Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI just wanted to take a moment to thank…
I just wanted to take a moment to thank Adam for his support throughout the purchase of my buy-to-let apartment in Manchester.
Anthony · 28 July 2026
Agent replied · 22 September 2026
Thank you for your kind feedback. We’re delighted to hear that Adam’s guidance, responsiveness, and attention to detail helped make your purchase a smooth and positive experience. Your recommendation is greatly appreciated, and we wish you every success with your Manchester investment.
★★★★★ 5/5
TrustpilotThank you to Kallum for helping me…
Thank you to Kallum for helping me through the process and for his prompt responses during time differences. Greatly appreciate!
Unknow · 17 July 2026
Agent replied · 22 September 2026
Thank you for your kind feedback. We’re delighted to hear that Kallum was able to support you effectively throughout the process, particularly with clear and prompt communication despite the time difference. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotExchange
Adam Burns helped us get through the next phase of our acquisition/ investment. He was clear and available as needed to work through queries and process . James was great too.
C · 27 April 2026
Agent replied · 23 May 2026
Thank you for sharing your experience! We're thrilled to hear that Adam and James provided valuable guidance and support during your acquisition process. Your satisfaction is important to us, and we aim to continue offering the same level of service to all our clients.
★★★★★ 5/5
TrustpilotIn particular
In particular, Adam was extremely knowledgable and helpful throughout the whole process getting us from queriers to now getting our contracts exchanged. He’s truly a valuable member of the team at RWinvest.
Boris · 18 April 2026
Agent replied · 23 May 2026
Thank you for sharing your experience. We're delighted to hear that Adam provided you with exceptional support during the process. Your kind words mean a lot, and we'll ensure Adam receives your feedback. Wishing you all the best moving forward!
★★★★★ 5/5
TrustpilotKallum has been great and very…
Kallum has been great and very supportive through the process. Defo recommend
Wasim · 4 September 2026
Agent replied · 22 September 2026
Thank you for your lovely feedback. We’re delighted to hear that Kallum was so supportive throughout the process, and we really appreciate your recommendation.
★★★★★ 5/5
GoogleIt would be hard to share specific situation that how RWinvest were very supportive, informative and sharing the next steps from day one engaged with them, when just asked few basic questions about such development till exchange the contracts were very professional , friendly and helpful to find something fits your needs……very recommended if you are looking for investing or own unit you will be in the safe hand!! Very special thank you to Rhys Jones as first person to contact and we had lots of calls till I find what I want with all the expectedly next steps ahead, very friendly and patient with me, then Adam Burns that took care of me since secured the unit till exchange the contract and share all the next steps clearly, he also been helpful when I had a comment in the contract, right away found a solution that fits everyone, his resilience and flexibility were great!
Ayman · 20 October 2024
Agent replied · 25 October 2024
Hi Ayman,
Thank you for sharing your positive experience with us! We're thrilled to hear that Rhys and Adam provided you with the support and guidance needed throughout the process and that you felt in safe hands. Your recommendation means a lot to us and we hope to continue to meet your expectations in the future. We appreciate your trust in us for your investment needs.
★★★★★ 5/5
TrustpilotAmazing team RWinvest
It would be hard to share specific situation that how RWinvest were very supportive, informative and sharing the next steps from day one engaged with them, when just asked few basic questions about such development till exchange the contracts were very professional , friendly and helpful to find something fits your needs……very recommended if you are looking for investing or own unit you will be in the safe hand!! Very special thank you to Rhys Jones as first person to contact and we had lots of calls till I find what I want with all the expectedly next steps ahead, very friendly and patient with me, then Adam Burns that took care of me since secured the unit till exchange the contract and share all the next steps clearly, he also been helpful when I had a comment in the contract, right away found a solution that fits everyone, his resilience and flexibility were great!
Ayman · 19 October 2024
Agent replied · 22 December 2024
Hi Ayman, Thank you for sharing your positive experience with us! We're thrilled to hear that Rhys and Adam provided you with the support and guidance needed throughout the process and that you felt in safe hands. Your recommendation means a lot to us and we hope to continue to meet your expectations in the future. We appreciate your trust in us for your investment needs.
