Every review we hold for the Llay office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWarning
Total disregard for residents needs once your money has been taken. Still living with dangerous roads and pavements even with a large number of children on the estate.
Jon · 29 June 2021
Agent replied · 12 June 2024
Hi Jon,Thank you for your review, we do sincerely apologise for the condition of the roads and pavements at your development. Persimmon Homes have the responsibility for setting up the legal agreements for the surfacing of the roads and footpaths with Cheshire West and Chester Council and these conversations are still ongoing. As a result, frustratingly we have been unable to final surface these areas, we do apologise.We have decided that we will provide the final surface to the footpaths now, for the benefit of our homeowners, but we have to wait until the legal agreements are in place for the roads to be final surfaced. The footpath works should start within the next 2-3 weeks.
★★★★★ 5/5
TrustpilotJason always reply promptly for my…
Jason always reply promptly for my enquiry. And his explanation is very clear.
YSMan · 3 May 2023
Agent replied · 12 June 2024
Hi, thank you for your review!
★★★★★ 1/5
GoogleLeft the site in a complete mess. Roads not complete, drainage issues, no correspondence with residents, just given the same lies
Sam · 28 September 2024
★★★★★ 5/5
TrustpilotJosh H
Josh came out to do some repairs and was brill
A · 20 July 2023
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotPaul and Richard did an excellent job
Paul and Richard did an excellent job. I'm really pleased. Thank you
Lynn · 19 May 2023
Agent replied · 12 June 2024
Hi Lynn, thank you for taking the time to leave this review about Paul & Richard.
★★★★★ 5/5
TrustpilotFront truss fixed back …
The gentleman was friendly and so helpful
Claire · 5 September 2023
Agent replied · 12 June 2024
Thanks Claire!
★★★★★ 5/5
TrustpilotLovely chap
Lovely chap. Did an excellent job.
Helen · 27 September 2023
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotExcellent service from Richard
Excellent service from Richard, came to fix a door handle very friendly.
Andy · 24 March 2023
Agent replied · 12 June 2024
Hi Andy, thank you for your review about Richard and the work he completed for you.
★★★★★ 5/5
TrustpilotProfessional assistance given
Professional assistance given , always helpful and always polite, Thank you
Joanne · 12 April 2023
Agent replied · 12 June 2024
Hi Joanne, thank you for taking the time to leave this review.
★★★★★ 5/5
TrustpilotInspected front door casing stated what needed doing
The man was very good at his job intact excellent
Mrs · 9 May 2023
Agent replied · 12 June 2024
Hi Mrs Gardner, thank you for this great review about one of our Customer Service team!
★★★★★ 5/5
TrustpilotVery helpful
Very helpful , completed our outstanding work , very professional
Ann · 5 May 2023
Agent replied · 12 June 2024
Hi Ann, thanks for this review!
★★★★★ 5/5
TrustpilotCustomer service
Lee came to reseal the shower tray, Great customer service, efficient and polite.
Ceri · 26 January 2023
Agent replied · 12 June 2024
Hi Ceri, thank you for taking the time to leave this review about Lee, we know how much our team appreciate it when they receive such positive feedback, thank you!
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Very helpful and tidy
Mrs · 17 August 2023
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotTechnician on time
Technician on time, friendly and had a professional touch.
Thompson · 15 May 2023
Agent replied · 12 June 2024
Hi Akinya, thank you for your review!
★★★★★ 5/5
TrustpilotProfessional,courteous and did a good…
Professional,courteous and did a good job.Many thanks.
Russ · 9 July 2023
Agent replied · 12 June 2024
Hi Russ, thank you for this review!
★★★★★ 5/5
TrustpilotAnwyl technicians
Paul and josh very professional completed work great very tidy .
MRS · 22 February 2023
Agent replied · 12 June 2024
Hi Wendy, thank you for leaving this review about 2 members of our Customer Service team. We have passed your comments to Paul & Josh, thanks again.
★★★★★ 5/5
TrustpilotHe did very well his job and nice…
He did very well his job and nice person .
Krishnanantham · 23 March 2023
Agent replied · 12 June 2024
Hi, thank you for your review about one of our Customer Service team!
★★★★★ 5/5
TrustpilotCeiling skimming
On time, very clean and tidy work.
Andrew · 9 June 2023
Agent replied · 12 June 2024
Hi Andrew, thank you for taking the time to leave this review!
★★★★★ 5/5
TrustpilotCustomer service technician- Chris Appleton
Well experienced person Excellent work Perfect finishing of job
Sherly · 5 April 2023
Agent replied · 12 June 2024
Hi Sherly, thank you for your lovely review about Chris, he really appreciates it!
★★★★★ 5/5
TrustpilotHappy Customer - Mill Green
Great service today received from Lee Reynolds
Emily · 3 June 2023
Agent replied · 12 June 2024
Hi Emily, thank you for this review about one of our Customer Service team, Lee.
★★★★★ 5/5
TrustpilotPrompt
Prompt, polite and completed a good job.
Mrs · 25 May 2023
Agent replied · 12 June 2024
Hi Sonya, thank you for this review!
★★★★★ 5/5
TrustpilotLovely man and great work carried out
This man was lovely and nothing was too much trouble
Ns · 17 February 2023
Agent replied · 12 June 2024
Hi, thank you for taking the time to leave this review about a member of our team.
★★★★★ 5/5
TrustpilotExcellent work from Lee Ashworth
Excellent work from Lee Ashworth, on time, curteous and professional
Kevin · 9 February 2023
Agent replied · 12 June 2024
Hi Kevin, thank you for your review about Lee, we work hard to ensure all our team provide a great service, so it's great to receive the praise when we get it right. Thanks again.
★★★★★ 5/5
TrustpilotLee Reynolds great guy spot on for work…
Lee Reynolds great guy spot on for work 5 star all round.
Stephen · 29 November 2022
Agent replied · 12 June 2024
Thank you for your lovely review about one of our Customer Service Technicians, Lee. We have passed your comments on to him and it is much appreciated, thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
