RWinvest Liverpool reviews

★★★★★ 4/5

Trustpilot

Communication

very poor communication initially (A 2-star rating). Our apartment at Element the Quarter is almost complete. I have sent an email ten days ago with some queries and received no reply. We also sent a number of emails last week to try to arrange viewing but again no reply neither to emails nor to voice mails. We only got an email reply today with apologies that the email went in Junk! I wonder why this happened specifically on this occasion although there were some previous communications using the same email? and what a coincidence to decide to check the Junk folder today! Not pleasant!!UPDATE on 26thOctober2023: Gary Clarke at RWinvest has been dealing with the issue mentioned above since this review was first published last month. He has been very professional in keeping me updated on the arrangements for viewing the property until a date was set for the visit on 25/10/23. He was there for us on arrival, showed us around the building and took us to view our apartment. The communication was brilliant and the development looks impressive with some brilliant on-site services such as the laundry room and the secured bike store room. He managed to make it up for us after the initial negative experience and hence I edited the rating to 4 stars! Thank you Gary!

M · 26 October 2023

★★★★★ 1/5

Trustpilot

they lie about the deal they make just…

they lie about the deal they make just to get the sale so be carefull.the solicitors they recommend namely Excell law are in the developers side rather than your side,I am thinking of taking this matter up with Law society.The development overall is ok, the cinema rooms a joke, a tv with a couch in front lol 😂 the rental return yet to be seen what amount will land in my account, aint got much faith in that too, in reality i just got tangoed.Louise Mcgibbon was excellent in showing us around and gets full marks ✅

Touchwood · 23 October 2023

★★★★★ 5/5

Google

The transaction was really easy to complete given the complexities from our side. Chloe was patient and guided us through the process. She was always communicating and checking in to ensure everything was going smoothly both with us and from a legal stand point. Appreciate the help, no doubt will have further transactions as we build our portfolio. Thanks again

M · 3 November 2024

★★★★★ 5/5

Trustpilot

what a great service

what a great service, the right place for the best peace of mind with a trusted service provided. even after sale service is kept the same expectation especially from Joshua ... definitely recommended !!

Talal · 29 September 2026

★★★★★ 5/5

Trustpilot

Dear RWinvest Team,

Dear RWinvest Team,I wanted to take a moment to express my gratitude for the exceptional service I received from Adam Burns during my recent property purchase.From the beginning, Adam demonstrated a high level of professionalism, knowledge, and efficiency. He guided me through every step of the process, ensuring that I understood all aspects of the transaction. His prompt responses to my inquiries and his willingness to address any concerns made the experience remarkably smooth and stress-free.I wholeheartedly recommend Adam Burns and RWinvest to anyone considering property investment. Their professionalism, transparency, and commitment to client satisfaction are truly remarkable.Thank you, Adam, and the entire RWinvest team, for your outstanding support during this journey...

Duygu · 10 October 2023

★★★★★ 5/5

Trustpilot

Liverpool - invest with Rwinvest

I've invested with various various companies and tried to diversify - Rwinvest are by far the safest and most professional in their field and most importantly keep their promises - the final product meets expectations, which I cannot say for others I have used - If I had known, I would have bought all the properties through Rwinvest. A thumbs up for Rwinvest. Daniel Chapman was our point of reference , so rest assured , they meet their clients full way.

