Trusted Agent profile · Llay
★★★★★
1,079 reviews across 2 platforms
off Straight Mile Road, Llay, LL12 0NY
Anwyl Homes's office in Llay, at off Straight Mile Road, is rated 4.6 out of 5 across 1,079 reviews on two platforms, including 5 Google reviews rated 4.2.
Every review we hold for the Llay office, from every platform, shown as written. First names only.
5/5
TrustpilotRepairs by Anwyl, 5*
Had work done today by Richard Nelson and Josh Hough, no mess! Punctual, polite and what they managed to get done today was an excellent job, massive thank you to them both
Hi Joanne, thank you for your lovely comments about the work completed by Richard and Josh. We have immediately passed your feedback onto them and we know how much they appreciate it - thank you!
5/5
TrustpilotPeter Giddins and Lee came to complete some cosmetic work following a bannister repair and did such a good job and were so polite. Also left no trace and cleaned up so helpfully
Peter Giddins and came to complete some cosmetic work after a bannister repair
Thanks Dorothy
5/5
TrustpilotLee Ashworth from the get go was…
Lee Ashworth from the get go was friendly and informative about the work he carried out, the new lock is perfect and my doors have stopped sticking. Thank you so much
Hi Amy, thank you for your review about one of our Customer service team, Lee, we know he really appreciates the feedback! Thanks!
5/5
TrustpilotGreat customer service
Today we had Chris round to fix some snags in our bathrooms. Lovely gentleman, friendly, happy to help, nothing was too much trouble. One of the only positive experiences I’ve had with Anwyl Homes.
Hi Siobhan, thank you for your great review about Chris, sorry to hear their might have been other things you weren't happy with, feel free to get in touch with our Customer Service team if you need any help with anything, either via our online webform or by calling 03300 244955.
5/5
TrustpilotGreat job Richard
Richard Nelson has just been to fix the lock on our front door. Brilliant job - very thorough, polite & professional.
Thanks Andrew, much appreciated!
5/5
TrustpilotGreat service
Was very flexible to work around timings, quickly fixed the issue with no problems and done a very good job.
Hi Hannah, thank you for this review!
5/5
TrustpilotChris Appleton came today to do some of…
Chris Appleton came today to do some of my snagging, he was extremely helpful, got on with everything with everything and generally a lovely guy.
5/5
TrustpilotLee Ashworth, integrated appliances and fire door mod
Lee arrived on time and got straight to work. His work was done quickly and cleanly, I’m extremely happy with the end result. Can not fault Lee at all if I tried.
Hi Jack, thank you for your review about one of our Customer Service Technicians, Lee, it's great for him to receive the feedback, thank you.
5/5
TrustpilotExcellent Technician
Josh Hough, the Customer Service Technician, did a great job at reporting and repairing the issues we had. He was very thorough and his work was to excellent standard.
Hi, thank you for this review about Josh, one of our Customer Service Technicians,
5/5
TrustpilotHas Chris Appleton attend to fix some…
Has Chris Appleton attend to fix some snags. Straight to the job. Good finish on the work. Nice chap too. Thanks
Thanks Oliver!
4/5
TrustpilotANWY cross fields
From start to finish I can’t fault, sales Debbie, the site managers Ian and Peter they have been absolutely fantastic doing all the snagging work
Hi William, thanks for this review, let us know what we need to do for that last star?? Thank you.
5/5
TrustpilotCustomer service technician visit
We had a visit from a Chris Appleton the customer service technician to fix and document some outstanding issues. He was excellent hopefully we get him back to close out some other snags.
Hi Stu, thanks again for your great review about Chris!
5/5
TrustpilotExcellent house builder
We have recently moved into an Anwyl home and cannot fault the sales and site team for the service they have provided!
Thanks Anna!
5/5
TrustpilotVery tidy!
Paul Higham came out to correct a floor creak at the top of the stairs. He did a great job resetting the joist hangers and refitting the carpet.
Hi Arlene, thank you for your review!
5/5
TrustpilotLee Ashworth has done a brilliant job…
Lee Ashworth has done a brilliant job fixing our landing floor. Thank you.
Hi Eva, Thank you for specifically rating our team member, Will, he will really appreciate your feedback, thank you!
5/5
TrustpilotPaul Higham and Richard - excellent customer service
Paul and Richard did a fantastic job, good workmanship, left no mess and offered advice on maintenance.
Thanks James
5/5
TrustpilotCustomer Service Technician
Josh Hough, a Customer Service Technician at Anwyl has just done an excellent job for me on my snagging list, across a couple of days. He's friendly, knowledgeable, professional and efficient.
Hi Kevin, thank you for taking the time to leave this review about Josh, one of our Customer Service technicians. The team really appreciate it when they receive positive feedback, thank you!
5/5
TrustpilotJosh re sealed the shower great job…
Josh re sealed the shower great job very professional.
Thanks Steven
5/5
TrustpilotPaul Higham and Chris called today to…
Paul Higham and Chris called today to complete some outstanding snags, they were very helpful and professional in their work and quality finishing.
Thank you!
5/5
TrustpilotRichard Nelson
Richard Nelson came to fix some cracked brickwork & I found him to be professional and friendly. He’s done a great job to rectify the issue.
Thank you!
5/5
TrustpilotRichard Nelson got on with the job and…
Richard Nelson got on with the job and did it well.
Thanks Jon
5/5
TrustpilotFantastic job by Richard over the past…
Fantastic job by Richard over the past few days, professional and thorough work
Thanks Mark!
5/5
TrustpilotLee Ashworth
Lee Ashworth Lee showed up in a timely manner and worked neat and tidy, checked I was happy with everything and was fast and efficient. Very happy with the service.
Hi Kat, thank you for your feedback about one of our Customer Service team, Lee. It's really great to hear how happy you are with his work.
5/5
TrustpilotJosh and Richard really went the extra…
Josh and Richard really went the extra mile and got our problems sorted way after their shift ended. Top work and always make the time to help where it is needed. Thanks again!
Thank you for your lovely review about our Customer Service Technicians, Josh & Richard. We have passed your comments on to them and it is much appreciated, thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
