5/5
TrustpilotChris The Professional
Chris finished the job to an incredibly high standard, completing it very quickly. Very personable and polite, definitely deserves a bonus at Christmas 💪🍺
Trusted Agent profile · Llay
Anwyl Homes Llay reviews
★★★★★
1,079 reviews across 2 platforms
off Straight Mile Road, Llay, LL12 0NY
Anwyl Homes's office in Llay, at off Straight Mile Road, is rated 4.6 out of 5 across 1,079 reviews on two platforms, including 5 Google reviews rated 4.2.
Reviews
Every review we hold for the Llay office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHappy customer!
Josh attended for a kitchen repair that had been outstanding for some time. He was really friendly, professional and the repair was completed quickly and to a really high standard. Really happy thanks very much!
Agent replied · 23 August 2024
Hi Jess, thank you for your review about Josh, we immediately passed it on to him and he was made up!
5/5
TrustpilotPeter Giddins
Peter Giddins, customer service technician who attended today was exceptional and represented the company wellHe was thorough, professional, listened and willing to address concerns raised A good face for the company and highly commended.
Agent replied · 23 August 2024
Thank you!
5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with Anwyl Homes customer care today. They addressed my issues promptly and without any delay or questions asked. Thank you, Anwyl Homes, for your outstanding and lovely customer service! Highly recommended.
Agent replied · 12 June 2024
Hi Mogis, thank you so much for this lovely review about the service you have received from one of our Site Managers at our Winnington Place development. All our team work hard for our customers and it's very rewarding when they know it has been appreciated.
5/5
TrustpilotProfessional & Friendly
Both Richard & Josh Hough arrived on time with all the correct fittings & fixtures. Both men completed the job in a professionally and friendly manner, even offering to clean the floor after the work was done. Great job- Thank you!
Agent replied · 12 June 2024
Thanks for this review, all our team work really hard to provide a great service to our customers so they really appreciate the feedback, thank you.
5/5
TrustpilotRichard Nelson & Josh Hough
Josh & Richard have been to fix issues in our home quite a few times now and they've always been hard working, kind and incredibly helpful. The work they've done looks absolutely amazing, it's night and day difference! Thank you once again both
Agent replied · 12 June 2024
Hi Charlotte, thank you for this review!
5/5
TrustpilotFantastic repair job
Josh Hough the technician came on time as promised and was professional both times. The job was done to perfection. He was friendly and polite. He made sure hallway was clean and tidy after the repair job was done. Well done Anwyl.
Agent replied · 12 June 2024
Hi, thank you for this review about Josh, one of our Customer Service Technicians, he really appreciated it.
4/5
TrustpilotAfter sale follow up
The quality of property is good. No major problems found since our moved in.However, for the minor defects, except the carpet, are not done and no follow up since then
Agent replied · 23 October 2024
Hi, thank you for your review, if you do need any help with getting the minor issues completed, don't hesitate to contact Customer Services by filling in the webform on our website and the team will be happy to help.
5/5
TrustpilotQuick and efficient service
Quick and efficient service, Lee was extremely helpful!
Agent replied · 12 June 2024
Hi Matyas, thank you for taking the time to leave this review, it's great to hear how helpful Lee was, thank you!
5/5
TrustpilotCustomer Service Technician Lee…
Customer Service Technician Lee Ashworth turned up on time and was very polite fixed problem with main bedroom door. Left no mess and covered boots with carpet protecting shoes. Excellent thank you
5/5
TrustpilotRichard Nelson
Richard Nelson came to do some work today. He was polite, friendly and did an excellent job . All the Anwyl guys do fab work
Agent replied · 12 June 2024
Thanks Tony!
5/5
TrustpilotPaul - highly recommended
Paul arrived on time , he was polite and professional. Extremely tidy and efficient. Explained everything he had done and fixed the issues reported . Highly recommended .
