Trusted Agent profile · Liverpool
★★★★★
1,332 reviews across 2 platforms
The Finches, Lower Road, Halewood, Liverpool, L26 3UA
Livv Housing Group's office in Liverpool, at The Finches, is rated 4.5 out of 5 across 1,332 reviews on two platforms, including 14 Google reviews rated 3.5.
Tell us what you need and we'll put you in touch. Livv Housing Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic experience
Fantastic experience. Jinni at Bloxham Vale, Banbury, was incredibly helpful and made sure we got an amazing offer that we couldn't possibly say no to :)
Hey Ferdinand, that's great to hear and we're so pleased Jinni managed to help you find your new Redrow home at Bloxham Vale! Please reach out if you need any further help. Best wishes, Lewis
5/5
TrustpilotGreat service from the Bludlells Grange…
Great service from the Bludlells Grange team.Both Kathryn and Amy have been amazing to date helping to progress the sale and options.
Good morning Richard, thanks for letting us know about your recent experience at Blundells Grange with Kathryn & Amy. They'll both be so happy to hear your kind words. Best wishes, Lewis
5/5
TrustpilotHad Mike come to repaint my door
Had Mike come to repaint my door. He was amazing! Quick, efficient and good customer service. Couldn't be happier with the job he done.
Hey Meg, thanks so much for letting us know. Mike will be thrilled with the great feedback after completing the works at your property. Best wishes, Lewis
5/5
TrustpilotGreat quality, great staff
Helpful staff who made the buying process as smooth as possible, great house quality and design. Everyone has done everything to help before and after the sale.
Hey Francesca, thanks for taking the time out to leave us such a good review. It's great to read things like this and the team over at Hackwood Grange will be so happy to hear your words. All the best, Agnieszka
5/5
TrustpilotPhil and Felicity 5 Star 🌟
Phil(Cook)is great always happy to help and goes the extra mile.Would recommended work is always 1st Class I would also like to give Felicity a mention who works on Customer Services very helpful and courteous
Hi John, thanks so much for the great review regarding the works at your property. Phil and Felicity will be so happy to hear this. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Vicky
5/5
TrustpilotVery helpful advice at Blaise Park
Very helpful advice from knowledgeable and friendly sales team at Blaise Park today. Viewed the show home and provided lots of useful information.
Hi Ian, thank you for your review! It's always great to hear that the team helped make someone's home buying experience a positive one! I'll be sure to pass your feedback on. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Sian
5/5
TrustpilotHelpful
Very helpful team members who were happy to answer any questions we had. The process was very smooth and it felt so personal
Hey Maame, we're so glad to hear you had a positive experience with our team at Temple Woods. We strive to provide a personalized and helpful experience for all our customers, and it's wonderful to know we achieved that for you. Many thanks, Rosie
5/5
TrustpilotSnagging defect
Mike carried out some snags / defect works to the fridge and solved the problem others had reviewed a few times.
Hey Joel, thanks for letting us know how Mike did after he completed some works at your property. He will be so happy to hear this. Many thanks, Rosie
5/5
TrustpilotMatt Thorpe completed some work on my…
Matt Thorpe completed some work on my property, which he has done to a superb standard. It’s nice to see someone friendly and professional who takes pride and effort in his work.
Hi Harj, thanks for your review regarding your experience at the Nook, and I’m so pleased to hear you are happy with the service received from Matt. We always like to pass on any comments to members of the team, and its lovely to hear such positive feedback. Thanks for taking the time to post! Many thanks, Laura
5/5
TrustpilotReally good builder exceeded…
Really good builder exceeded expectations which is always a winner. Ellie, Abby, Kirsty and site managers all really helpful. Snagging sorted really well. All trades people supporting the snagging excellent. Happy day:)
Hi Martin, it's great to hear you had such a positive experience at our Round Hill Garden development! Thanks for taking the time to share your feedback. Best wishes, Emily
1/5
TrustpilotNo one care for your well being after survey had been completed
Really poor customer service. Report a problem with the water filter a month and a half ago and to yet get a time to get it fixed.
