Trusted Agent profile · Liverpool
★★★★★
956 reviews across 2 platforms
Suite 101, The Tea Factory, 82 Wood Street, Liverpool, L1 4DQ, L1 4DQ
RWinvest's office in Liverpool, at Suite 101, is rated 4.8 out of 5 across 956 reviews on two platforms, including 299 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for RWinvest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
1/5
TrustpilotIt’s a scam
It’s a scam. They focus on one investment for you without showing you other options to create a sales funnel. Their properties are for investors only so it’s very difficult to sell and they keep fobbing you off saying the market is bad. I bought one and I’m stuck - can’t sell it. Don’t waste your money and your time. You’re better off putting your money in a savings account. I’m not making any money even from the rent as the service charges are so high. It’s a scam.
5/5
GoogleChloe is very helpful. She has been a great help and solved all difficulties I had with the purchase. I am happy she was there to help with the process. Very approachable and responsible.
Hello Muhammad, thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
GoogleGreat Firm, Special thank you to Adam Burns who took great care of us with all our inquiries and guided us through the whole project, would reccommend them highly if you're planning to invest in the Liverpool
Thank you for sharing your positive feedback on the back of your experience with RWinvest. We appreciate the comments.
5/5
TrustpilotWe recommend RWinvest and its personnel wholeheartedly
Daniel, our Relationship and Resale Manager, has helped us a lot during the procedure of the resale of our property in Manchester, making everything easy to us. The resale was done within the time limits and price promised, without us taking any trouble at all.Daniel, our Client and Relationship Manager, has helped a lot during the procedure of the resale of our property in Manchester making everything easy to us.We can only recommend RWinvest and its personnel wholeheartedly!
Hello Anastasia, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
4/5
TrustpilotThe team were extremely helpful…
The team were extremely helpful especially Michael Forshaw and Chloe Walker. They were with us every step of the way. We would definitely use them again!
Hi Christina,Thank you for sharing your experience with us. We're delighted to hear Michael and Chloe were able to provide exceptional assistance. Your appreciation means a lot, and we're looking forward to working with you again in the future!
5/5
TrustpilotGreat Firm, Lots of Help with the process
Great Firm, Special thank you to Adam Burns who took great care of us with all our inquiries and guided us through the whole project, would reccommend them highly if you're planning to invest in the Liverpool
We appreciate you taking the time to share for others to see
5/5
TrustpilotGreat service!
Great service!Special mention to Dan Chapman for looking after us, answering our questions and taking the time out to hear our concerns and put us at ease. Walked away feeling a lot more confident and positive about my investment. Look forward to seeing them all again
Thank you for your feedback, Ryan
5/5
TrustpilotGreat job
I recently had a deal with RWinvest, they were very professional and supportive, special thanks to Adam and Kharym, they replied efficiently and solved my problems with patience, wouldn’t be succeeded without them, thank you all for your great support.
Hello Phoebe, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
TrustpilotAdam Burns was incredibly supportive…
Adam Burns was incredibly supportive during my exchange process. He stayed in touch through emails and WhatsApp, providing the best possible advice to ensure everything went smoothly and easily. I greatly appreciate his support.
Thank you Dina!Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotWell Oiled Machine
Well Oiled Machine - Dealt with James, then Chloe, then solicitors, then Kallum - all were prompt and extremely knowledgeable - they made it easier to invest across the ocean than it would have been to invest at home - thanks to all
We appreciate the positive comments
5/5
GoogleA really great visit to the Greengate site. Thanks to Hannah Joy for organising the viewing, showing me onto site and answering my questions.
Hi Cathy, Thank you for sharing your experience with us! We're delighted to hear that Hannah Joy was able to assist you during your visit to the Greengate site. If you have any more questions or need further assistance, feel free to reach out.
5/5
GoogleThe support and professionalisme from the Client Care Executive Adam Burns was on point at each stage of the purchase process. Thanks for this Adam, keep up the good work.
Hello Hendrie, thank you for your review! We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Trustpilotfast in responding
Very fast in responding to any inquiries or explanations
Thank you for your kind feedback. We’re pleased to hear that our team has been responsive and able to provide clear explanations when needed. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
4/5
GoogleAbdul Sami and Chloe have been such joyful people to work with. There were some uncertainty regarding the property, but they were able to deal with these concerns.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on! All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
TrustpilotDaniel has been really helpful in both…
Daniel has been really helpful in both his communication prior to our site visit and today showing us around the apartment and the facilities available . Nothing was too much trouble and he also showed us round a fully finished apartment so we could see what the apartment would look like when fully finished.
Thank you for your positive comments
5/5
TrustpilotI had a very positive experience with RWI Invest
I had a very positive experience with Lee Blackie and Rachael Barkley from RWI Invest. Both were very easy to talk to and made the process straight forward. They checked in with me regularly and were swift to answer any questions I had.
Thank you, Eamonn.
5/5
TrustpilotA really great visit to the Greengate…
A really great visit to the Greengate site. Thanks to Hannah Joy for organising the viewing, showing me onto site and answering my questions.
Hi Cathy,We're thrilled to hear you had such a positive experience at the Greengate site. It's wonderful to know Hannah Joy provided helpful assistance during your visit. We aim to make every interaction informative and enjoyable. If you have any more questions or need further assistance, feel free to reach out. Thank you for sharing your feedback!
5/5
TrustpilotFantastic experience…
It was a fantastic experience collaborating with the RWInvest team, especially Andy, Lewis, and Chloe. They guided me through the process seamlessly, displaying patience and transparency throughout. Looking forward to seeing them all again soon.
Thank you for sharing for other clients to see your positive journey
5/5
TrustpilotChloe Walker - great service
Chloe kept me informed throughout the process and was a pleasure to deal with. This was really important given I was travelling a fair bit so ensured I was able to cover everything off promptly. Simon
5/5
TrustpilotBuying with RWinvest
I started browsing for buy to let for investment. I came across RWinvest. I trusted them, and started buying process. Hamid was very helpful and professional. Chloe was very good at managing the process till the exchange was completed. I am happy with the communication made by Chloe and Hamid through this process.
Thank you for the feedback, Mozhgan
5/5
GoogleJoshua James was incredibly helpful, informative and was genuinely willing to help with everything I needed and more! Great service and would definitely use this company again.
Hello Ella, Thank you so much for sharing your positive experience! We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
GoogleRW were very clear in their communication and approach. There was unnecessary sales pitch and allowed me to make my own decision based on the facts. I would happily invest in their properties again.
Hello Will, Thank you so much for sharing your positive experience! We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
TrustpilotChloe and Andy were massive helps
Chloe and Andy were massive helps, they kept in contact with me throughout the exchange process and remained on the ball and patient even when the solicitors were delaying and making things difficult. You can tell that they know there stuff and I would highly recommend
Thank you for your feedback, Shyheim
5/5
GoogleI was a little concerned about purchasing through RWinvest, particularly after reading some of the reviews. I thought I had made a terrible mistake. However, Hamid and Chloe walked me through every step of the process, personally met me and stayed in touch through out the process. I got immediate responses via email and What's and the accommodated my changes several times. I am still in the final stages of taking possession but so far the service has been amazing. Let's see how the developer holds up
Hi KR, It is reassuring on our part to read your comments around how you felt initially to how you felt once you had made the choice to move forward. We take great pride in the service we offer and i am glad that both Chloe and Hamid gave you the support you needed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: RWinvest, Liverpool won Trusted Agent.
