Anwyl Homes Llay reviews

★★★★★ 1/5

Trustpilot

We bought an Anwyl home at Udall Grange…

We bought an Anwyl home at Udall Grange in stone and will never buy another new build from this company again. ‘Family run business’ we were told...had nothing but problems. Terrible customer service, filthy when we moved in, 67 pages of snagging...I could go on. Really disappointed in what should have been our dream home, avoid at all costs!!! 😳

Will · 20 January 2021

★★★★★ 5/5

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Customer care visit

It was a pleasure to have Paul around to complete some customer care jobs 👍

AW · 28 November 2024

★★★★★ 5/5

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Bathroom Pipe Boxing

Paul, Customer Service Technician, has just replaced some pipe boxing in the Bathroom and Ensuite.His workmanship and attitude were of the highest standard and he was totally professional at every level. A very big thank-you, Paul!

AB · 2 November 2023

★★★★★ 5/5

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Richard nelson

Richard nelson - always friendly and polite. Really is service with a smile 😊

Jessica · 11 December 2024

★★★★★ 5/5

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His work was excellent

Josh Hough work was excellent

Lorena · 23 February 2026

★★★★★ 5/5

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Just had Richard the service technician…

Just had Richard the service technician from Anwyl to carry out some missed works from key hand over and also to re-silicone some movement joints in the garden walls. He was really pleasant to deal with and even arrived early.

Starski4578 · 3 July 2023

★★★★★ 5/5

Trustpilot

New home at Fairways

I have recently moved into one of the new homes at the Fairways site and I have found all the staff involved great to work with. As a special highlight, both Gaz and Isaac, as part of the site management team, have been exceptionally friendly, conscientious and helpful.

Amna · 5 October 2022

★★★★★ 5/5

Trustpilot

Repaint the wall

Lee came to repaint the wall on Wednesday. He is very polite and very helpful. Extremely nice guy and very professional work that I never met with a staff from Anwyl Home. Thanks a lot Lee!

Ronald · 6 October 2023

★★★★★ 5/5

Trustpilot

Chris Appleton came to reseal our…

Chris Appleton came to reseal our shower after having some work done on it! He was very pleasant, tidy and did a great job. Thanks for your help

Carina · 28 March 2024

★★★★★ 5/5

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Lee changed the door and locks He was…

Lee changed the door and locks He was very helpful, friendly and professional, recommend him as a go to for doors and locks

M · 25 June 2024

★★★★★ 5/5

Trustpilot

Excellent site team at Winnington Place

Keith and the rest of the site team absolutely brilliant at making sure the moving in process went at smoothly as possible. Very proactive in getting any snags resolved in a timely manner with no questions asked.

Sam · 21 March 2025

★★★★★ 5/5

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Richard customer service technician was…

Richard customer service technician was really helpful polite and explained about the jobs he was doing very well

Mark · 17 September 2024

★★★★★ 5/5

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Josh Hough came to our house today and…

Josh Hough came to our house today and did a lovely job on our ceiling. He will be back again once I have booked in to complete but he was very professional and knowledgeable when I was asking him questions. Great job Thankyou.

Jess · 6 March 2023

★★★★★ 5/5

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Lee Ashworth and Josh.

Charanjit · 19 February 2026

★★★★★ 5/5

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Lee Ashworth and Chris Appleton

Today we had Lee Ashworth and Chris Appleton at our property to close out some customer care issues we have had.The work they carried out was precise, clean and professional and I would not hesitate in recommending them.Thank you!

Alexander · 3 July 2023

★★★★★ 5/5

Trustpilot

Paul Higham and Josh Hough who came to…

Paul Higham and Josh Hough who came to my house to do the repairs were perfect. They did everything with great care.

PAWEL · 8 July 2024

★★★★★ 5/5

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Gorgeous home

Gorgeous home, well built, very little on the snag list, all of which was dealt with swiftly.

Mrs · 27 September 2024

★★★★★ 5/5

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Customer service technician visit

Peter Giddins visited today and completed all jobs to a high standard and was very helpful 👍

Simonmachotmail.com · 26 September 2024

★★★★★ 5/5

Trustpilot

Our experience with Stephen Homes

Our experience with Stephen Homes, at Anwyl Homes has been a very positive one. He has always been pleasant and courteous, friendly and professional and we feel that because of this we have a good rapport and are pleased to be purchasing a house from Anwyl Homes and through Stephen

Helen · 23 May 2022

★★★★★ 5/5

Trustpilot

Creaking floorboards

Richard came to fit a new kitchen cupboard door - and to also investigate our creaking floorboards on the landing - he was very thorough and did a great job identifying and explaining the problem - and what will happen next to resolve it..

Nigel · 10 December 2024

★★★★★ 5/5

Trustpilot

I would like to thank the sales…

I would like to thank the sales staff,that is Nigel,Tom & Alex for helping us through the purchase of our home in Abbeyfields taking out some of the stress by chasing up the bodies involved to complete our purchase. I have always said the best asset of a company is its staff,well done Anwyl

Consumer · 11 October 2021

★★★★★ 5/5

Trustpilot

Reported a door lock was stinking came…

Reported a door lock was sticking came first thing in the morning great guy Chris Appleton nothing to much trouble went beyond and sorted out any problems anwyl should be proud of this guy

Mark · 18 October 2023

★★★★★ 5/5

Trustpilot

Great job by Chris, just a pity 10 months do be done

Have taken ages to get this done and should have be done before we moved in but Chris did an excellent job removing all the mortar from our windowsills and cleaning up the upvc ones too.

Clare · 17 August 2023

★★★★★ 4/5

Trustpilot

We have j8ust had some more work done by…

We have just had some more work done by Lee Asworth ,very thorough and perfect job as usual brilliant service Technician he is a credit to the company thank you again

Glyn · 29 November 2023