5/5
TrustpilotWe’ve had a great experience…
We’ve had a smooth experience throughout our purchase at Deva Green. From start to finish the service has been excellent.
Trusted Agent profile · Llay
Anwyl Homes Llay reviews
★★★★★
1,079 reviews across 2 platforms
off Straight Mile Road, Llay, LL12 0NY
Anwyl Homes's office in Llay, at off Straight Mile Road, is rated 4.6 out of 5 across 1,079 reviews on two platforms, including 5 Google reviews rated 4.2.
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Reviews
Every review we hold for the Llay office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMoved into new house Winnington…
Moved into new house Winnington December 2023, for a new build, was happy with the quality and finish of the house, snags dealt with quickly and efficiently by the site manager Scott & Keith.
Agent replied · 12 June 2024
Hi Tony, thank you for your comments about Scott & Keith but also about the quality and finish of your home, it's great to hear.
5/5
TrustpilotGreat service
Great service, professional and friendly very courteous and always helpful with a willingness to go the extra “ mile” to get the job done. A credit to Anwyl.
Agent replied · 23 October 2024
Thanks Mike.
5/5
TrustpilotCustomer service technician
Richard Nelson attended some of the long standing problems with my house today. He did a wonderful job. He explained me the problem and how he is going to fix them. All work done is very professional. Happy with his service.
Agent replied · 12 June 2024
Hi Prateek, thank you for your review about Richard and the work he completed in your home. We immediately passed it on to him and know how much he appreciated it, thanks again!
5/5
TrustpilotBuying my first home and the whole team…
Buying my first home and the whole team made it really easy and they were are super helpful helping through the entire process.
Agent replied · 24 December 2024
Thanks Lucy!
5/5
TrustpilotLee & Josh replaced our front door sill…
Lee & Josh replaced our front door sill today, they’ve done a fab job and fixed issues that weren’t on their list to do! Both amazing at what they do. Thank you both again☺️
Agent replied · 12 June 2024
Thank you Ella!
5/5
TrustpilotQuick and professional
Quick and professional, straight to the point and easy to understand and get along with. Good taste in music
4/5
TrustpilotNow we are in and settled and the…
Now we are in and settled and the stress has been taken away we are very happy with our new Anwyl home. Any problems found were fixed.
Agent replied · 23 August 2024
Hi Laura, thank you for this review about Richard, one of our Customer Service Technicians. We were sorry to read that you feel differently about Anwyl Homes, please do get in touch with Customer Services if there is anything we can do to help.
1/5
TrustpilotAfter sales services shocking.
After sales shocking at Victoria Mills site. After 8 months house full of crack and snags not completed. We were told we had to maintain them ourselves as it's expected once the plaster sets. 2 year warranty is a scam. Absolutely ridiculous.
Agent replied · 12 June 2024
Hi, we're really sorry to read this review, some shrinkage cracks in a new build home are to be expected, caused as your home dries out. However, if these are wider than a £1 coin or get bigger over time, please do get in touch with Customer Services who will be happy to help. Whilst your developer warranty doesn't cover everything in your home, we will investigate and resolve anything that is a build defect. We hope this helps.
5/5
TrustpilotAmazing service from Ian
Ian, the site manager, has been so helpful, friendly and polite throughout our moving in experience. Any questions that we had were answered promptly and any time we had any slight concerns, these were followed up straight away. Thank you for doing a great job with our house!
Agent replied · 12 June 2024
Hi Emily, thank you for taking the time to leave this review about Ian, our Site Manager. It was also lovely to read how happy you are with your house! Thanks again!
5/5
TrustpilotReview for international buyers
Being an international HK buyer, I find the sales representative, Mr. Will Waterworth, very helpful to get me through the purchase process. The clear and detailed explanation in the meeting settle all important issues for a new buyer with little knowledge of UK property market and pave the good way for future arrangement.
Agent replied · 12 June 2024
Hi Vincent, Thank you for leaving this review about a member of our sales team, Will. It's great to read how much he helped you with the purchase of your property, we wish you lots of happiness in your New Home!
