Trusted Agent profile · Liverpool
★★★★★
1,665 reviews across 2 platforms
Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
Part of RW Invest, see every office.
RW Invest's office in Liverpool, at Unit 101, is rated 4.7 out of 5 across 1,665 reviews on two platforms, including 701 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
1/5
GoogleDo not be fooled by positive reviews! You have sold sub-standard flats to many naive investors, most cash buyers unfortunately. Beware, do not buy on impulse. Carry out thorough research, ask questions, visit the venue, contact existing residents. Agents will tell you what you want to hear, and this industry in not regulated. Only purchase if you are 100pct sure it will be a good investment. Do not be fooled by what agents say... they only care about their commission!!
5/5
GoogleChloe was very helpful throughout the exchange process. She was available to answer questions and this being my very 1st purchase, she made it a wonderful experience. Thanks for all your help.
5/5
GoogleWe are very pleased with the service received from RW Invest. Daniel has been most helpful and accommodating with us since the start of our engagement with him all the way through.
4/5
GoogleBeen working with this company for about 2 years plus before the development of the property, pre-construction/construction phase. During my time the experiences has been ups and down with a lot of Pros, Been working alongside Dan Chapman,he’s been great dealing and handling with my quarries from the start till end, got to say it’s been a pain but he’s kept it solid and patient, due care, honest, understanding 100 percent customer service support, definitely reverse what he’s due from my end, hope the company can recognise that too! Very good company with dealing with my situations, try to assists in many aspects they reverse their dues too. The 1 star I’m holding back is just due to my own personal issues but that’s my story. However if you haven’t purchased a property with this company or been working with Daniel Chapman I’ll advise gain some capital and get the ball rolling in for 2022 Recommendations from my self 99%%%!!!
5/5
GoogleOK. I used RW invest for a purchase in Liverpool at the what was off-plan Parliament Square development. When any company and their employees badger you for a reference or review, it stems from a confidence in themselves and their work. I like that sh it. I'm all about that sh it. RW invest, starting with what is now an ex-employee I believe in Tom, and subsequently Gary and Peter, my experience with these guys has been nothing short of impeccable. Great manner, great personas, Gary particularly going out of his way to accommodate any and all requests I had concerning the development and my purchase. I'm a very straight talking kinda guy, tell it lke it is all day every day. If these boys were useless, I'd tell em' to their face. They are however, the absolute opposite. Impeccable sales service through to after sales care with both Gary and Peter and I'm blessed and fortunate enough to have had them manage my acquisition. There aren't enough superlatives to give them really. Readily available over email, whats app and telephone call any time. Made the entire purchase procedure simple, smooth and effective throughout and they're an asset to this organisation. Whatever pay or commissions they're getting, I hope its enough. I run a couple of businesses out in Dubai, and staff / team members like this you retain at almost any cost. As a business owner large or small, you're only as good as your employees. And Gary and Peter are AAA Grade rated people. I cannot recommend them enough and be safe in the knowledge, that you’re dealing with total professionals and top fellas.
5/5
TrustpilotRw-invest have been absolutely…
Rw-invest have been absolutely fantastic throughout the whole process from start to finish.guiding me and keeping me informed.Racheal Berkley,Heather Wilson, Daniel Chapman and Garry Clarke and the rest of the team have been very professional and are a credit to rw-invest
We appreciate the positive words
5/5
TrustpilotI have had a great experience with Max…
I have had a great experience with Max Carpenter, Rachel Barkley, and Daniel Chapman when buying my property. I do recomment this team for first time buyers who need expert assistance during the process.
Thank you for your feedback
5/5
TrustpilotVery reliable !
Very reliable !Thanks Rachael and Anthony.Rachael Barkley regular call and email follow up make everything very smooth. She is very helpful and professional. She can provide excellent customer service. Hope the rest of the process will be good until completion.
5/5
GoogleWe have now collaborated with RW Invest on several projects. Very satisfied so far.
Hi Roy, Thank you for your continued collaboration and trust in us for your projects. We’re thrilled to hear you’re very satisfied with our services, and we look forward to many more successful ventures together. If there's anything else you need, feel free to reach out.
5/5
TrustpilotSite visit No 1 Baltic square…
I have been kept informed of any progress of the build.Met up with Lewis from RW investWho was professional towards me and answered any concerns I put across. I was shown around the site and was happy at what I had seen
Hi Alan, thank you very much for your kind comments
5/5
GoogleReally outstanding service from beginning to end. Sales team (Jaimie and Esther) were really knowledgeable and extremely professional, I loved dealing a with them. Client care team gave really amazing service, Emma was really helpful and coordinated everything smoothly. I would recommend RW Invest.
5/5
GoogleFantastic job, he was following the process very closely and offered help before even asking! Great job
Hi Carlos, It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on! All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
GoogleI am very happy with the service I received at RW... Craig and Charlotte were very helpful as this was my first property purchase and they helped walk me through it with ease... I would highly recommend RW for property investment.
5/5
TrustpilotWe are first time buyers of property in Liverpool
We are first time buyers of property in UK and for us was really hard to find investment company which we can trust. Our first contact was with Ben Fisher and it didn’t took long to make decision for purchase. He is not only a real professional but a very polite and helpful man. After choosing our apartment with Ben we started our communication with Chloe Walker from the Client Care Team. Her support through the process was absolutely priceless. She was there for us not every day but every minute. We had the fastest responses of our questions we’ve ever experienced. She is also very kind and helpful and it was pleasure for us to have her as our consultant until our Exchange Contract. The whole process until now was so easy for us so we are considering another deal. We can highly recommend RW Invest.
5/5
TrustpilotExchange of apartment
Chloe and Lee have been fantastic . The experience working with them has been great. Chloe has followed up with the lawyers and made this experience a pleasant one. All the steps leading up to the exchange were thoroughly explained.
Thank you for your positive feedback, Sabrina.
5/5
GoogleVery good company, process was smooth and efficient. Joshua James and Rachael Barkley - you guys are brilliant
Thank you Fariz! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotVery friendly and proactive service…
Very friendly and proactive service from Kallum. He made the process smooth and kept me fully informed at every stage to make sure that I was happy. Nothing was too much trouble for him. Many thanks.
Thank you for your positive comments
5/5
TrustpilotRW Invest Property
I’ve recently purchased a property through RW Invest. Phoebe, one of the Client Care Executives, made the process extremely pleasant - she was fully supportive, very organised and communicated well throughout the process. Overall a very stress free process.
Thank you for your positive words
5/5
TrustpilotAdam Burns demonstrated excellent…
Adam Burns demonstrated excellent understanding of my needs. He was very helpful, supportive and responsive, even outside hours or week ends.
Thank you Joseph! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleGood to investmenting fund and best and easy all online documents to sign and information . All person are supporting in all departments... Thanks
Thank you Harshit! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleVery slick and professional process. I have been looked after every step of the way and someone is always available on the phone if I have any queries.
Thank you for your feedback, Nikki!
5/5
TrustpilotGreat outcome and engagement
Good communication and engagement from RW-Invest. They managed to negotiate a good deal for me as well and kept me in the loop in terms of next steps. Always around to help and support.
Thank you for your feedback
5/5
GoogleChloe Walker was a great Client Care Manager. She was helpful, knowledgeable and answered all questions that I had.
5/5
TrustpilotBrilliant company to work with
Brilliant company to work with. Everyone is very efficient and polite and helpful and knowledgeable
Thank you for your feedback Nikki, we appreciate it!
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The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. RW Invest hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Yes. RW Invest won Trusted Agent in The Trusted Agent 2026 awards.
