Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery impressed with this company
Very impressed with this company. From start to finish I have been guided through different options, products and investments. Ruairi has been brilliant at explaining the various options available, and setting up. Adam also has been excellent at answering all the questions I had. Can't say enough good about this company and these guys.
Leon · 23 April 2024
Agent replied · 22 December 2024
Hello Leon, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 4/5
TrustpilotAbdul Sami and Chloe have been such…
Abdul Sami and Chloe have been such joyful people to work with. There were some uncertainty regarding the property, but they were able to deal with these concerns. We have now exchanged contracts and are very much forward to completion. Many thanks Abdul and Chloe.
Deniyi · 20 September 2024
Agent replied · 22 December 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
Trustpilot10/10 service from James & Chloe
We had the pleasure of working with Chloe & James on our recent purchases of two units in Manchester which we have just exchanged on today! The level of knowledge and reassurance that James provided throughout the process was spot on, and the service and attentiveness from Chloe has been brilliant. Both have been very efficient with any queries we had and any following up that was required. Would highly recommend!
Katy · 20 January 2023
Agent replied · 22 December 2024
Thank you, Katy
★★★★★ 5/5
TrustpilotA very good company to start investing through...
Being a first time property investor I have had lots of right/wrong questions for Ciaran C./Adam B. Both were really supportive, well informed, professional and always ready to talk/email/whatsapp in explaining the process, what is next and resolve queries which gave me super confidence in investing through them. Thank you both and let's keep in touch. All The Best guys.
Kishanrao · 20 November 2023
Agent replied · 22 December 2024
Thank you for your feedback, Kishanrao
★★★★★ 4/5
TrustpilotRWInvest are perfect for first time 'flipping'
This has been my first experience flipping a property and I'm thrilled I chose RWinvest to do it with. Daniel has been incredibly informative, patient, friendly and spoke to me like a human which I've found is rare in the legal and property sector. He absolutely gained my trust and I'm really happy that the process was successful. I'll be looking to do this again in the future :)
Holly · 16 March 2023
Agent replied · 22 December 2024
Thank you
★★★★★ 5/5
TrustpilotThankyou Hamid and Chloe
Thankyou Hamid for the exceptional service. He was very attentive and supportive answering all my questions in details.Chloe has been an exceptional assistant throughout my property deposit process. Her prompt and effective support made the entire experience smooth and stress-free. I appreciate her attention to detail and the seamless assistance she provided. Thank you Chloe and Hamid.
Ameena · 23 January 2024
Agent replied · 22 December 2024
Thank you for your kind feedback
★★★★★ 5/5
TrustpilotGreat work
Adam Burns was very helpful in co-ordintating the progress of the sale.
Kailash · 8 October 2025
Agent replied · 22 October 2025
Thank you for taking the time to share your experience! We're delighted to hear that Adam was helpful in coordinating the progress of your sale. We’ll be sure to pass on your kind words to him.
★★★★★ 5/5
TrustpilotGreat customer support
I would wholeheartedly recommend RWInvest if you are considering investing in property. They have been very helpful and kind. Great care is taken to ensure that they find the best deal for you. I would like to say an extra special thank you to Daniel Chapman who has gone above and beyond expectations in guiding me throughout this process. Sharon
VC · 19 October 2023
Agent replied · 22 December 2024
Thank you for your kind feedback
★★★★★ 5/5
TrustpilotGreat customer experience & focussed people
Andrew Murray & Chloe Walker were really helpful to reach out during the right property of my interest, when it appeared in the market even though I was in touch with RWInvest for over a year without making purchase. They are smart, focussed and valuable to provide an excellent customer experience
Sriram · 26 April 2024
Agent replied · 22 December 2024
Thank you Sriram! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 4/5
TrustpilotMy experience and engagement with the…
My experience and engagement with the Admin Chloe was highly responsive & professional to get the process going.
Rashmi · 15 May 2026
★★★★★ 5/5
GoogleVisited the embankment exchange show apartments yesterday. Really impressed with the quality of build and finishing of the apartments. Site was easily accessible and reasonably clean and tidy considering it was a building site. Great level of service from Hannah, thank you so much.
Bilal · 26 August 2024
Agent replied · 25 October 2024
Thank you for your feedback Bilal, its great to hear that you were happy with your visit and the quality of the build and apartments! We appreciate your feedback!
★★★★★ 5/5
TrustpilotVisit to Embankment Exchange
Visited the embankment exchange show apartments yesterday. Really impressed with the quality of build and finishing of the apartments. Site was easily accessible and reasonably clean and tidy considering it was a building site. Great level of service from Hannah, thank you so much.
Bilal · 22 August 2024
Agent replied · 22 December 2024
Thank you for your feedback Bilal, its great to hear that you were happy with your visit and the quality of the build and apartments! We appreciate your feedback!
★★★★★ 5/5
TrustpilotAdam was great with being kind, timely
Adam was great with being kind, timely, helpful and very patient.
Annie · 8 October 2025
Agent replied · 22 October 2025
Thank you for highlighting Adam's excellent support! We're thrilled to hear you had such a positive experience with his kindness and patience.
