Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from start to finish. No messing around. Our house was sold within weeks, and they found us exactly what we were looking for. If you want a straight up estate agent, with brilliant service - look no further. Highly recommend
John · 15 June 2020
Agent replied · 14 June 2024
Wonderful to read that you had a fantastic experience with our local Sutton Kersh team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation.
Best wishes, Lucy.
★★★★★ 5/5
Google5 star off mollie Smith with gettin the house we applied for would recommend these estate agents an mollie was great
Dan · 15 June 2023
Agent replied · 14 June 2024
Thank you Dan for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleThe team at Sutton Kersh go above and beyond to help make the move in as smooth as possible. Thank you!
Beth · 15 June 2023
Agent replied · 14 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service I received from Mollie
Martin · 16 March 2024
Agent replied · 14 June 2024
martin burke thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI will NEVER use the services of this estate agen ever again.. I have no time to go into detail. I will simply say that it was the worst and most unprofessional service ever. Be guarded!!!NegativeQuality, Value
David · 15 June 2021
Agent replied · 14 June 2024
Hi David,
I am sorry to read you feel this way and whilst I note that you do not have the time to provided reasons for your comment, we do take such comments very seriously and as such, should you later wish to discuss your concerns fully, you can contact us via review@countrywide.co.uk.
Kind regards, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotMassive thank you to Ant
Massive thank you to Ant! Very helpful and answered all questions
Sophie · 13 October 2022
★★★★★ 5/5
GoogleEasy to communicate, fast response
Lishai · 15 May 2024
Agent replied · 14 June 2024
Many thanks lishai rice for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat place to sell your house, property through
Jon · 16 March 2024
Agent replied · 14 June 2024
Many thanks for the fantastic 5* review jon Devenish. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Sian, Jackie and Justine. Thank you.
Brian · 15 February 2024
Agent replied · 14 June 2024
Many thanks Brian for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotReview from a potential buyer
Only experienced them as a potential buyer, but certainly wouldn't trust them to sell a property. The sale process was badly managed and more complicated than anything else I experienced before. They asked for ridiculous amount of data and in the same time didn't bother putting together a simple legal pack for the property to contain mandatory items like current leases, etc.
Orhan · 11 May 2022
★★★★★ 5/5
GoogleBought a property through them some five years ago and Charlotte our contact there was simply amazing 👏 …
Bamidele · 15 June 2023
Agent replied · 14 June 2024
Thank you!
★★★★★ 5/5
GoogleThe staff were brilliant, and sorted my enquiries so promptly. I thought they were first class and so helpful to me when I was dithering..all went well and was very satisfied with the outcome.
Kevin · 15 June 2021
Agent replied · 14 June 2024
Thanks for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBuyer Beware buying at Sutton Kerch…
Buyer Beware buying at Sutton Kerch auctions. Buyer to pay sellers legal fees and auction fees, but they don’t state any figures in the legal pack, you only find out on completion that they have put on several thousand pounds in seller fees.
Gaz · 22 November 2023
★★★★★ 5/5
TrustpilotThey were so kind to ring back…
I've requested a viewing on Rightmove website for a property let through Sutton kersh and they gave me actually a ring back, saying they are fully booked with viewings because they had so much interest in the property. Not many agencies bother to get back to you these days
Yram · 17 June 2023
★★★★★ 1/5
TrustpilotConfirmed the appointment twice to waste my time
We went to a viewing at noon after confirming twice this morning and they never showed up. After a phone call they claimed that they canceled the meeting then that they couldn’t actually access the tenant. What a professional waste of time.
Sandy · 2 November 2023
★★★★★ 5/5
GoogleGreat service from Chris Cunningham. Easy move in and great customer service. Really helpful
Kathryn · 15 June 2023
Agent replied · 14 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTop service and has been a pleasure dealing with Jackie
Lewis · 18 September 2023
Agent replied · 14 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally responsive team. Really friendly and professional.
Michael · 17 November 2023
Agent replied · 14 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional people, first time landlady and great service so far.
Mandy · 20 July 2023
Agent replied · 14 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience, always available and flexible. Lived up to the reputation.
Serafino · 15 June 2023
Agent replied · 14 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotWorst estate agents I have ever…
Worst estate agents I have ever encountered. We want to view a property and they do not respond to any attempt to contact them either by phone or email. I would think twice about placing the sale of my property in the hands of someone who is not interested in getting potential buyers in.
Mrs.Boon · 9 April 2022
★★★★★ 1/5
YellAbsolutely terrible service, worst we've ever seen!
Our house purchase and relocating was made unbelievably stressful and frustrating because of their terrible service. We can never get hold of them and they don't have a habit to return voicemail, even on the day of exchange! The manager Sue would not even give her area manager's contact details for us to make a complaint! Absolutely unbelieveable. Will never deal with them again, stay clear!
JoJ-46 · 31 January 2017
★★★★★ 5/5
Google2nd time I have used sutton kersh, professional friendly service both times. Have dealt with other agents for viewings, would not choose any of them over SK.
Claire · 15 June 2020
Agent replied · 14 June 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
TrustpilotTop service by Sutton kersh
Top service by Sutton kersh. Recently sold a house with Sutton kersh. Girls in the office kept me informed throughout the process and house completed within 6 weeks. Will definitely recommend and use again
Richy · 17 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