Agent replied · 23 October 2024
Thanks Tina
5/5
TrustpilotPete - customer care
Pete from customer care came today to finish off interior decor around the back door and some settling cracks in paintwork. Couldn’t be happier with his work, extremely tidy and respectful of the property, and great finish to the jobs. Thank you!
Agent replied · 12 June 2024
Hi Sarah, thank you for your review about Pete, one of our Customer Service Technicians. We have passed this on to him and know how much he appreciated the feedback.
5/5
TrustpilotHad Lee Ashworth here today to look at…
Had Lee Ashworth here today to look at the door lock as it wasnt working he's done a fix until the parts ready one the 23rd very nice man and see you on Thurs 23rd thanks
Agent replied · 12 June 2024
Thanks Ryan, hope it all got sorted on the 23rd!
5/5
TrustpilotRichard Nelson
Richard came to complete some mastic work on our garden wall. He was on time and kept us informed every step of the way. He was very professional and friendly. A credit to Anwyl!
Agent replied · 23 August 2024
Hi Caroline, thank you for this review!
5/5
TrustpilotAll in all very good!
Bought my home in Jun'21 and had the usual snags and such, but the guys on site, especially Gaz were incredibly helpful in getting everything sorted around my schedule. House is a great size and some nice features I wasn't expecting so have to say I have zero complaints!!
5/5
TrustpilotRichard Nelson came over to do some…
Richard Nelson came over to do some repairs on the property and was fantastic. If we need to do anymore I hope he comes back.
Agent replied · 24 December 2024
Thank you!
5/5
TrustpilotQueens meadow Shavington
Queens meadow ShavingtonNeil&sam have been very polite and helpful around the site since I moved in. Nothing is too much for them, very appreciative of the support and advice they have given.
Agent replied · 23 August 2024
Hi Chelsea, thank you for leaving this review about our Queens Meadow development, all our team work really hard to provide a high quality home along with great service so it's nice to hear when they're getting it right.
5/5
TrustpilotSite manager
I just wanted to let you know how wonderful Nathan (the site manager) has been at sorting out our snags. Not only is he extremely friendly but he also is very organised and has dealt with all our issues professionally and in a timely manner. He really is a credit to Anywl.
Agent replied · 12 June 2024
Hi Emily, thank you for your review about Nathan, he has been working really hard to get things sorted for our homeowners, so I know how much he will appreciate your comments. Thank you.
5/5
TrustpilotGreat workmanship shown by Chris Anwyl Technician
Chris attended my property to fix some snags and he was friendly, efficient and has done a brilliant job. He completes jobs with care and precision and with a great finish. He was sure to inform me exactly what he has done before leaving and made sure I was happy with the finished result.
Agent replied · 12 June 2024
Hi Sophie, thank you for your great review about Chris and his work. All our team work hard to ensure they communicate well and produce a high quality of work so they really appreciate the feedback, thank you!
5/5
TrustpilotPeter and Chris - great work
Peter and Chris helped us with our uneven ceilings. They were very attentive and their customer service was spot on. Both of their attention to detail was amazing. Thank you!
Agent replied · 12 June 2024
Thanks Emily!
5/5
TrustpilotThe team at Edenhurst Grange have been…
The team at Edenhurst Grange have been amazing and really helpful with the moving in process and helping us settle in our new home. Shaun and Paul have been great with little issues we’ve had and even helped us when they didn’t have too. Love our new house thanks to the Anwyl Edenhurst Grange team.
Agent replied · 12 June 2024
Hi Anthony, thank you for your lovely review about our team at our Edenhurst Grange development. This team have been award winning on a number of occasions so it is great to see how happy their homeowners are too! Thank you.
5/5
TrustpilotChris Appleton very friendly
Chris Appleton very friendly, polite, very chatty :) took care my belongings while carrying out the work. He would be welcome back no problem. Thank you
Agent replied · 24 December 2024
Thank you!
5/5
TrustpilotReally good house to live in with two…
Really good house to live in with two parking spaces. Excellent work with nice details. Good customer service with care.
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