Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
I had smooth experience with RW Invest. I am a first time property investor and I had James supporting me all the way until I made the decision. He answered all my questions with patience. I didn’t feel pressured into anything it was rather a pleasant experience. I was so pleased that I also recommended a friend who has also purchased a property with RW Invest. I would also like to mention Chloe being very supportive along the way. I would have no hesitation to recommend RW Invest for anyone who would like to invest in new build properties.
Canarijaune · 8 October 2023
Agent replied · 16 June 2024
Thank you Canarijuane
★★★★★ 5/5
TrustpilotDaniel Chapman is truly a valuable…
Daniel Chapman is truly a valuable asset to RW Invest. He is always ready to help and assist me in every way possible. He also gets back to me and follow up on my queries. He puts me at ease and I am grateful for that as I do not live in the UK and can worry about my assets in the UK. So I am very blessed to have Daniel to help me. Keep up the good work.
Ilze · 11 May 2022
★★★★★ 5/5
TrustpilotChloe was very attentive…
Chloe was very attentive to ensuring the process of completing the contract signing was performed within the time frame and following up near the time when the date was reached, with solutions if any overrun.
Richard · 15 July 2023
Agent replied · 16 June 2024
Thank you
★★★★★ 5/5
TrustpilotAdam has been great throughout the…
Adam has been great throughout the process - kept us up to date and moved things along at pace.
Dear · 28 June 2024
Agent replied · 23 August 2024
Thank you! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotRW Insvest Feedback
Adam kept checking on me to make sure I understand the process and answer my queries. He is very nice and helpful.
Basel · 2 May 2024
Agent replied · 16 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotExcellent service from RW Invest on the…
Excellent service from RW Invest on the completion of my recent property purchase. A special thank you to Emily Mulcahy, who was extremely supportive and professional throughout!
GRANT · 16 January 2024
Agent replied · 16 June 2024
Thank you for leaving your positive comments
★★★★★ 5/5
TrustpilotThey have always been very helpful…
They have always been very helpful since the first day we met. Especially Max and Adam were with me in every problem.I definitely recommend them.
Nilfer · 27 February 2024
Agent replied · 16 June 2024
Hello Nilfer, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotWith you all the way
I consider RW Invest as an well established and informed investment property company that offers great guidance and service to its customers. As a customer you get e-mails regarding the process and documentation about the development. When you sign the contract you get a contact person who supports you by informing about the process, answering your questions and follow up on deadlines. Personally, I really appreciated it. For me it is all about convenience and business decisions. Thumbs up from my side
Stephan · 18 September 2023
Agent replied · 16 June 2024
Thank you for your feedback, Stephen
★★★★★ 5/5
TrustpilotI want to express my sincere…
I want to express my sincere appreciation for the outstanding service I've received during my property purchase. The entire process, from start to finish, has been remarkably smooth and efficient.Furthermore, I'd like to commend the excellent service provided by the team. Your commitment to ensuring a five-star customer experience truly shines. Thank you once again for your exceptional service. I have used RW Invest to purchase two properties now - the whole team is great; Chloe and Daniel are very helpful and attentive. Warm regards,
Angelina · 11 September 2023
Agent replied · 16 June 2024
Thank you Angelina, we are glad to hear you are happy with our service.
★★★★★ 5/5
TrustpilotI found my experience extremely…
I found my experience extremely positive. The representatives were very prompt and available whenever I needed them. Special thanks to Alexio and Rachael. They made my purchase seem fairly easy.
Atisa · 30 October 2023
Agent replied · 16 June 2024
Thank you Atisa
★★★★★ 5/5
TrustpilotThe customer service was top notch
The customer service was top notch, with constant reassurance, availability of information and good disposition from the staff. They make sure to walk you though the process and give you options of how to proceed as well as recommend anything you might need. Overall I am very satisfied with the results and I am glad I had a good experience with being a first time buyer and all.
