Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHave recently sold a property and was really happy with the service provided by Sutton Kersh. From the valuation to the end of the sale everyone we dealt with was helpful and made the process as easy as it could be, in particular Charlotte and Gail who kept us well informed on progress once a sale was agreed. Would happily recommend
Caroline · 15 June 2020
Agent replied · 14 June 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
★★★★★ 5/5
GoogleHad A vowing today with David who was very professional and helpful with the viewing process , brilliant service all round
Victoria · 16 February 2026
Agent replied · 16 April 2026
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSian, Molly and Hannah and all the girls have been very helpful and understanding in their service helping us find a new rental which we really appreciate.
They are always professional and helpful in every way when dealing with my wife and myself.
We have always found that if any problems arise during our time living in a property they are dealt with quickly and efficiently.
Excellent service.
P · 21 August 2024
Agent replied · 24 August 2024
Thank you for your terrific 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotDavid is very professional
Chris · 20 February 2026
★★★★★ 5/5
GoogleGreat service. Mollie Smith has been very helpful, providing advice and assistance when needed. The girls at Sutton Kersh are friendly, approachable and provide professional guidance.
James · 15 April 2024
Agent replied · 14 June 2024
Hi James, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleGreat agents, really made the moving in process smooth. Nothing was too much for them and always there to answer our questions! Big thank you to Mollie, Hannah and Justine for fabulous service.
Liv · 17 November 2023
Agent replied · 14 June 2024
Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleDavid and Caitlin are very welcoming we liked the way they explained the total process. Looking forward to move in to the house.
Deepak · 16 January 2026
Agent replied · 16 April 2026
Thank you for your positive review! We strive to provide excellent customer service and we're thrilled to hear you were satisfied with our explanation of the process. We can't wait to have you as a part of our community in your new home! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotCan not fault west derby branch
Can not fault west derby branch
Special mention to Kayleigh who was always so professional, kind and understanding and David who welcomed me on the moving day!
Rita · 4 July 2025
★★★★★ 5/5
GoogleSutton Kersh have been great in helping us find a new rental property, special mention to Jackie who has gone above and beyond to help us out. Thank you so much!
Tara · 17 December 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful and quick to respond to emails and calls, very professional and polite at all times, excellent service at all times, thanks to Kerrie, Molly and Julie
Richy · 15 February 2024
Agent replied · 14 June 2024
Richy, thank you for your kind words and your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been looking at properties recently. Chris Cunnigham has been so very helpful in this process. Chris has taken our brief, and has maintained communication throughout and has been a pleasure to deal with. Many thanks
Grace · 15 June 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHannah was awesome! she made the letting process run so smoothly and worked ever so hard to meet our deadline needs, we were in our new house in less than a week! Thank you so much Hannah!
Amy · 15 June 2023
Agent replied · 14 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAccording to my personal experience, Fran, Julie ,Gayle and the team are very professional people, they are providing outstanding service when they come to sell your property.
I am strongly recommend if you have properties for sale and I will definitely use them again in the future.
Philip · 15 June 2022
Agent replied · 14 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from the team - a lovely, non-pressured viewing, and when we decided to go ahead the team (especially Mollie) were extremely accommodating and ensured we moved in a matter of days!
Nicola · 18 September 2023
Agent replied · 14 June 2024
HI Nicola, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThe team at Sutton Kirsch were very professional and helpful. We had an incredibly difficult and stressful selling experience and if it hadn't been for Charlotte and the team we would have been lost. They found a sensible buyer in a convoluted chain and got the deal over the line keeping us informed of progress. Big thanks.
Nigel · 15 June 2020
Agent replied · 14 June 2024
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleFantastic service helping us on the steps to our new rented house, went out of their way to attend to our questions and even arranged a second viewing at short notice, fab all round! (Thanks Mollie!)
Stefox2003 · 15 June 2023
Agent replied · 14 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a viewing this morning with David, very friendly, easy to talk with, very polite and informative, very professional interaction
Brad · 16 January 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience with David! We're glad to hear he was able to provide friendly and informative service during your viewing. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMolly has been so good, she has kept in touch and been so lovely and professional.
Sian · 10 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review Sian. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotDavid from your Allerton lettings…
David from your Allerton lettings branch did a viewing of a property for my son and his girlfriend- that they applied for. Within one week all compliance checks were completed, the AST issued, deposits/rent payments processed, EICR/Gas certs issued, right to rent booklets supplied and keys handed over. This isn’t just good service, it’s exceptional! Enormous thanks for the professional and speedy care you afforded us. Spectacular!
Sian · 15 August 2025
★★★★★ 5/5
GoogleSian was very helpful registering me and letting me know what properties where available and great customer service , thank you.
Peter · 15 April 2024
Agent replied · 14 June 2024
Peter Fisher thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had a very pleasant and positive experience in finding and securing my place to rent through the agency, the two individuals ladies Hanna and Abby have been supportive and very clear as what are the expectations and tasks of the process.
Thank You ,
Keep up with the good job 👏.
R. Pour.
Reza · 2 December 2024
Agent replied · 8 December 2024
Thank you for your glowing 5* review Reza. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had a fantastic experience working with Sutton Kersh. Abby and her colleagues are very professional, knowledgeable, and incredibly attentive to my needs. They made the process of finding a rental property smooth and stress-free, offering valuable insights and personalized recommendations. I highly recommend their services to anyone looking for a dedicated and trustworthy agent!
Eric · 1 December 2024
Agent replied · 8 December 2024
Thank you Eric for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery Polite and helpful. These guys know what they're doing :) I firstly had my viewing with Sian, a lovely lady, she showed me around and explained things and was on hand to help me. Within a day I had the pleasure of Molly, who walked me through each stage and was very friendly. Looking forward to it. I would certainly recommend them.
Very happy ☺️
Matty · 31 May 2024
Agent replied · 14 June 2024
Thank you for the glowing review, Matty! We're thrilled to hear that Molly provided you with such a positive experience. We appreciate your recommendation and are always here to help. If you need anything in the future, feel free to reach out.
★★★★★ 5/5
GoogleThanks very much to Peter and Josie in the Sutton Kersh West Derby and Central Liverpool office. They go above and beyond what you'd expect from an Estate Agent. Always happy to take a call and amazingly they call you back when they say they will. Great job, highly recommend.
Thanks
Rob & Sara
Rob · 15 June 2020
Agent replied · 14 June 2024
Thank you for your 5* review and wonderful comments! I will of course make sure your review is made known to our local team. Kind regards, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.