Anwyl Homes Llay reviews

★★★★★ 5/5

Trustpilot

5* experience - thank you!

Can’t speak highly enough of my truly wonderful experience with Anwyl; buying a new home is really daunting, but The Fairways team (in particular: Tom, Helen, Sarah and Gaz) bent over backwards to make sure my new home was as perfect as possible.Very grateful for a smooth and attentive experience! Great customer service!

Mary · 24 August 2021

★★★★★ 5/5

Trustpilot

Lee Ashworth has attended our property…

Lee Ashworth has attended our property on a couple of occasions now, he is really helpful and knows exactly what is needed to get the job done.

Amy-mai · 19 February 2024

★★★★★ 5/5

Trustpilot

Happy with Chris' aftercare work

Chris Appleton came to our home to carry out some remedial work to our stairs. The work was of good quality and he was very professional, friendly, and accommodating around my work calls. Very happy.

Daniel · 15 August 2023

★★★★★ 4/5

Trustpilot

Lee ashworth the customer service…

Lee ashworth the customer service technician was very approachable and professional when he was doing some work at our home to investigate some mold. It would be great to have him back if we need any further support

Elin · 18 May 2023

★★★★★ 5/5

Trustpilot

5 stars for Josh Hough

5 stars for Josh Hough. He is very kind and very helpful

Wing · 6 November 2024

★★★★★ 4/5

Trustpilot

Locksmith

LEEASH the technician from Anwyl.He is a very professional locksmith. He replaced the lockmaster in a short time and I can open and close the door lock smoothly.

F · 22 January 2024

★★★★★ 5/5

Trustpilot

Josh the customer service technician…

Josh the customer service technician who attended my house to reseal my bath was very professional and did a great job! Thank you!

Ben · 1 May 2024

★★★★★ 5/5

Trustpilot

Our visit today was to correct two…

Our visit today was to correct two errors made with mastic around the bath and in the shower .Chris Appleton did a good job .Prompt, personable and proficient . Thanks

Sue · 6 December 2023

★★★★★ 5/5

Trustpilot

Great workman

Perfect, came in did the job perfectly and went, exactly what I needed, also very knowledgeable about other jobs that need looking at

James · 29 April 2024

★★★★★ 5/5

Trustpilot

Richard and Josh spot on!

Richard and Josh came to replace a kitchen cupboard door today. They were prompt, efficient and very respectful of my property. Very happy with their service.

Ms · 29 February 2024

★★★★★ 5/5

Trustpilot

Chris Appleton did an excellent job…

Chris Appleton did an excellent job putting right a problem reported to Anywyl when we moved in .It did look to me when we moved in finishing touches were rushed & were overlooked

Neil · 15 September 2023

★★★★★ 5/5

Trustpilot

Lee Reynolds

Lee Reynolds Brilliant experience went above and beyond and you could tell straight away he was experienced and just wanted to get a proper job done. My front and back doors are now perfect

Lee · 19 August 2023

★★★★★ 5/5

Trustpilot

Peter came as a cancellation last…

Peter came as a cancellation last minute. Clean, tidy and updated me on outstanding jobs. Great service

Charlie · 6 August 2024

★★★★★ 5/5

Trustpilot

Another thoroughly professional job by Lee.

Lee did a thoroughly professional job in giving the bannister a good sanding and varnishing, resulting in a smooth and eye catching finish. So different to how it had been left by contractors.

David · 6 September 2023

★★★★★ 5/5

Trustpilot

Lee Ashworth came back out to fix the…

Lee Ashworth came back out to fix the door lock he's done an amazing job and very friendly thanks again Lee

Ryan · 23 May 2024

★★★★★ 5/5

Trustpilot

Rich & Lee from the aftercare team!

Rich & Lee from the aftercare team did a great job at sorting out our ‘squeaky’ floorboards. They made sure the job was completed efficiently and explained what the problem was that caused the issue. Thanks!

Emily · 15 June 2023

★★★★★ 5/5

Trustpilot

Stratford, Alexandra gardens

We purchased a Stratford on Alexandra gardens the process from sales office at the beginning to now 7months on living in the house has been fantastic service from all. I highly recommend Anwyl and have referred a few friends and will carry on in doing so. Everybody's seems very friendly and helpful. 😊

Alana · 28 April 2021

★★★★★ 1/5

Trustpilot

Non existent customer service and after care.

From day one of moving into our house on the haygate fields development in February 2020 the customer service has been practically non existent they took months to respond to issues. When carrying out repairs to their shoddy workmanship they'd damage something else or make the matter worse each and every time they came round they were also extremely rude arrogant and poor at time keeping(Didn’t even show sometimes).Their customer service agent was totally flippant and uninterested in the list of work outstanding and came across as time wasting to get us beyond the warranty period.We’re now just out of the 2year warranty period with Anwyl and because I swore at one of their incompetent employees they have stated that I was threatening and they’ve told me they won’t return to correct a big list of issues that are still outstanding.I feel completely let down by this company and feel that they wiped their hand of us as soon as they received their payment.A word of advice look elsewhere don’t trust Anwyl.

James · 23 February 2022

★★★★★ 5/5

Trustpilot

Bath reseal

Came early and were pleasant and friendly did a good job

Mr · 28 October 2024

★★★★★ 4/5

Trustpilot

Happy in Maes y Rhedyn

So pleased with our new home. Apart from an upset about completion date, service has been great from Ken and Stephen on-site. Snags resolved reasonably quickly (apart from waiting for our garage door to be repainted!). Good quality fittings, appliances and finish.

Gareth · 5 November 2022

★★★★★ 5/5

Trustpilot

46 Chaucer Road

Good working attitude. Was very pleased with the service given.

Fungmei · 9 November 2024

★★★★★ 5/5

Trustpilot

Chris Appleton - repair work

Chris Appleton completed our works with minimal disruption and was courteous and polite throughout. The work was carried out to a high standard and everything was cleared away without a trace.

Vicky · 2 October 2023

★★★★★ 5/5

Trustpilot

Utility room damp patch

Josh from Anwyl came to deal with a damp patch in my utility room. Identified the cause of the issue and got it fixed.

Savitri · 1 March 2024

★★★★★ 5/5

Trustpilot

Carly

Paul h. was very helpful and informative, he couldn’t do all jobs required as I needed a number on my door and he wasn’t supplied with it, other than that he was very polite and did the job promptly

C · 1 February 2023