Ernesto · 9 October 2023

★★★★★ 1/5

Trustpilot

A big no advice

During the purchase process in June 2018, I had an excellent service from RWinvest . However, I don't recommend at all to purchase! You might end up like me and the other investors who saw themselves frustrated and not even worth trying to have our money back because the invested amount is small considering the exorbitant price of legal fees and the chances to get your rights back because of the way the contract exchange has happened. Below is the story and you will know in the conclusion who their target audience to sell for. - First Promise Failure: Deadline of the completion date.After having the contract exchange processed, I was in continuous follow up as I could see that the completion date is impossible to be met which was April 2019. The excuses were many and my reply to them used to be "you promised to provide us trusted and well reputed developer" the answer used to come in a mean that the developer will anticipate....Of course the deadline delay was covered legally... therefore, we have been informed that definitely by September 2019 it will be finalized and they provided us at a later stage with a partial certificate of completion so we can pay the required amount to complete the 75% of the full value. However, the second deadline failed and they again promised us by March 2020. The reality is that the third promise was surely not going to happen but they collected the amount as per the contract and generated a completion certificate...- The First Shocking News!During March 2020 Covid-19 started to hit hard and they used this reason to buy more time. However, we understood later that the building can't be completed due to issues with the city council as it doesn't meet the regulation requirements!!!! We explored this reason after administration announcement done by the developer! - The Second Shocking News!After knowing that, we, as apartments' buyers, will get some of our invested amount returned as creditors (way less than 50%). I explored that the same project had issues and was bought by the developer and my apartment was registered under someone else's name and RWinvest didn't inform me about that! I leave it to you to imagine what kind of company is this!!!!- The Third Shocking News!The appointed solicitor didn't register my contract in the land registry!!! I leave it to you to imagine as well why this has happened?- The Fourth Shocking News!I will get 0% back from what I have invested because of the above reasons. My wife will write her review about the same experience in the same project (Fabric District) and about the second project called Hamilton Hub that we did invest in during summer 2018 as well ad we got 0 return to this moment...... and it has shocking news too...Majority of the investors that I got connected with were foreigners not living and residing in the UK and this might be a strategy and I let you imagine why RWinvest has done this....Note: I only highlighted some of the issues and there are more facts that I will be publishing.Watch out!Charly

Charly · 8 October 2023

★★★★★ 5/5

Trustpilot

I had a viewing of the Baltic square…

I had a viewing of the Baltic square construction siteAccompanied by Lewis Kckibbin together with a charge hand from NexusI put questions across to Lewis on various details of the site and the apartment I am purchasing, Lewis is very knowledgeable and can answer straightaway with any concerns if not then he would do his upmost to get back to me with an answer very quickly by making contact with the right person in that departmentI was put at ease and like the personable friendly approach I feel that is important to me which is very welcome as a new client, nothing negative at all to saySo far happy with RW, may it continue

Alan · 26 September 2023

★★★★★ 5/5

Trustpilot

My experience with RWinvest Liverpool…

My experience with RWinvest Liverpool has been so positive. I highly recommend these guys so professional and such friendly bunch of people. Rhys closed the deal for us in such a professional but friendly manner that we had no hesitation to purchase this property. Adam Burns been so helpful throughout the process. He is so professional but very friendly gentleman.

Consumer · 17 October 2024

★★★★★ 5/5

Trustpilot

Great experience!

Based on my previous experiences; I can clearly say that Adam Burns is a brilliant client care professional who knows the nature of his job well, is knowledgeable, has good communications skills, follows the process for all parties and concludes it quickly. Whenever we had a question, we received a very polite and quick response from him. He is very competent in planning, explaining and implementing processes. By his assistance, we completed the purchasing process in the most comfortable and easy way. We would like to thank him and therefore, the entire RW family for the respect he shows to himself, his work and his clients. I hope we have the opportunity to work again in the future.

Esra · 17 September 2023

★★★★★ 4/5

Trustpilot

Apartmenet in Liverpool

I recently had the privilege of working with an exceptional real estate client manager who played a pivotal role in helping me secure a contract to buy an apartment in Liverpool. special thanks to Kharym Rsool and Chloe. From our very first interaction to the moment the deal was sealed, their professionalism, expertise, and dedication were nothing short of outstanding.First and foremost, communication was a key highlight of this experience. My client manager was always just a phone call or email away, promptly addressing any questions or concerns that arose throughout the process. Their responsiveness instilled confidence and ensured that I was well-informed at every step. They not only communicated effectively but also listened attentively, understanding my specific needs and preferences to tailor their services accordingly.

Mo · 16 September 2023

★★★★★ 5/5

Trustpilot

Dream team!