Hi Leung, I'm sorry to hear you feel this way. It would be great if you could let us know which development you live on so we can get this looked into. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
5/5
TrustpilotI had Darren working on a repair on my…
I had Darren working on a repair on my house and he was very helpful quick and tidy very polite the best customer care ever refits Woodford garden centre
Hey Kye, thanks so much for leaving this review for Darren. I know he will be so happy to hear such great feedback. Many thanks, Lewis
5/5
TrustpilotThe people at Weaver Park and Waters…
The people at Weaver Park and Waters reach were all very pleasant and helpful.We were given a safe and efficient site tour.An answer to any questions by telephone and email have been returned quickly.
Hey Paul, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. Feel free to give us a call if you need anything else! Best wishes, Jenny
5/5
TrustpilotMike - Oakleigh Fields
Mike repaired some snags at my property at the Oakleigh fields development, he did very good job on the repairs, was on time and very friendly.
Hey Jake, thanks so much for letting us know. Mike will be thrilled with this feedback. Best wishes, Lewis
5/5
Trustpilotwork completed by Matt Thorpe
Matt touched up the ceiling where some leaks had come through due to improper bath installation. Matt did a great job and was extremely friendly and professional. 5 stars!
Hi there, thanks so much for your review and it's great to hear you’re pleased with the service from Matt. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
4/5
TrustpilotThe person we deal with is very helpful
The person we deal with is very helpfulWe were on a list to reserve the plot and were kept informed of when it would be released
Hi there, thanks so much for leaving this review. All of the team over at Berkeley Dene will be so happy to hear this. Many thanks, Lewis
4/5
TrustpilotThe person we deal with is very helpful
The person we deal with is very helpfulWe were on a list to reserve the plot and were kept informed of when it would be released
Hi there, thanks so much for leaving this review. All of the team over at Berkeley Dene will be so happy to hear this. Many thanks, Lewis
5/5
TrustpilotAmazing Job Mike!
Mike came round to fix a kitchen island panel in the Regent Quay development - he was brilliant from start to finish. Super chatty and a great help overall. 10/10!
Hi Alice , thanks so much for your review and it's great to hear you’re pleased with the service from Mike. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him . Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Yvonne
5/5
TrustpilotGreat service
Peter (North West technician) has been a great technician at the Tabley Park site he arrived today to fix two things but tackled two other issues and nothing is too much trouble , great service
Hi there MJ, thank you so much for taking the time to leave us a positive review. We are thrilled to read your kind words about Peter and will be sure to pass this feedback on to him. Many thanks, Jenny
5/5
TrustpilotLovely appointment
Lovely appointment, Dawn and Debbie took us around really thoroughly and answered all the questions to the best extent. Very interactive and approachable too. Loved it
Hi there, thanks so much for your review and it's great to hear you’re pleased with the service from Dawn & Debbie. It would be great if you could let us know which development you visited so we can make sure we pass your kind words back to them. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
3/5
TrustpilotDisappointing buying experience
Disappointing experience with site team in buying process. Be careful and take every commitment in writing and still they can play with the words.
Hi Sunil, thank you for taking the time to leave us feedback about your experience with us. Here at Redrow, we are always looking for ways to improve and we appreciate your input. If you would be willing, please reach out to our sales team on site and they will arrange a convenient time for the Sales Manager to call you to discuss this review further. Many thanks, Andrew
5/5
TrustpilotExcellent Customer Support Carmen and Jo
Excellent Customer Support: On the rare occasion when I had a question, the customer support team was prompt and helpful. Their responsiveness adds a layer of trust and confidence in the product.
Thank you Helen for your 5 star review, we look forward to continuing to help you in your journey with us at Redrow. Best wishes, Joanna
5/5
TrustpilotFantastic sales team
Fantastic sales team, helped us every step of the way, and we’re so excited to move in to our new home!
Hi Martin, we're glad to hear how excited you are and the sales team over at Paddock Green will be made up with your fantastic review! Many thanks, Lewis
1/5
TrustpilotDisappointed
Despite denials from staff, I feel I was not advised of the pitfalls of choosing the house I initially liked. I pulled out but, financially especially, it cost me dearly
Good afternoon Maxine, I'm sorry to hear you feel this way. Please can you let me know which development you reserved on so we can get this looked into. Many thanks, Lewis
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Livv Housing Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
