Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotResale of apartment
The post sales completion team were poor in responding to correspondence, but once my decision had been made to resell the apartment, the Client Relations Team lead by Daniel Chapman were very effective. An offer was received within 48 hours of placing the property on the market.
Ian · 6 March 2024
Agent replied · 22 December 2024
Hello Ian, thank you for your positive feedback. We’re glad to hear your issue was resolved. We always strive to communicate promptly with investors and work tirelessly to resolve any issues quickly. Please don’t hesitate to reach out if you ever need our assistance in the future!
★★★★★ 5/5
TrustpilotThanks, Daniel Chapman for…
Many thanks to Daniel Chapman for showing me around the new apartments at Baltic Square today. He was flexible to meet my window of availability as I was travelling up by train, and showed me around the property, as well as providing info on the local area and highlights. He answered my questions knowledgeably. Thanks Daniel !
Jagdip · 10 July 2023
Agent replied · 22 December 2024
Thank you
★★★★★ 5/5
TrustpilotGreat Team and client relationship
RWInvest provided an exceptional property investment experience! Hamid from sales was fantastic, introducing an investment opportunity that perfectly matched my needs and providing detailed insights into the property. He was transparent about both the benefits and potential challenges, which gave me confidence in my decision.The process was then handed over to Adam, who truly went the extra mile. Despite being overseas, I felt completely supported as Adam managed all the coordination with the developer and legal teams. He was always available to address my concerns, even outside regular hours, ensuring a hassle-free and smooth completion of the transaction.I’m thoroughly impressed with the professionalism and dedication of the RWInvest team and look forward to future collaborations. Highly recommended!
Arij · 16 November 2024
Agent replied · 22 December 2024
Thank you so much for sharing your fantastic experience! We're thrilled to hear that Hamid and Adam were able to provide such dedicated and transparent support throughout your investment journey. Your feedback on the professionalism and dedication of our team means a lot to us. We're glad you felt fully supported despite being overseas, and we can't wait to collaborate with you again in the future!
★★★★★ 5/5
TrustpilotEverything as planned so far
We are at post sale stageHonestly we had our doubts for a minute, but the way everything was handled in a professional and easy manner made us comfortableSpecial thanks to Andrew who was available to discuss whatever we needed, and Chloe who was enthusiastic to help and patient through the whole exchange stage
Lama · 5 October 2023
Agent replied · 22 December 2024
Thank you for your comments, Lama
★★★★★ 5/5
TrustpilotRACHEL - first property investment
At first we were finding the exchange process quite difficult and felt like were getting nowhere. However, With a lot of help and dedication to see us get through Rachel was a major help in our process of getting our first property investment. Very wonderful and helpful and we'd like to thank her again in our experience.
Jadore · 20 June 2023
Agent replied · 22 December 2024
Thank you
★★★★★ 5/5
GoogleHannah Joy showed be round my recently finished apartment at Parliament Square. She was both extremely helpful and very knowledgeable. She is very quick to reply to emails and the communication generally with her has been excellent. Thank you Hannah.
Adrian · 27 June 2024
Agent replied · 25 October 2024
Hello Adrian, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleChloe was exceptional during the contract process. Shewas not only knowledgeable but also incredibly patient, addressing all my concerns promptly and chasing solicitors. Their transparent communication and proactive approach made the entire process smooth and stress-free. I felt genuinely supported, making this significant event a positive and memorable experience.
Mariam · 30 December 2023
Agent replied · 25 October 2024
Thank you for your feedback, Mariam
★★★★★ 5/5
TrustpilotHighly Recommend RWinvest
I had a fantastic experience whilst buying my first property through RWinvest.The customer service I received from Chloe Walker was fantastic. She is extremely professional, patient and made the whole experience seemless. I highly recommend her and RWinvest. Amazing company to start my investment journey with.
R.Chapman · 1 March 2024
Agent replied · 22 December 2024
Thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleChloe Walker is brilliant. She clearly explained about the project and very flexible to accomodate with the customer needs. She is very prompt and very much appreciated her support and follow up for the smooth exchange.
Krishna · 26 August 2024
Agent replied · 25 October 2024
Thank you Krishna!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleA great team at RWInvest
I was led through the viewing/purchasing process in a very clear manor and kept up to date with progress without being bombarded.
Chloe and Lewis were very helpful leading me through my first property purchase, answering my often stupid questions without hesitation.
I felt confident in the team, who were fast in communication, a 2 second dial on the phone or an email response within the hour was the standard throughout my entire experience.
A good bunch
Matthew · 9 January 2024
★★★★★ 5/5
GoogleVery helpful team with a special mention to Ruairi and Adam who were always around to handle all queries and do follow ups on our behalf. They made the process very easy to navigate. Waiting to see how the next team matches up.
Aparna · 19 July 2025
★★★★★ 5/5
GoogleI had a good experience buying a property through RW. The team was quite helpful, particularly Adam and Lee who were always available to assist through the process. Grateful for the support.
