Trusted Agent profile · Liverpool

Livv Housing Group Liverpool reviews

4.5

★★★★★ Excellent

1,332 reviews across 2 platforms

The Finches, Lower Road, Halewood, Liverpool, L26 3UA

Livv Housing Group's office in Liverpool, at The Finches, is rated 4.5 out of 5 across 1,332 reviews on two platforms, including 14 Google reviews rated 3.5.

Google logo

3.5 / 5

14

Reviews on Google

This office

Trustpilot logo

1,318

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Trustpilot

Julia in the office at Blackmore down…

Julia in the office at Blackmore down has been excellent. She has ensured we are kept up to date and answers any questions we have promptly.

Ms · 6 February 2024

Agent replied · 17 June 2024

Hi Janet, thank you for the great feedback! I'll be sure to pass on your kind words to Julia. Many thanks, Emily

5/5

Trustpilot

We had very nice experience so far

We had very nice experience so far. Very supportive people and good staff

Mital · 1 October 2024

Agent replied · 23 October 2024

Hi Mital, thanks so much for this great review. We're so pleased to hear about your positive experience. Many thanks, Charlotte

5/5

Trustpilot

Smooth process

The sales representative was really helpful and made sure she took me along the whole process.

Moyo · 13 August 2024

Agent replied · 24 August 2024

Hi Moyo, thanks for your feedback regarding the service levels that you have received from the sales team at Worden Gardens. We will pass your kind words on to Yvonne, the team and her line manager. Best wishes, Steve

5/5

Trustpilot

Peter (North West technician) carried…

Peter (North West technician) carried out a job for me. As per his previous work, he was quick, efficient and very professional. Highly recommended!

Richard · 17 March 2024

Agent replied · 17 June 2024

Hey Richard, thanks for taking the time out to leave us such a good review. It's great to read things like this. I'll pass your comments along to Peter; I'm sure he'll be thrilled. Many thanks, Jenny

5/5

Trustpilot

MJ was very helpful and…

MJ was very helpful and friendly,although early to appointment waited patiently for me to get home from work,

Lee · 8 July 2024

Agent replied · 24 August 2024

Hey Lee, that's great to hear! MJ will be so happy you've taken the time to leave this for him. Many thanks, Lewis

5/5

Trustpilot

Great service by MJ

MJ attended our home today to sort out some snags. Very polite and helpful in awnsering any queries that I had. Great service thanks again

Nicholas · 22 February 2024

Agent replied · 17 June 2024

Hey Nicholas, thanks so much for the great review about the works MJ provided, he'll be so happy to hear this. Best wishes, Lewis

5/5

Trustpilot

We Have been treated with care and well…

We Have been treated with care and well explained about the purchase procedure and details viewing by SAJ

Olivier · 20 June 2024

Agent replied · 24 August 2024

Good morning Oliver, thanks for taking the time to leave this review after your recent visit to Heritage Fields. Saj will be so happy to hear this great feedback! Best wishes, Lewis

5/5

Trustpilot

The sales office have been so helpful…

The sales office have been so helpful throughout our house buying process and have always been available to assist us when needed.

Lou · 3 April 2024

Agent replied · 17 June 2024

Hey Lou, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Emma

5/5

Trustpilot

Helpful and professional

Helpful and professionalI have received excellent service from the sales staff. They are approachable and helpful and always on hand with advice.

Mr · 2 April 2024

Agent replied · 17 June 2024

Hey Stuart, thanks so much for this great review! Wishing you all the best, Lewis

5/5

Trustpilot

Excellent communication

Excellent communication throughout the buying process and clear guidance on all stages.

Stephen · 24 September 2024

Agent replied · 17 June 2024

Hi Stephen, thank you for taking the time to leave such a great review, it is very much appreciated. Many thanks, Joanne

5/5

Trustpilot

Thoroughly recommend

Quality homes and experience from the start with professional, friendly and helpful staff.

Sarah · 7 September 2024

Agent replied · 23 October 2024

Hey Sarah, thanks so much for letting us know! The team at Saxon Brook will be delighted to hear this. Wishing you all the best in your new Redrow home, Lewis

5/5

Trustpilot

The service that we have had from Helen…

The service that we have had from Helen and Kelly in Szles have been exceptional. Ed look forward to moving in at the end of February.

