer service.
My customer service technician was Lee ashworth. He explained to me what he needed to do and He was very professional, polite, and friendly.
Agent replied · 12 June 2024
Hi Elisabeth, thank you for your review about one of our Customer Service Technicians, it is appreciated, thank you.
5/5
TrustpilotGreat Staff, Great Developer
I am in the process of purchasing a property on the Handforth site, and the experience so far has been great. Alex, Sarah and Helen are all super helpful and have lots of experience so can answer any questions confidently. They always call back when requested and are easy to get in touch with, I would highly recommend them as a developer to work with.
5/5
TrustpilotCustomer Care visit.
Great work from Josh and Lee to correct a doorframe issue. Thanks very much to both for a great job !
Agent replied · 12 June 2024
Hi Simon, thank you for your review about Josh and Lee. All our technicians work hard to do a good job for our homeowners so it's great to read when they are getting it right!
5/5
TrustpilotRedoing bathroom walls
Josh Hough fixed our rough bathroom walls, sanded, filled and repainted to a better condition. Polite and friendly. Cleaned up and finished well.
Agent replied · 12 June 2024
Hi Ashleigh, thank you for your review about Josh, one of our Customer Service team, it's great to read what a good job he completed for you.
5/5
TrustpilotAnwyl Homes - Lee Ashworth
The customer services technician who attended to carry out a number of minor repairs was helpful and professional in his attention to detail.
Agent replied · 12 June 2024
Hi Julie, thank you for your review about Lee, it is appreciated, thank you
5/5
TrustpilotReally helpful and friendly
Really helpful and friendly! Fixed our front door to a good standard, can finally open and close it properly
Agent replied · 12 June 2024
Hi Anna, thank you for your review!
5/5
TrustpilotRichard Nelson did excellent job
Richard Nelson did excellent job. He was helpful and did extra work to get the job finished in 1 day.
Agent replied · 12 June 2024
Hi Tim, thank you for your lovely review about Richard, great to hear he got the work done in 1 day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Anwyl Homes Llay
How many reviews does Anwyl Homes Llay have?
Anwyl Homes's Llay office has 1,079 reviews across two platforms: 5 on Google, 1,074 on Trustpilot (across the whole business).
What is Anwyl Homes Llay's rating?
Anwyl Homes Llay is rated 4.6 out of 5 across all 1,079 reviews, and 4.2 out of 5 on Google from 5 reviews.
Where is Anwyl Homes's Llay office?
Anwyl Homes Llay, off Straight Mile Road, Llay, LL12 0NY.