★★★★★ 5/5
GoogleWe moved into A603 Parliament Square three weeks ago. We where living in Spain and put a deposit on the apartment in April with a view to move in September. Due to living in Spain Chloe was a valuable contact for us. She was prompt and reliable with our replies to messages and went out of her way to help us. We had several concerns about repairs and replacements in the property which she sorted for us. She was excellent at communicating and friendly and enthusiastic in her approach. Without Chloe's help we would have had a very difficult move to the UK. She has been excellent and professional in her approach to help us have this wonderful apartment.
Anita · 19 October 2024
Agent replied · 25 October 2024
Hi Anita,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Chloe was able to assist you so effectively during your move. Our team is committed to providing excellent service, and it's rewarding to know that Chloe's efforts made your transition smoother. If you have any further concerns or need assistance, feel free to reach out. Enjoy your new home in the UK!
★★★★★ 5/5
TrustpilotKallum is our Client Relations Manager…
Kallum is our Client Relations Manager and when there was an offer from the developer for an additional parking space, Kallum reached out and outlined the benefits and the offer highlight and what followedwith the exchange and transfer was handle impeccably and on time. Kallum Holmes just made it easy!
Aneela · 13 October 2025
Agent replied · 22 December 2024
Thank you for sharing your experience! We're thrilled to hear that Kallum provided such excellent support and made the process smooth for you. We'll make sure to pass along your kind words to him.
★★★★★ 5/5
TrustpilotAdam was very supportive and always…
Adam was very supportive and always paying attention to each step in the process, making it very easy to complete the contract exchange in a very smooth way
Javier · 15 April 2026
Agent replied · 23 May 2026
Thank you for sharing your experience. We're glad to hear that you found the process smooth and supportive. We value feedback like yours as it highlights the dedication of our team members to providing excellent service.
★★★★★ 5/5
TrustpilotResponsive and Supportive Service Experience
I found Adam to be very responsive and supportive throughout my property purchase. Communication was clear and timely, and I always felt guided along the way. Any questions I had were addressed quickly, which made the process smooth and reassuring. Overall, I appreciated his professionalism and consistent follow‑up, and it gave me confidence in the investment journey.
Vv · 27 August 2026
Agent replied · 22 September 2026
Thank you for your kind feedback. We’re delighted to hear that Adam’s responsive communication, guidance and consistent follow-up helped make your purchase feel smooth and reassuring. We truly appreciate your trust and are pleased to have supported you on your investment journey.
★★★★★ 5/5
TrustpilotApartment Purchase RWinvest Liverpool
I purchased an apartment through RWinvest Liverpool with Heather Wilson as Client Relations Manager. I found Heather to be an excellent customer service professional who provided plenty of valued help and advice and diligent follow up. At all times she showed professionalism, integrity and trustworthiness. As with any property purchase there were stressful events when things didn’t go exactly to plan, but I was very glad to have Heather as the point person to resolve problems.
Alan · 10 April 2026
Agent replied · 23 May 2026
Thank you for sharing your feedback about your experience. We're pleased to hear that Heather provided you with excellent support and guidance throughout the process. Your acknowledgment of her professionalism and dedication is greatly appreciated. Should you require further assistance or have any additional feedback, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotFirst-time off plan purchse
I’ve always been cautious about investing my savings in off-plan purchases. It can feel daunting to trust your potential life savings to something that isn’t physical yet, and to place your money in the hands of a developer and their representatives.Abdul Sami from RWInvestment was excellent in reassuring me. He explained the reputation of the property developer and showed me what has already been purchased on the project. He gave me the freedom and advice to conduct my own due diligence on the property developer and RWInvest themselves.Once I felt satisfied and comfortable, I signed up. Adam Burns handled the handover brilliantly. He was an excellent communicator, facilitating communication between myself and the conveyancing solicitor to finalise the initial exchange. Adam was always available to answer any questions or queries I had. Upon the exchange of contracts, he explained that I am now offered client aftercare by RWInvest, where they will provide regular updates on construction progress and opportunities to visit the site periodically.RWInvest has been excellent. Sami and Adam were very reassuring, and I would definitely recommend them to anyone, especially if you’re a first-time buyer like me.I am looking forward to completion in 2027, God willing!