★★★★★ 5/5
TrustpilotTRUST, HONESTY and SERVICE
I am not someone who goes out of my way to write a review, but witnessing my brother Sabir Shah's experience in selling his property through Chloe Walker, I was compelled to do so.
Monz · 8 May 2026
Agent replied · 23 May 2026
Thank you very much for sharing such a detailed account of your positive experience. We're delighted to know Chloe's professionalism and dedication made the selling process smooth and reassuring for your family. It's wonderful to hear that her efforts left a lasting impression and built trust. We look forward to assisting you again in the future and appreciate your kind words about our team.
★★★★★ 5/5
GoogleI recently visited Embankment Exchange. That was arranged by Hannah Joy. She was very flexible in arranging the visit to coincide with my travel plans. That was much appreciated. She presented the development well and answered all my questions.
Michael · 27 October 2024
Agent replied · 10 November 2024
Hi Michael,
Thank you for sharing your positive experience with us. We're thrilled to hear that Hannah was able to accommodate your schedule and provide a thorough presentation. Your feedback is invaluable and ensures we keep delivering quality service. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotVisit to Embankment Exchange
I recently visited Embankment Exchange. That was arranged by Hannah Joy. She was very flexible in arranging the visit to coincide with my travel plans. That was much appreciated. She presented the development well and answered all my questions.
M · 24 October 2024
Agent replied · 22 December 2024
Thank you for your kind words about Hannah Joy and your visit to Embankment Exchange. We're thrilled to hear that she accommodated your schedule and provided you with a thorough overview. Your feedback is valuable, and we're glad you had a positive experience. Feel free to reach out if you need any further assistance or information in the future!
★★★★★ 5/5
TrustpilotTop-notch Customer Service: Prompt, Proactive, and Patient
I would like to express my appreciation for Adam's outstanding customer service. Adam consistently responded promptly to my inquiries and was proactive in addressing any issues I had. His dedication, professionalism, and patience made resolving any issues a breeze. I highly recommend Adam for his excellent communication skills and commitment to ensuring customer satisfaction.
Kong · 25 January 2024
Agent replied · 22 December 2024
Thank you for your positive feedback, Kong.
★★★★★ 5/5
TrustpilotRWInvest - excellent and friendly customer service
RWInvest have been extremely helpful with my purchase of an investment property in the Liverpool area, providing regular updates and excellent customer service over several years. Kallum has been particularly helpful, recently facilitating a very reassuring site visit to enable me to see the progress being made at my property in person, and providing a great deal of useful information in a friendly and approachable manner.
F · 19 February 2023
Agent replied · 22 December 2024
Thank you
★★★★★ 5/5
TrustpilotKallum is proactive
Kallum is proactive, structured and always polite and follows up.
Colm · 2 October 2025
Agent replied · 22 October 2025
Thank you for your kind words about Kallum! We're thrilled to hear you've had such a positive experience and appreciate you highlighting his proactive and polite approach.
★★★★★ 5/5
TrustpilotDealing with Emily the Client Payments…
Dealing with Emily the Client Payments Manager was a positive experience. She was very helpful and quick to answer all my queries and also made the effort to phone me personally on occasions which was a nice touch.It would be nice if some of her colleagues would be as responsive as her.
Manoreh · 16 February 2024
Agent replied · 22 December 2024
Thank you for your positive feedback, Manoreh, we really appreciate it!
★★★★★ 5/5
TrustpilotGreat support and service from Daniel
Amazing service from Daniel Chapman. He was so helpful throughout my resale process. He kept me informed throughout the process and chased up other areas when necessary. He comes across as very professional but friendly, knowledgeable, patient especially with me and with great customer skills. Great asset to the company.Thank you Daniel for all of your helpBarbara
Barbara · 20 October 2023
Agent replied · 22 December 2024
Thank you, Barbara
★★★★★ 5/5
GoogleMy experience throughout the process with RWinvest Liverpool has been so positive.
Adam has been really helpful and dealt with any issues I have had so professionally and promptly.
He’s so friendly and so easy to talk to.
Rahat · 18 October 2024
Agent replied · 25 October 2024
Hi Rahat
Thank you for your kind words! We're thrilled to hear that Adam could assist you so effectively and make your experience positive. Your feedback encourages us to maintain our standards and continue providing the best service possible. If you need any more help or information, don't hesitate to reach out.
★★★★★ 5/5
TrustpilotGreat experience
Every encounter with RWinvest has always been a delightful one. I am always impressed with their service and communications with the team. Daniel Chapman from Client Relations has been amazing, he has been very quick and prompt in responding to my questions and queries, and always eager to help. I feel great and reassuring to have him handled my transactions.
Siew · 26 July 2023
Agent replied · 22 December 2024
Thank you for your positive feedback
★★★★★ 5/5
TrustpilotI would highly recommend RW Liverpool…
I would highly recommend RW Liverpool to anyone looking to invest in property, especially for short-term rental opportunities. A reliable and trustworthy team to work with. Chloe and Ruairi have exceptional customer service skills,
Sharon · 22 April 2026
Agent replied · 23 May 2026
Thank you for your kind recommendation! We're delighted to hear that you had such a positive experience with Chloe and Ruairi. We're committed to providing excellent service and supporting investment opportunities. Your feedback motivates us to continue delivering the best for our clients.
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