5/5
Prestige
Professional competent and helpful, throughout the process from viewing to completion Rachael guided us through the process with confidence and she was approachable and reassuring
Agent replied · 16 June 2024
Thank you
Trusted Agent profile · Liverpool
★★★★★
1,665 reviews across 2 platforms
Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
Part of RW Invest, see every office.
RW Invest's office in Liverpool, at Unit 101, is rated 4.7 out of 5 across 1,665 reviews on two platforms, including 701 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
Prestige
Professional competent and helpful, throughout the process from viewing to completion Rachael guided us through the process with confidence and she was approachable and reassuring
Thank you
5/5
chloe was very helpful in replying to any queries prior to the exchange of contracts. I hope the rest of the process continues as seamlessly
Thank you for your feedback
5/5
Quite a good experience
Quite a good experience. Would like to thank Daniel and Jennifer for their great service, especially for showing me around when I visited Liverpool. Will hopefully leave a review after handover and when we get our returns.
5/5
The RW Invest team have been great throughout the whole process of purchasing my first investment property. With particular thanks to Lori and Emma who have made the process smooth sailing, keeping me up to date at every stage.
5/5
Chloe, James and the team were fantastic from start to finish - really clear, helpful and efficient. High recommend and would definitely deal with them again.
5/5
RW Invest understood my investment requirements and tailored the Asset search accordingly. Saj Ali triggered the initial sales process and provided multiple options from the introduction stage of the Asset till my payment plan and then once initial deposit was paid Daniel Stewart captained till the exchange was completed. Each of their suggestions were fair and supportive specially during the core Covid period. My experience with them was fantastic and I am sure other investors will find the same. K N S
1/5
I have bought in 2 developments in liverpool on the advice of RW invest. Both have been a total disaster and as soon as they got their commission i have heard nothing from them, just left me high and dry and have had to try and sort my self. I truly wish I had never came across this company .They knew the the developments and the developers were seriously flawed but continued marketing. 3 years later many of my apartments are still not complete and received none of the guaranteed rentals. Would in no way would I recommend RW invest.
5/5
RW invest were hands down a great choice to invest with. James and Daniel have been excellent and most helpful during the process of my purchase. Always being on hand to help and answer my questions at any time. Both very relaxed in their approach which helped put me at ease with such a big financial commitment. I look forward to continue working with these guys during the sale purchase and hopefully when the time is right for my next purchase.
5/5
I had a very positive experience buying my first property with RW, all the staff were very helpful and were always available whenever I had a question, they made the experience very simple and straight forward. I would like to give an honourable mention to Anthony Santos who took me to my viewing and always checked up to make sure everything was running smooth and made me feel at ease. Also Rachael Barkley who would make sure all paperwork was completed and processed and chased all parties to ensure the deal got over the line as quickly as possible. Thank you!
5/5
Super easy purchasing experience, Chloe and Rhys helped me all the way.
Thank you very much for your kind feedback!
4/5
Excellent support from Chloe Walker
Got excellent support from Chloe. She delivered on everything she said she would.I was however not pleased about the insufficient help with identifying a suitable method for payment in spite of assurances in the regard.
Appreciate the feedback, Sekinat
5/5
Effective
Smooth, Fast, Responsive & Effective.
Hi Chukwuka,We're thrilled to hear you found our service smooth, fast, and responsive! Your feedback is invaluable to us, and we strive to maintain this level of service for all our users. Thank you for sharing your experience!
5/5
I sold a property through RW and found the process very quick and easy. The staff were helpful and transparent about their process and fees. They found a buyer for the property very quickly which only goes to show that they are well connected and there is no time wasting. Kallum Holmes guided me through the process. He was very helpful and responsive.
5/5
Excellent experience with Phoebe…
Excellent experience with Phoebe .Throughout the journey till the exchange , she was keeping me updated with the correct information.Keeping in touch on the phone and email. Very efficient and She knows her job well. Highly recommended.
Hi Maria, thank you very much for your comments!
5/5
I would like to give my appreciation both to Ruairi Haughey and Chloe walker for their outstanding service in helping me with my second investment purchase and exchange within three weeks. I was really happy with Chloe’s determination and prompt support to help with the exchange. I trusted Chloe as knew she could do it and her helpful attitude clearly reflects she can continue taking new challenges and grow with RW-Invest. Well-done Chloe.
4/5
Truly professional and rewarding experience
I had the privilege of working with Ron Lloyd and Racheal Barkley.They were truly professional and assisted in addressing my long list of questions. However, most impressive was the follow through that was often required, due to the nature of my job.They were knowledgeable and in any instance where they could not address my concerns immediately, they followed through with other counterparties for resolution. Racheal (client care) provided step-by-step guidance and talked me through my next steps consistently to ensure I had reviewed documentation where required, addressed any concerns / queries and met deadlines.
5/5
I met with Kallum to view a property
I met with Kallum to view a property. I very much enjoyed meeting him and he was personable, attentive and patient!
Thank you for your feedback, Adam, it is very much appreciated and we are glad to hear you were happy with the service during your visit.
5/5
Hi to Kallum and Danny at the RW INVEST…
Hi to Kallum and Danny at the RW INVEST in Liverpool.Just been given an excellent first class tour by both Kallum and Danny showing me and my wife around my future investment.There knowledge and enthusiasm for the project was first class.They both answered all of my question,s and made us feel really happy and secure in knowing that everything is going to plan in Parliament Sq.Well done lad,s 10/10 keep up the good work.Regard,s Paul/Liz
4/5
Smooth process to contract exchange.
The process to contract exchange was pretty smooth and Chloe Walker followed up with me regularly through the process to make sure everything was in order and stayed on track.
Thank you
5/5
Excellent team off professionals,very…
Excellent team off professionals,very helpful and understanding, pleasure to do business with such a great people
Hello Darius, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
Always reply back to you ASAP and don't…
Always reply back to you ASAP and don't keep you hanging about, also very helpful and polite and pleasure to work with would recommend very highly
Thank you for your feedback, Mr Ali
1/5
My life destroyed
Full of promises please be very careful my investment has taken over 5 years to handover and the developers went into administration and RW nowhere to be seen
Dear Michael,Thank you for your feedback. The project you refer to was impacted by a series of complex and unprecedented effects primarily caused throughout the Covid-19 pandemic. Whilst the developer entered in to administration as a result of this, RWinvest intervened and worked alongside the development funder and administrator to ensure that the project its self could move forward to completion.We are pleased to see that completion notices have been issued this week and the apartments are completed and ready for handover, and furthermore there are already tenants secured to occupy some of the properties within the development upon handover.We have been in communication with all investors throughout this process however if you wish to discuss the matter in further detail we would invite you to contact us at your earliest convenience.RW Invest
5/5
Adam and the Team were great
Adam and the Team were great. Super helpful and kept us informed every step of the way.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
Chloe has been thorough all through the engagement process. Pleased overall with her professionalism.
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The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. RW Invest hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Yes. RW Invest won Trusted Agent in The Trusted Agent 2026 awards.