Trusted Agent profile · Liverpool
★★★★★
1,665 reviews across 2 platforms
Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
Part of RW Invest, see every office.
RW Invest's office in Liverpool, at Unit 101, is rated 4.7 out of 5 across 1,665 reviews on two platforms, including 701 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
I’m not very familiar with the process of home buying in the UK but Kallum Holmes at RW was very helpful in explaining everything to me. He always replies to my emails promptly. I’m very happy with my experience.
Thank you for your positive comments
5/5
GoogleHad a very positive experience with RW invest and the team. Sean and Claire were professional and very helpful, always responding to my queries quickly and efficiently. I would definitely work with RW Invest again!
5/5
TrustpilotGreat support!
Great support and accompaniment throughout the purchase proces of our apartment from RW Invest.
Thank you for your feedback Thomas, we appreciate it!
5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Kharym and Chloe. They are dedicated, thorough and offered continuous guidance, which was crucial for me to achieve my acquisition from abroad.
Thank you, Nizar
5/5
GoogleI'm writing to express my utmost gratitude and appreciation for Rachael's exceptional assistance. Throughout our interactions, her prompt and effective responses have been a significant source of support for me. Whether answering my inquiries or addressing concerns, Rachael has shown unparalleled proficiency and speed.Your prompt and effective problem-solving has greatly eased my concerns. Your contributions have not gone unnoticed, and I deeply appreciate your assistance.
5/5
TrustpilotHad Chloe assist us for our purchases
Had Chloe assist us for our purchases, she made the process run as smoothly as it possibly could, excellent
5/5
TrustpilotExcellent service and smooth process…
Excellent service and smooth process throughout. Both from the agent and client care side of things. Dealt with Sebastian and Rachel respectively and everything was handled very professionally and explained well.
5/5
TrustpilotHad a great experience
Had a great experience, everything was handled efficiently and professionally. Communication was clear throughout, and the process was smooth from start to finish. Would definitely recommend!
5/5
GoogleFrom start to finish the process with RW Invest was excellent. Thank you Dennis, Rachael, Daniel and team.
5/5
GoogleGot a flat recently through RW invest. The staff was very efficient and really helpful, always available to answer my questions, perfect and professional.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on! All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
5/5
TrustpilotTayla Roberts
Manny Thanks to Tayla Roberts from RW Invest .She has been everytime on other line of the phone , Only with her help so quick and easy was all the procces
5/5
TrustpilotVery professional service
My Client Relations Manager, Daniel, clearly stated the requirements and conditions for the transaction. He took time to provide me timely updates during the whole process. A very professional support I must say.
Thank you for leaving your kind words
5/5
TrustpilotRW Invest Experience
I am very happy to deal with RW invest . They have supported me and guided me to buy an affordable flat in Liverpool. Chloe walker client care executive is very helpful. She has helped me to exchange the contracts smoothly.
Appreciate the kind words
5/5
GoogleChloe was excellent throughout the process to purchase the apartments. She handled matters with the perfect balance in providing gentle reminders and calls to see how things were progressing without being overbearing in anyway.
5/5
GoogleI have recently exchanged a property through RW Invest and their assistance and support have been great. A special thank you to Chloe Walker which has made all the process look simpler. Well done!
5/5
GoogleRachael Barkley has communicated with myself all the way through the process of buying to Exchange today and been extremely helpful at all times. Rachael has gone out of her way to answering questions and checking if I needed any help at each stage with contact between myself and the solicitors all the time. Extremely pleased so far and a pleasure to work alongside.
5/5
TrustpilotAre quick to follow up with the…
Are quick to follow up with the process, instructions are clear and easy to follow and are very transparent throughout.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
1/5
TrustpilotSpam emails sent never dealt with this…
Spam emails sent never dealt with this organisation in my life. They probably bought my email from some shady company who I must have enquired with without my direct consent!
Dear 'King S'Having searched our database we are unable to find any record of you or any communication with you on our system based on the details left on your review.If you have received any communication from us this will be due to you having to consented to do so when making a property enquiry on one of many various property platforms.However, if you wish to receive no further communication, please contact us directly to provide further details and we can then remove your contact details from our database.RWinvest
5/5
GoogleAdam did a great job. Trustworthy and helpful from start to finish. Many thanks
Thank you for your kind feedback Arjen, we really appreciate it!
5/5
GoogleRachel was really helpful and made the whole process go very smoothly. Steve was lovely to deal with as well and kept in touch with us and updating us throughout the building process.
5/5
TrustpilotAdam did a great job
Adam did a great job. Trustworthy and helpful from start to finish. Many thanks
Thank you, Arjen!
5/5
TrustpilotVery efficient and clear communication…
Very efficient and clear communication when dealing with the company. Our agent Tom ( Thomas Southerton) went over and above the call of duty to make the deal happen despite numerous hiccups from both sides.
Appreciate the positivity
5/5
TrustpilotVery helpful!
Adam really helped us with the Purchase and completion of an apartment. Quick reaction on all questions.
We appreciate your positive comments, Koen. Thank you for sharing.
5/5
TrustpilotWas my pleasure to work with RW
Was my pleasure to work with RW. The most professional team I’ve ever met in UK. My managers Ciaran Connolly and Rachael Barkley followed me through all the process stress-free.
Thank you, Evgeniia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. RW Invest hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Yes. RW Invest won Trusted Agent in The Trusted Agent 2026 awards.