Agunwa · 18 October 2024
Agent replied · 25 October 2024
Hi Agunwa,
Thank you for sharing your experience with us! We're glad to hear that Adam and Lee were able to assist you throughout your property buying process. Your feedback is truly appreciated and will be shared with the team to recognize their efforts. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotFuture investment apartments
All the way through all my three purchases with RWinvest , Rachael has been there for me every step of the way , and sorted things out for me , and been very professional and great to chat to, she is therefore a great asset to RWinvest , so thanks Rachael for everything. David
David · 13 July 2023
Agent replied · 22 December 2024
We appreciate the positivity
★★★★★ 5/5
TrustpilotChloe Walker is brilliant
Chloe Walker is brilliant. She clearly explained about the project and very flexible to accomodate with the customer needs. She is very prompt and very much appreciated her support and follow up for the smooth exchange.
V · 2 August 2024
Agent replied · 22 December 2024
Thank you! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. Adam was great as he kept me informed every step of the way and dealt with all my queries professionally and efficiently.
Salman · 1 December 2024
Agent replied · 22 December 2024
Hi Salman,Thank you for sharing your experience! We're thrilled to hear that Adam was able to assist you effectively and keep you informed throughout the process. Your feedback encourages us to continue providing excellent service. Feel free to reach out if there's anything else we can assist you with in the future.
★★★★★ 5/5
TrustpilotGood service
Issues encountered have been duly resolved by Peter Sinclair. Great service and very hands-on.
Yasin · 25 July 2026
Agent replied · 22 September 2026
Thank you for your kind feedback. We’re pleased to hear that Peter was able to resolve the issues promptly and provide such hands-on support. Your comments are greatly appreciated.
★★★★★ 5/5
TrustpilotTrust and a lot of guidance and support
It was such a great experience because I’ve had a lot of support from Chloe . I would love to advise people to do it as it has à it if benefit . Thank you so much Chloe , very glad to get to know you and so great full for your guidance and assistance . Regards NAWAL
Gasmi · 24 February 2023
Agent replied · 22 December 2024
Thank you, Gasmi
★★★★★ 5/5
TrustpilotAlways there for me all along the way....
Very profesional company that help you all along the purchase process from A to Z. They were very supportive and always with me when I need help or need to ask questions. Once again thank you RWinvest. Special thanks to Adam Burns and Michael Brailsford for nonstop support.
Orcun · 8 November 2023
Agent replied · 22 December 2024
Thank you, Orcun
★★★★★ 5/5
GoogleRWInvest have various teams that focus on keeping us, as customers, informed of the progress of our investment. Heather is with the completion team and was relentless with what information to expect from our property investment developer and our solicitors. Her team's guidance and information was crucial to the success of our on-time completion. These teams have eliminate any concerns and doubts along the way, from our initial commitment to completion. I am very happy that RWInvest has the foresight to commit staff to this process.
Constance · 26 October 2023
★★★★★ 5/5
GoogleThis is the second property I have purchased through RWInvest and I am very satisfied with the professionalism and customer care from both Anthony and Rachael. Anthony has gone above and beyond to provide great support, flexibility and shown great consideration (once again); to help find my next investment.
Throughout the exchange process, Rachael has also provided me with great care and been highly responsive, which has given me great assurance and confidence my investment was well looked after. In addition, Rachael is warm-hearted, honest and approachable which made the overall process very pleasant and satisfying. I look forward to investing with RWInvest again in the future.
Harry
Harry · 26 October 2023
★★★★★ 5/5
GoogleMe and my mother Maria were more than pleased with the services of RWinvest who undertook the resale of our property in the Element. They did what they had promised and they sold our property very quickly, without us getting into any trouble at all!
We would like to thank Daniel for his efficient and professional help as well as for his constant support. Easily reachable, he has always been willing to answer our questions and make things easy for us!
Many thanks to Chloe also for helping us through the legal process.
Anastasia · 26 October 2023
★★★★★ 5/5
TrustpilotI had the pleasure of working with…
I had the pleasure of working with Chloe Walker as my client care representative and she was great throughout the whole process from start to finish. Would highly recommend.
James · 27 March 2026
Agent replied · 23 May 2026
Thank you for sharing your experience! We're delighted to hear that Chloe provided excellent support throughout your process. We appreciate your recommendation and look forward to serving you again in the future.
★★★★★ 5/5
TrustpilotExceptional Customer Service from…
Exceptional Customer Service from Heather & Gary, A Truly Outstanding Experience
Clare · 29 July 2026
Agent replied · 22 September 2026
Thank you, Claire, for your thoughtful and detailed review. We are delighted to hear that your visit was such a positive and memorable experience for both you and your parents. Heather and Gary will be especially pleased to know their care, professionalism and attention to detail made a meaningful difference on the day.
It is great to hear that the visit provided you with confidence in The Gateway and a clear understanding of the development and wider area. We truly appreciate your recommendation and look forward to supporting you throughout the rest of your investment journey.
★★★★★ 5/5
TrustpilotGreat experience working with RW
Great experience working with RW right from purchase to completion. I dealt with Sam Norkett for the purchase who understood my investment requirements well and got me what I needed. Heather Wilson was great at keeping me up to date with the development and answering my questions. She was quick, responsive and answered all my questions well.
SB · 2 February 2023
Agent replied · 22 December 2024
Thank you for taking the time to leave your feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.