Trusted Agent profile · Liverpool
★★★★★
1,665 reviews across 2 platforms
Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ
Part of RW Invest, see every office.
RW Invest's office in Liverpool, at Unit 101, is rated 4.7 out of 5 across 1,665 reviews on two platforms, including 701 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
GoogleWas helped very well by Adam. He informed regularly about my progress acquiring real estate and he provided clear answers to all my questions.
Thank you, Jasper, for your kind words! We're pleased to hear Adam could assist you so effectively. If you need further support or have additional questions, feel free to reach out.
5/5
TrustpilotLewis McKibbin - Review
I found Lewis to be extremely helpful, knowledgeable, and a pleasure to deal with. This relates to the purchase phase, all the way through to completion and the viewing. All questions were answered with aplomb, and confidently.
Thank you for sharing your positive feedback
5/5
TrustpilotFirst class support and professionalism
It was my first time making such an investment. The team supported me every step of the way, giving me information and clearing any obstacles to give me the reassurance and confidence I needed
Thank you Bobbie! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotRW Invest makes Investment Easy
My investment was handled with great care and attention. RW Invest helped me understand the local opportunities and managed the overall sales process very professionally. At any time I always had a contact point for any questions. I recommend RW Invest.
Thank you, Michael
5/5
TrustpilotGreat communication and provided all…
Great communication and provided all information as requested. Regular updates by email and phone. Very approachable and talk to.
Hi Kamlesh,Thank you for your positive feedback! We're glad to hear that our communication and updates were helpful. If you have any more questions or need further assistance in the future, feel free to reach out. Your satisfaction is important to us.
5/5
TrustpilotGreat experience from start to finish…
Great experience from start to finish when making my purchase. Joffe was very helpful when selecting the property to purchase. Rachel B made sure the process to exchange was smooth and quick. Easiest investment purchase I have made. Highly recommended.
5/5
TrustpilotAlways there to answer any questions
Always there to answer any questions, always kept in touch with me, very helpful and friendly staff, would highly recommend this company to anyone.
Hello Steve, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
5/5
GoogleExcellent and prompt follow-up on everything. Always felt like I had someone on hand who is very responsive and friendly, yet professional. 5-star rating from me. Thanks Phoebe :)
5/5
TrustpilotPeter was very friendly and has…
Peter was very friendly and has excellent customer service.
Thank you, Khalil
5/5
TrustpilotYou can trust them for property…
You can trust them for property investment. Especially Mr Adam Burns who I think is the best and a king in helping you through your investment journey.
Thank you Alaa! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
TrustpilotExcellent service
The comp y made it extremely easy to navigate through the purchase process and quick to answer any questions that I had- thank you to the team that assisted.
Thank you for your kind feedback, Stephen, we really appreciate it!
5/5
TrustpilotGreat communication with Adam Burns
Bought an investment property with RW invest and everything went smooth and fast. Adams help, professionalism and guidance are very much appreciated.
Thank you for sharing your positive experience with us. We're thrilled to hear that everything went smoothly and that Adam's professionalism and guidance met your expectations. If you need any further assistance or have questions in the future, please don't hesitate to reach out.
5/5
GoogleIt’s great experience with the client care team member Rachael Barkley. She helped me get a good understanding on the process step by step all the way to the end of the journey.
Thank you Muhannad! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
5/5
GoogleI had a great visit to the development. The site was impressive, and Hannah Joy provided excellent service. Answered all the necessary questions clearly. Highly recommend!"
Hello Mehdi, Thank you so much for sharing your positive experience! We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
TrustpilotGreat responsiveness and guidance
I just exchanged on 2 properties with RW Invest. Chloe, Lee and the rest of the team have been supportive around different schedules and provided answers to all questions promptly, and ensured a smooth exchange process. Very happy with the level of service.
Glad you are satisfied with our service
5/5
TrustpilotAmazing service from Tayla and RW
I purchased an appartment in The Element project and exchanged recently. RW invest made me feel confident throughout the process. Special thanks to Tayla who was absolutely amazing, always available, informative, professional, and caring. Winnie and Sam were great also. So far so good.
5/5
TrustpilotGreat support from Joshua
Great support from Joshua, always keeping me up to date with development progress and reminding me of payment dates. Fully recommend, cheers Ross
Hello Ross, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
GoogleThroughout the whole purchase process Tayla Roberts has been exceptional in all aspects. Providing info promptly when requested and keeping us up to date with the progress at every step of the process. I would highly recommend rw-invest.com.
5/5
TrustpilotSupportive company
New investor. Did some reviews on the company before investing and I was not disappointed. Both Anthony and Rachael were extremely helpful and supported me through the process making it possible. Looking forward to working with them.
1/5
Googlenot hapoy with anything so far
5/5
TrustpilotHonest and reliable
My client relations manager always responded immediately to any queries . Very helpful and polite . From sales through to purchase I would recommend rw invest . Esther I dealt with in sales and she was fab and Daniel in post sales and he also was always quick to respond
Thank you for your kind comments Nicola!
5/5
TrustpilotChloe Walker supported me throughout…
Chloe Walker supported me throughout the process to exchange on my property. She did a great job keeping on top of the process ensuring the exchange was made smoothly and in a timely manner.
Thank you Richard.We appreciate you taking the time to share your experience with RW and Chloe specifically. We will continue to meet your expectations.
5/5
GoogleBought and sold through RW invest and my contact was Kallum I can only praise the efficient and professional manner he kept me informed with the purchase and sale. Kallum answered all my calls and if he didn’t have the answer he emailed or got the relevant person to call me. I personally found all the staff at RW Invest Professional. I wouldn’t hesitate to recommend the company and certainly would buy again.
5/5
TrustpilotAnother great and professional experience.
I have used their services on a number of occasions. As always very professional at every stage or either purchase or sell. Highly recommend and top class experience.
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for RW Invest, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. RW Invest hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Yes. RW Invest won Trusted Agent in The Trusted Agent 2026 awards.