5/5
TrustpilotLee Ashworth did a fab job repairing…
Lee Ashworth did a fab job repairing the silicone in the bathroom. Very professional. Would be good if I could get some more of my outstanding 4 week call items sorted this efficiently.
Agent replied · 12 June 2024
Hi Adam, thank you for your feedback about Lee, if you do need any help with your 4 week call items please get in touch with Customer Services who will be happy to give the site team a chase for you. They can be contacted via the webform on our website or by calling 03300 244955.
5/5
TrustpilotLee and Sophie
Lee came over with his assistant Sophie to seal a toilet in my house. He was really friendly and polite, and even aligned my front door so it closes properly because he noticed it was slightly out of line. Great service from a lovely team!
Agent replied · 12 June 2024
Hi Vicky, thank you for your review about Lee and Sophie in our Customer Service team. It's great to read they looked after you so well!
5/5
TrustpilotGreat service
Chris from Anwyl came to reseal around the bath. Very professional and friendly and came when expected. Thank you very much Chris!
Agent replied · 23 October 2024
Thanks Rich!
5/5
TrustpilotExcellent job by Chris from customer…
Excellent job by Chris from customer services last week even doing extra bits that had been waiting months for me other people to come back and finish. Just wish everything else had been so easy but finally getting there 12 months in.
Agent replied · 12 June 2024
Hi Clare, thanks for your review about Chris, one of our Customer Service Technicians. If there is anything else you need, please don't hesitate to get in touch with our Customer Service team.
5/5
TrustpilotRecently had Peter Giddins in for some…
Recently had Peter Giddins in for some joinery work, exceptional work and very tidy around the house. Would highly recommend.
Agent replied · 24 December 2024
Thanks Dan
5/5
TrustpilotPete & Josh - anwyl
Pete & Josh attended our property to resolve an on-going snag Both did a great job & a quick turn around!Josh has previously been to our property & was just as good then as he was today!
Agent replied · 12 June 2024
Hi, thank you for your review!
5/5
TrustpilotLee Ashworth came to do a job for us on…
Lee Ashworth came to do a job for us on garage internal door as always he dud a professional perfect job for us top class workman a credit to the company
Agent replied · 24 December 2024
Thanks Glyn
5/5
TrustpilotJosh Hough & Chris Appleton
We had a great experience with Josh Hough & Chris Appleton on 03/11/23 at Alexandra gardens. They were completing several snags for us and did a really good job. They're always incredibly efficient, we can't thank them enough!
Agent replied · 12 June 2024
Hi Charlotte, thank you for your review, the Customer Service team really appreciate your lovely comments, thank you.
5/5
TrustpilotRattling doors
Super efficient and a handy hint on what to do with rattling doors if happens again in the future.
Agent replied · 24 December 2024
Thank you Nigel
5/5
TrustpilotAnwyl homes
Josh hough did a brill job of the boiler cupboard looks brill sanded it all down and repainted he explained all after care to keep it long lasting quality
Agent replied · 23 August 2024
Thanks Rachel
5/5
TrustpilotAbsolutely fallen in love with Anwyl…
Absolutely fallen in love with Anwyl homes, I have been to a number of builders but the sales lady was so lovely and helpful and I can’t believe how much is included against what other builders are offering. I am waiting for the next 3 bed to be released and then I will be reserving for sure ! Can’t wait
Agent replied · 12 June 2024
Hi Millie, thank you for your lovely review. We look forward to welcoming you as one of our homeowners very soon!
5/5
TrustpilotRefitting of en-suite doorstop
Lee arrived on time and completed the job in a timely and professional manner. Thank you
5/5
TrustpilotHad Richard Nelson round for some work…
Had Richard Nelson round for some work on the staircase. Excellent job, polite and cleaned up after himself. Highly recommend.
Agent replied · 24 December 2024
Thank you Dan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Anwyl Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Llay.