A · 13 September 2024
Agent replied · 22 December 2024
Hello, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
TrustpilotI recently contacted RWinvest regarding investing in off plan properties
I recently contacted RWinvest after reading previous Trustpilot and Google reviews regarding investment opportunities and spoke with James Crompton. His knowledge of the entire market was top and was he was very easy to work with. After agreeing to move forward with a property, I was passed over to Adam Burns. At first I was hesitant to be passed to another, especially as James was very knowledgeable. But Adam was perfect for what I needed on the client care side. He understood that I wasn't available during the day, so was happy to converse over Whatsapp in the evenings, when I struggled with the solicitor on certain points, again Adam stepped in and made the process so simple.A pleasure to work with these both, they are both experienced, customer friendly and are passionate about their jobs and what they do... RWinvest have really got it right with their employees and the skills they bring.
Rena · 5 September 2024
Agent replied · 22 December 2024
Thank you Rena!Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 4/5
GoogleI’m an investor at their project 6 years ago
I dealt with many of the managers at RW
Previously was with Ben Fisher and now with Peter Sinclair
Peter is very responsive
He will go above and beyond to make things go smoothly. His customer service can be a role model. Amazed by how much he is willing to help and support and the advices he give are so helpful . Thank you a lot Peter🌹
Lolo · 3 November 2024
Agent replied · 10 November 2024
Hi Lolo
Thank you for taking the time to share your experience with Peter. We're delighted to hear that his dedication and customer service have made a positive impact during your investment journey with us. Your feedback is greatly appreciated and will be shared with the team. If you need any further assistance or advice, feel free to reach out.
★★★★★ 5/5
GoogleChloe has been extremely helpful with our buying process. We had a pretty niche situation trying to buy from abroad and working at sea but she made sure to keep the process going smoothly with great communication and chasing up processes at every step on our behalf. A wonderful experience.
IAM · 16 September 2025
Agent replied · 22 September 2025
Thank you for sharing your experience! We're thrilled that Chloe could assist you so effectively, especially navigating the challenges of buying from abroad and working at sea. Clear communication and proactive support are priorities for us, and it's wonderful to hear they made a difference for you.
★★★★★ 5/5
GoogleIn my career spanning more than 30 years in property development and investment I have employed hundreds of consultants. Without hesitation I can say that dealing with both Michael Forshaw (Property Investment Consultant) and Adam Burns (Client Care Executive) of RWinvest Liverpool was an absolute pleasure. Both of them communicated superbly throughout what, in my case, was quite a protracted period. Michael took time guiding me towards the apartment that he genuinely thought best suited my needs while Adam showed great patience and encouragement while I frustratingly had to deal with other overly pedantic parties. Hunter Finlayson
Hunter · 26 August 2024
Agent replied · 25 October 2024
Hello Hunter,
Thank you so much for your detailed review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotPatience, professional and helpful
Daniel is very professional, helpful and patient during my experience of investing into an off plan investments. As you know there are so many variables in any investment journey. Daniel is always there and listen to my request and find out information I need with patience and understanding. I have completed my investments successfully, thanks so much to Daniel to make this journey pleasant and successful. I have no hesitation to recommend Daniel to any potential investor.
Ran · 16 September 2024
Agent replied · 22 December 2024
Hello Ran, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
TrustpilotThe staff at R W Invest are all…
The staff at R W Invest are all fantastic. I have purchased 2 apartments with them and everyone I have been in contact with couldn't do enough to help in the process. Just 2 of the stars (could have added many more) i dealt with were Chloe and Huw, both friendly, very helpful and patient.
Mark · 6 August 2026
Agent replied · 22 December 2024
Thank you for your wonderful review and for choosing R W Invest for your apartment purchases. We’re delighted to hear that Chloe and Huw made the process friendly, helpful and straightforward. Your kind feedback means a great deal to the whole team, and we truly appreciate your continued trust.