Bryan · 2 January 2024

Agent replied · 17 June 2024

Hi Bryan, it's great to hear you had such a positive experience at Oaklands, Ledsham Garden Village development. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Jenny

5/5

Trustpilot

So professional

So professional, above and beyond helpful, Vanessa, Sue and Kat have made this journey simple !!

J · 16 July 2024

Agent replied · 24 August 2024

Hi there, thank you for the great feedback Feel free to reach out to us if you need anything. Have a wonderful day, Cara

5/5

Trustpilot

Great customer service,always respond…

Great customer service,always respond my request promptly. The site manager Matt very helpful and efficient!

Loha · 31 July 2024

Agent replied · 24 August 2024

Hi Loha, thanks for the great review, Matt and the rest of the team over at Monchelsea Park will be thrilled to hear this! Please don't hesitate to get in touch if there is anything we can help with. Best wishes, Naysha

4/5

Trustpilot

The experience is good so far

The experience is good so far, but still in the process of purchasing my dream house 🏠

Late · 25 June 2024

Agent replied · 24 August 2024

Thanks for the great review! Please don't hesitate to contact your local sales team if you need any further help. Best wishes, Lewis

5/5

Trustpilot

New Home

From day 1, completion and after moving in the support, kindness and helpfulness of the sales team has been excellent.

Mr · 30 April 2024

Agent replied · 17 June 2024

Hi Anthony, thank you again for your excellent review. We really do appreciate your kind feedback. We are thrilled to hear of your experience you have endured at The Grange as we strive for 100% satisfaction at all times. I will pass on your comments to the team. Best wishes, Paul

5/5

Trustpilot

Danielle

Danielle, was absolutely fantastic and helped me no end, she is the type of person that any business would be proud to employ.Steve Jackson.

Steven · 7 February 2024

Agent replied · 17 June 2024

Hi Steven, thanks so much for your review and it's great to hear you’re pleased with the service from Danielle. It would be great if you could let us know which development you visited so we can make sure we pass your kind words back to her. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Yvonne

5/5

Trustpilot

Great company

Great customer service and excellent property. Highly recommend and would definitely consider in future!

JW · 10 August 2024

Agent replied · 24 August 2024

Hi there, thank you so much for your high rating and positive comments. We are pleased to read you are enjoying your new Redrow home. Should you have any further issues, please don't hesitate to let us know. All the best, Agnieszka

5/5

Trustpilot

Gleaves View, Daresbury

Had a few snagging jobs that needed doing. Max and Peter have been extremely efficient and sorted them all very quickly for us.

Dan · 18 February 2024

Agent replied · 17 June 2024

Hi Dan, thanks for the great review. I'll be sure to pass on your kind words to Max and Peter. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Jenny

5/5

Trustpilot

Our InSinkErator fell off

Our InSinkErator fell off so I found Des Anthony on-site who promptly came in and fixed the issue without any fuss. A very friendly and polite man. Thanks.

Dean · 27 October 2023

Agent replied · 17 June 2024

Hey Dean, it's great to hear about the service Des provided and he'll be so happy to hear you've taken the time out to leave this review. Best wishes, Lewis

5/5

Trustpilot

Darren come today to kings mount…

Darren come today to kings mount village to do some work. Brilliant worker, didn’t stop all morning! Thankyou Darren very happy customer.

Chelsea · 4 March 2024

Agent replied · 17 June 2024

Hey Chelsea, thanks so much for the great review! Darren will be over the moon to hear such great feedback. Many thanks, Lewis

5/5

Trustpilot

MJ attended and was quick and efficient…

MJ attended and was quick and efficient very satisfied. I currently live on the Stonehaven park development, Ebbesfleet

Emma · 17 May 2024

Agent replied · 17 June 2024

Hi Emma, thanks so much for your review and it's great to hear you’re pleased with the service from MJ. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis

5/5

Trustpilot

Oxford lifestyle

Perfect experience choosing my new home. Great choice of upgrades to make my new home comfortable

Mr · 19 June 2024

Agent replied · 24 August 2024

Hi Mr Verrinder, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to get in touch if we can help with anything else. Best wishes, Andrew

5/5

Trustpilot

Excellent sales team

Excellent sales team .Consistently helpful with all aspects of choosing and reserving my beautiful home . I would highly recommend redrow

Julie · 13 March 2024

Agent replied · 17 June 2024

Thanks so much Julie, your recommendation means a lot to us! Best wishes, Lewis

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