Nuria · 28 May 2024
Agent replied · 16 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotImpressed with overall service
Alexio was very supportive and always available talk to, to understand further steps and procedures. Later Chloe was very helpful and was always quick to respond to any of my queries and helped complete the transactions and paperworks.
Mathew · 17 March 2023
Agent replied · 16 June 2024
Thank you for taking the time to highlight your experience
★★★★★ 5/5
TrustpilotGreat support
Post-sales team is always very helpful, friendly and trying to resolve any issue as soon as possible. Great post-sale support. Special thanks Heather and Daniel.
Nik · 16 February 2024
Agent replied · 16 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotChloe was fantastic with support all…
Chloe was fantastic with support all the way through the exchange process and working hard to get any questions answered quickly and efficiently. The weekly calls to check everything was ok was really cool. Each time a charming conversation.
Neil · 30 January 2023
Agent replied · 16 June 2024
Thank you for your positive comments
★★★★★ 4/5
TrustpilotGood comms!
I was impressed with the way in which Chloe kept in touch with me, while going through the exchange process. She was easy to contact and returned calls to answer queries, without much delay.
Jeremy · 28 June 2023
Agent replied · 16 June 2024
We appreciate your support
★★★★★ 5/5
TrustpilotVery supportive all the way
Mugerwa · 13 May 2026
Agent replied · 31 May 2026
Thank you for your kind feedback.
★★★★★ 5/5
TrustpilotVery supportive and always avail to…
Very supportive and always avail to explain. He follows up timely to all agreed appointments and deliver on deliverables
Ebikiseye · 16 January 2026
Agent replied · 24 January 2026
Thank you for your kind words! We're thrilled to hear about your positive experience. Ensuring clear communication and timely follow-ups is very important to us. If there's ever anything else you need, feel free to reach out!
★★★★★ 5/5
TrustpilotMany thanks to Ryan and Chloe from the…
Many thanks to Ryan and Chloe from the RW Invest team for helping out with the investment process
Chris · 10 June 2024
Agent replied · 16 June 2024
Hello Chris, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotAdam was great
Adam was great - from day 1 he followed us through the process and helped us get where we wanted! Seamless process and painless!
Michele · 12 February 2024
Agent replied · 16 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotRW Invest have been a great help…
RW Invest have been a great help throughout the process in getting the exchange process run smoothly between myself and the solicitors. Chloe Walker has been more than helpful and always communicated quickly both via phone and email
Kaz · 19 January 2023
Agent replied · 16 June 2024
Thank you, Kaz
★★★★★ 5/5
TrustpilotExcellent experience
Purchase of an off-plan apartment went smooth, Rachael Barkley was always very helpful, efficient and friendly in the whole process.
Toine · 25 April 2024
Agent replied · 16 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleChloe Walker has been excellent throughout all of our work with the company. Her proactive approach is extremely helpful and gets things done fast and efficient.
Aleksandra · 20 December 2023
Agent replied · 17 June 2024
Thank you for sharing your experience with us
★★★★★ 5/5
TrustpilotKallum Holmes has been extremely…
Kallum Holmes has been extremely helpful in guiding me through the next steps of my purchase in One Baltic Square. Great looking development in Liverpool
Steve · 11 January 2024
Agent replied · 16 June 2024
We appreciate the positive comments
★★★★★ 5/5
TrustpilotHaving just made my 2nd & 3rd property…
Having just made my 2nd & 3rd property investments through RW, I can say the process has been seamless once again. RW allow me as an investor to carry on my day to day business so that the exchange process does not require too much of my personal time. The communication and follow ups with not only myself but the solicitors aid this smooth process. In addition, RW's adaptability to me as a customer and my changing needs has been outstanding. Looking forward to working with them again on future investments and a vast amount of gratitude goes to Alexio & Rachael of the RW Invest team!
Stew · 13 July 2023
Agent replied · 16 June 2024
We appreciate your feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.