Lewis and Peter were absolute stars. They’re both so accommodating and made me feel secure in my experience as a first time buyer. Lewis showed us the flat and let us take our time, answered our questions with patience, and even made it feel like a fun experience. If you sold tickets, I’d be back! 😂

VICTORIA · 12 December 2024

★★★★★ 5/5

Trustpilot

A million thanks

I met Joshua at the time I decided to invest and he was full supportive with all Invetment journey and he helped me with my decision and provided me with all analysis scenarios that I requested, after taking decision of investment and after paying the reservation fee my file moved to Adam who started with a journey of executing the exchange contract, with time zone difference between my country and UK Adam was full supportive for every question and/or clarification that I needed, he never give up from my tones of questions Finally, I see RW is one of the best combat to deal with, and this is the first flat I invest with RW but of course it won’t be the last Thank you Joshua and Adam for your amazing service Thank you RW

Nadim · 31 August 2023

★★★★★ 5/5

Trustpilot

Excellent and responsive service

Excellent and responsive service. We've bought several properties with them over the past years, and their service (especially Chloe Walker's) has been the reason we've returned.

Geff · 13 November 2025

★★★★★ 5/5

Trustpilot

RWinvest an excellent route to property management

RWinvest made my experience exciting as everything from first contact to exchange was seamless. No hassles. The coordination and follow up from Adam Burns, just made everything look too easy.

Kelvin · 25 September 2026

★★★★★ 5/5

Trustpilot

Kallum Holmes exceptional customer

Kallum Holmes provided me with an exceptional customer service ie timely responses even at late hours, clear guidance on needed actions results in completion of contract exchange in a smooth and timely manner.

Elie · 2 September 2026

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Kullam has guided us with all the procedures. Timely and quick response. Very satisfied and happy with the service throughout our registered with them. Great

Nuzhat · 9 October 2026

★★★★★ 5/5

Google

I got introduced to the team through a friend sometime late 2023. Excellent team right across board. Very helpful and always happy to help with any queries .Replies were also always prompt . Adam was exceptionally brilliant .Guided us through the process from the get go . Overall I have enjoyed the process and I would highly recommend them to anyone . Bravo guys!! Keep up the good work .

Femi · 29 January 2024

★★★★★ 5/5

Trustpilot

Thank you Daniel Chapman. Excellent standard of customer service...

It was a pleasure to be shown around our investment by Daniel Chapman. Daniel was a true professional, answering our queries in the most in-depth way possible and with the insight we needed, to feel the additional confidence. Upon request, Daniel went out of his way to show us around the community, adding further assurance to our investment. It was great to see the location, connectivity and accessibility of the property to the wider Liverpool community. Thank you Daniel, for the value added service. Greatly appreciated. Keep up the excellent standard of customer service.

Davinder · 21 May 2023

★★★★★ 5/5

Trustpilot

Why I would highly recommend: Rachael Barkley was my Client Care…

Rachael Barkley was my Client Care Executive and couldn’t have made the process any easier or smoother. In fact this was my second purchase with RWinvest and I specially requested Rachael as she had been so fantastic first time round. Nothing was too much trouble, she went above and beyond to cater for the fact that I live abroad and my availability was restricted due to Ramadan hours also. Rachael held my hand through the whole process and was patience personified.

Ms · 16 May 2023

★★★★★ 5/5

Google

I have had the pleasure of experiencing exceptional customer service from RWinvest. Adam and Michelle were remarkable and were exceedingly supportive in facilitating the acquisition of two properties in Liverpool, at "The Gateway." Their guidance was instrumental in the purchase of the properties and I express my utmost satisfaction with their assistance, and I am inclined to not only endorse but also consider any property advertised by RWinvest.

Narendra · 28 February 2024

★★★★★ 5/5

Trustpilot

Good After care Service

As expected, there are always unexpected issues, especially after the purchase a new build.Kallum took ownership, as the agent and interface with the Developer, the Management agent etc, to get all post completion issues resolved for me.This is really helpful as the flat is located in a city that I do not reside in, so logistics was tricky but Kallum made it easy

Lami · 12 April 2024

★★★★★ 5/5

Trustpilot

A massive thank you to Andy Murray and…

A massive thank you to Andy Murray and Adam Burns from RWinvest. I can not thank them enough for their help, patience, support and guidance. I'm confident I have made the right choice and this is my second purchase from Reinvest and hope not the last. Thank you

Ahmed · 9 December 2024

★★★★★ 5/5

Google

Chloe and Liam were very helpful with the process of getting to exchange of contracts. The communication and feedback were very timely and professional.

Ehi · 19 September 2025