5/5
GoogleRW was very helpful and I could buy a flat quickly and easily.
Agent replied · 25 December 2024
Thank you for your feedback, Adam. We appreciate it!
Trusted Agent profile · Liverpool
RW Invest Liverpool reviews
★★★★★
1,665 reviews across 2 platforms
Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
Part of RW Invest, see every office.
RW Invest's office in Liverpool, at Unit 101, is rated 4.7 out of 5 across 1,665 reviews on two platforms, including 701 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Google5/5
GoogleChloe and Kharym, were great help taking me through the buying process, and were patient with my solicitors
Agent replied · 25 October 2024
Thank you for sharing your experience, Aribim. We're thrilled Chloe and Kharym provided excellent assistance during the buying process. Your feedback is appreciated and helpful for future customers!
5/5
GoogleRachael did a fantastic job in providing client care support. She is always professional, helpful and very knowledgeable, and a pleasure to talk to. Yasmine C
Agent replied · 17 June 2024
Thank you Yasmine! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
4/5
GoogleAdam from the client care team has been extremely helpful throughout the exchange process and was always available to address my queries and concerns- very pleased with the service overall
Agent replied · 17 June 2024
Thank you for sharing
5/5
GoogleChloe Walker & Dan from RW Invest have been fantastic throughout my journey into being a first-time off-plan buyer! Really helpful and very quick with getting all paper work and any other business sorted!
Agent replied · 17 June 2024
Thank you for your feedback, Will
5/5
GoogleChloe was superb. The communication was extremely efficient. There were regular phone calls with updates. All questions were immediately answered. Very knowledgeable and professional. All going well I'm sure we will cross paths again.
5/5
GoogleHad a great experience with RW Invest. We are first time investors and Daniel and Chloe made the process easy by explaining everything in terms we could understand. Would definitely recommend. Mike and Jane
5/5
TrustpilotThank you very much to Adam for his…
Thank you very much to Adam for his great cooperation and help in every aspect related to the purchase of the apartment. I recommend him and Dennis 100%😀
Agent replied · 16 June 2024
t’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
4/5
TrustpilotCraig and Chloe from RW-Invest have…
Craig and Chloe from RW-Invest have both been very helpful and caring towards my situation during the exchange of contracts process. I am very greatful to them both. They were always prompt to respond to all my queries and concerns. It was a pleasure dealing with them.
Agent replied · 29 August 2024
Thank you for your feedback
1/5
TrustpilotABSOLUTE FRAUDAL COMPANY.
ABSOLUTE FRAUDAL COMPANY.THEY TOOK MY £40K AND RUN AWAY. THEY SAID IT WILL COMPLETE IN 2 MONTHS WHEN TAKING THE DEPOSITS WHERE THERE WERE NOT EVEN A SINGLE BRICK IN THE LAND. NOW IT HAS BEEN 5 YEARS AND THEY ARE SAYING COMPANY WENT INTO LIQUIDATION AND WE ARE UNSECURED AND WE WON'T GET A SINGLE P. IT WAS MY MOMS AND SISTERS LIFETIME SAVINGS. THEY LIED FOR YEARS SAYING THAT FOR SURE THEY ARE ABOUT TO FINISH AND I PASSED THE MESSAGES AND THEIR LIES TO FAMILY. IMAGINE WHAT A POSITION THEY PUT ME UNDER
1/5
TrustpilotSayna Molana
Sayna Molana4 reviewsan hour agoNEW-EditAvoid,Avoid,Avoid,Avoid,Avoid,Avoid,Avoidyou paying the first holding deposit like me without seeing the contract and that's the starting point to have a ride of a hell .be wise and do not pay a penny before you see the contract and do not, not, not, not listen to salesman and do not take their advice on serious basis as everything is focused to get your holding deposit and then you are like a wounded deer in their hands .Now when you read this it is only yourself to blame if you stretch out deposit without seeing the contract .I am 100 % sure if anybody with smallest brain see the contract they will not hand out holding deposit and will approach with little bit of wisdom
5/5
TrustpilotSaj and Phoebe has provided an…
Saj and Phoebe has provided an excellent service throughout the process until exchange. They answered all the questions I had and helped me choose the best possible investment for me! Definitely will work with them for my next investment. Thanks for your help :)
Agent replied · 16 June 2024
Appreciate the positivity
5/5
GoogleTransaction was very smooth. RW was very professional throughout the whole process. It is a pleasure to deal with the team.
