Trusted Agent profile · Liverpool
★★★★★
394 reviews across 3 platforms
38, Allerton Road, Mossley Hill, Liverpool, L18 1LN
Sutton Kersh's office in Liverpool, at 38, is rated 4.3 out of 5 across 394 reviews on three platforms, including 322 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Sutton Kersh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
GoogleSutton Kersh's team found a good tenant for our property very quickly and their communication has been great. Hannah, Sian and Mollie have all been excellent so far. I would recommend
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good service, always helpful and easy to get into contact with. Fast, efficient and well priced too.
Billy thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleAlways a good service from Sutton Kersh on Allerton Road in Liverpool.
Thank you for your thoughtful 5* review Christine! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFrom the start to the finish, I have found the Sutton Kersh, Allerton road team professional, very helpful and supportive. Charlotte, especially, guided me smoothly through the process , keeping me informed and answering all questions promptly. Great service! Thank you Sutton Kersh.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe letting team at Sutton Kersh on Allerton Road are wonderful, friendly, helpful and knowledgeable. They have been our letting team for over 5 years now and we have had the most straightforward and stress-free time thanks to them. Huge thank you, could not recommend them more.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleFrom our initial enquiry regarding the purchase of a house, through to the completion and exchange, the service has been superb. We were kept informed of the process and all our queries were dealt with quickly. Can highly recommend and extremely pleased we chose Sutton kersh Allerton to buy and sell.
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
4/5
GoogleI asked for outstanding statement docs this morning, and they were Emailed to me PDQ- Jackie Irvine.
Thank you for your great review Beszant Properties! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a wonderful experience with Sutton Kersh. Special thanks to our sales negotiator - Kerrie McMullan.....
Thank you Ahsan Javed for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat help from Sian, Jackie and Justine; everyone made the process smooth and stress-free.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally good professional service from start to finish, always kept in contact throughout the process. We have now moved in to our lovely new home thanks to the amazing staff at Sutton Kersh Allerton. Would highly recommend. Thank you all.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe best letting agents I have been with by a long way. Involved when something needed sorting but not overbearing in terms of invading your privacy - highly reccommended!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally efficient service with great follow-up support. Special big up to Mollie for braving the elements to show us round properties on the coldest day of the year!!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI can not Express how efficient the team in Sutton Kersh has been. Very helpful and patience with me. Also very understanding. Thank you.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleNo response to my offer email which was sent 3 times for chase up. Got to know the property was sold on Zoopla today still without reply from the agent. It is obvious that someone offered higher and my offer was totally ignore.NegativeResponsiveness, Professionalism
Hi Yan, Please contact us via review@countrywide.co.uk so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleVery good prompt service especially from Reece Wilson.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRented a property through Sutton and Kersh , really happy with the property, process was straight forward , customer service was excellent, thanks mollie.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am very happy about the suffs and happy to help everyone!!
Thank you for your glowing 5* review Teklit Kiros. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat helpful staff and great service!
Many thanks Jenny for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have dealt with Sutton Kersh over several purchases and sales, and over a number of years, and have found the staff at all times to be courteous, professional, personable and extremely efficient. We would not go to any other Estate Agent and we cannot recommend them highly enough.
Many thanks for taking the time to leave such a wonderful 5* review Gary. I'm delighted that your experience with the team at Sutton Kersh continues to be professional and efficient and that you would recommend their services to others. Best wishes, Tracey
5/5
TrustpilotI would recommend city centre Sutton…
I would recommend city centre Sutton kersh team to landlords looking to let their properties quickly! Efficient service from mollie and the team
1/5
TrustpilotI am an investor
I am an investor, called to book an appointment to view a property ( black horse lane, Liverpool. Unhelpful rude female on the phone. Good luck for the sellers as they are not accommodating. Also they are closed over the weekends.
5/5
GoogleIncredible team. Very hard working working, super friendly and kept us well informed throughout the letting process.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMassive thank you to hannah who has been very helpful in a quick and smooth process with us gaining our new rented property. Very professional aswell as helpful and friendly. Highly recommended
5/5
GoogleAfter searching for my next dream home for what seemed a lifetime, I discovered it one evening online and immediately fell in love with it. It had everything I wanted plus more! So, not wanting to miss out I emailed the team at Sutton Kersh and managed to arrange a viewing for a few days later. After turning up and falling even more in love with the property and knowing that I had to have it, I discovered I was the last one to view (Number 16) and there were already offers going in. Thank goodness the vendors didn't decide to cancel my appointment. Anyway, to cut a long story short, I put in my offer then was advised it was going to best and final offer. Arrrrgh - I'd done that before and it didn't work out but thought 'you've got to be in it to win it'. And so I did. When Sutton Kersh called with the news, I couldn't have been happier. And then the relationship with SK really began. Over the 3 months it took to complete (due to challenges further down the chain), the team were continually in touch with me, helped organise additional viewings with the vendor, and also helped me arrange my mortgage in addition to surveys and other stuff. It was like a one-stop shop and they were amazing! Finding your dream home can be pretty overwhelming but you'll know when you find it. And Sutton Kersh will help you do that, making it a virtually effortless experience on your behalf. Exactly what's needed when tackling what could be one of the most stressful times in your life. I now have my dream home and the thanks goes out to Sutton Kersh - brilliant!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Sutton Kersh, Liverpool won Gold.