★★★★★ 5/5
TrustpilotWe visited Parliament Square…
We visited Parliament Square Development a few days ago with Hannah Joy from RW.Hannah was already waiting for us when we arrived ( a few minutes late, sorry Hannah) and then showed us to our apartment to check on the state of completion. As expected, there were a few things that needed to be remedied. But Hannah stayed on the case and revisited the apartment today to check on progress. She the reported to us with photos that all jobs bar one have been done. Which is a great relief to know!After taking us to our apartment Hannah also showed us round the common areas and the underground parking garage. She gave us plenty of time to look around.Hannah is friendly, approachable and reliable, she behaves in a very professional manner at all times. Thank you Hannah for your support.K. Suchy
Mr · 26 June 2024
Agent replied · 22 December 2024
Thank you very much for your positive feedback Christopher,It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotGreat personalised service
Great personalised service! I was really happy with the service during purchase of my property. Andy and Chloe Walker were with me all through the process and it was great teamwork!The gesture that impressed me most is the way Kallum Holmes offered help to me two months after I became their ‘ex’ client! He called me twice on my international number and proactively helped me through my situation. Made me feel that I really mattered to them and wasn’t just a number!
Sangita · 26 June 2024
Agent replied · 22 December 2024
Hello Sangita, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotAn efficient, professional experience from RWinvest.
So far so good. An efficient, professional experience from RWinvest.I bought my first off-plan property from RWinvest in Liverpool’s Baltic Triangle, developer Legacie, and the process has been going very smoothly; contracts have just been exchanged.After my initial enquiry I was contacted by Joshua McIntye, who was very helpful and fully engaged, answering all my questions in detail and generally doing an excellent sales job. Some friends had warned me against investing in off-plan properties, particularly in Liverpool, and seeing a number of negative experiences online had made me rather wary, but the comprehensive information shared with me regarding the processes, protections and the companies’ track records put me at ease.After making the deposit I was happy to be passed on to Chloe Walker in customer care, who guided me effectively through the conveyancing process. The solicitors RWinvest had assigned me seemed to be dragging their feet somewhat, but Chloe made sure there were no issues, or implications for missing the 21 day deadline, and in the end we exchanged contracts just a couple of days late.Completion is some way off, in Q1 2027 if all goes to plan, but certainly, from my experience so far I would be very happy to recommend RWinvest as a company to deal with. To give a full picture, I hope to update this review when the construction is finished and I own the keys.
Jim · 19 June 2024
Agent replied · 22 December 2024
Thank you Jim! Our Sales & Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 4/5
GoogleIn our dealings with RWinvest in the past 2 years, we have no complaints so far. Any concerns have been dealt with professionalism and sensitivity. Shout out to Michael Forshaw who's been very helpful and patient, promptly responding to queries and concerns and Client Care Manager Chloe Walker, ensuring a smooth and seamless process. They've kept us updated throughout the process. We hope our dealings with RWinvest continues smoothly as it's begun.
Nkoyo · 27 October 2024
Agent replied · 10 November 2024
Hi Nkoyo,
Thank you for your positive feedback and for acknowledging the efforts of Michael and Chloe . We're delighted to hear your experience has been smooth and seamless. We strive to maintain the highest level of professionalism and are committed to supporting you in the future. If you need further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotPerfect
Soon an update is coming just be carefull for now!!!!!!First of all This will be a long review and also I will update according to the process. It is a good company. after registered to their website Dean contacted with me. Dean is amazing. Everything he said was correct and he is helping a lot. we have already exchange the contract and waiting for completion. I ll update here after the completion too. After you agreed to buy Rachel, Sarah and Gary will contact with you. They are after contract team. They are good too. And after you agreed you have to deal with solicitors and official things. Chloe helped us and she was very very helpful and patient to us. So far all is good and waiting for completion. I double checked everything they told me and so far good. You can frustrate from process little bit so be patient little bit. As I said before Dean is key here. He knows a lot he is amazing. He is helping and educating you (ıf you dont know about real estate market). I will continue...
Izzet · 7 June 2024
Agent replied · 22 December 2024
Thank you, Izzet
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