5/5
TrustpilotAll round great team
All round great team, particular shout out to Chloe Walker - very supportive, helped provide clarity and regularly chased for check ins/updates when I was being unhelpfully unresponsive. Pleasure to deal with.
5/5
GoogleExcellent customer service from Chloe - my first time using this service and very impressed
Agent replied · 9 November 2024
Hi Sarah, Thank you for your feedback! We're thrilled to hear about your positive experience with Chloe. Providing excellent customer service is our priority, and we're glad you were impressed with your first visit. We hope to serve you again soon!
5/5
TrustpilotExcellent Personal Attention from RW staff
Excellent Personal Attention from RW staff - Chloe and Ryan. The whole process so far has been made very easy
Agent replied · 23 August 2024
Thank you Kev! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotFrom start to finish fantastic service…
From start to finish fantastic service given by Adam and his teamThey made everything so Crystal clear for me and really helped me get this investment over the lineHighly reccomend Adam and RW invest
Agent replied · 16 June 2024
Thank you for your feedback, Stephen
5/5
GooglePhoebe was the absolute best. She was so patient with me and extremely nice on the phone. It was great working with her
5/5
TrustpilotThe service was really excellent
The service was really excellent, not only from the professional point of view but also from the human point of view. I know it is very difficult to work with clients who live in Argentina. You have done it in an excellent way. It is the second time I make an investment with you, in Uk there are many options, but the main reason why I do it with you is because of the excellent team of people you have. I am sincerely grateful to you.Specially thank you very much Nicholas and Chloe
2/5
TrustpilotPoor experience: Disappointed and Unhappy
The sales agent is a really lovely and helpful guy; however I must be the most unlucky investor. I signed for two properties between 3-4 years ago and paid around £100k in total.As of now, one has gone bankrupt leaving me unsecured and having lost my full 50% deposit, the other one is delayed and delayed endlessly and I doubt it will ever complete.What are my options?I am angry, really frustrated by poor communication leaving me very upset and I do blame RW Invest.I want to assign these contracts and retrieve my money but am not getting any help in achieving this.Therefore I cannot rate this company or recommend them to anyone else.
5/5
TrustpilotHad to write a second review as I…
Had to write a second review as I continue to be impressed by RW invest. The client relations manager Lewis worked tirelessly with the solicitors / developers chasing down signed contracts that were delayed slightly. It really felt I had someone in my corner supporting me and was receiving updates every few days on what the status was. It’s easier for companies like rw invest after purchase to just ignore you because the sale has been completed, but that’s not the ethos of the company and I commend their approach to ongoing relationship management
4/5
TrustpilotViewing with Lewis at Element, The Quarter
Good to meet up with Lewis today for a tour of my ‘near complete’ apartment. Tour lasted about an hour so access to both my apartment, the show apartment and other facilities on site. Only disappointment was to receive a parking ticket, having parked, were suggested before the viewing. It would be helpful for R W Invest to know where clients should park to avoid parking tickets.
5/5
TrustpilotGreat Support
Thanks to Daniel, access to our nearly completed apartment was granted from the builders with very short notice. He was personally there and punctual to show around. Thanks so much Daniel!
5/5
GoogleManny Thanks to Tayla Roberts from RW Invest . She has been everytime on other line of the phone , Only with her help so quick and easy was all the procces
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. RW Invest hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Questions about RW Invest Liverpool
Has RW Invest won any awards?
Yes. RW Invest won Trusted Agent in The Trusted Agent 2026 awards.
