Trusted Agent profile Β· Liverpool

Livv Housing Group Liverpool reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,332 reviews across 2 platforms

The Finches, Lower Road, Halewood, Liverpool, L26 3UA

Livv Housing Group's office in Liverpool, at The Finches, is rated 4.5 out of 5 across 1,332 reviews on two platforms, including 14 Google reviews rated 3.5.

Google logo

3.5 / 5

14

Reviews on Google

This office

Trustpilot logo

1,318

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Liverpool office, from every platform, shown as written. First names only.

5/5

Trustpilot

Both Dan and Rob to date have made our…

Both Dan and Rob to date have made our purchasing experience exceptional.

Austin Β· 1 July 2024

Agent replied Β· 24 August 2024

Hey Austin, thanks so much for letting us know! Wishing you all the best in your new Redrow home, Tom

4/5

Trustpilot

good customer service is really helpful

Rajendra Β· 9 October 2024

Agent replied Β· 23 October 2024

Thank you for your kind comments!

5/5

Trustpilot

Mike done amazing job very polite and…

Mike done amazing job very polite and clean with his work and very careful working around furniture 🀩

Connor Β· 4 March 2024

Agent replied Β· 17 June 2024

Hey Connor, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. I'll be sure to pass on your comments to Mike who will be thrilled to hear this! Many thanks, Cat

5/5

Trustpilot

Simply Divine.

Very very good, incredibly helpful, nothing was too much trouble.

Alan Β· 30 July 2024

Agent replied Β· 24 August 2024

Thanks so much Paul! Your 5* review will mean so much to the team over at Ash Holt. Many thanks, Lewis

5/5

Trustpilot

Nicely done

M J did a good Job. I am quite happy about the end result ThanksJobairRedrow, Plot 197, Regent Quay

Md Β· 5 February 2024

Agent replied Β· 17 June 2024

Hi there, thank you for your review. It is lovely to read that MJ provided an excellent service. I will ensure this is passed on to MJ and our Management team. Many thanks, Dayna

5/5

Trustpilot

Very polite and helpful staff

Very polite and helpful staff. Clear communication and extremely helpful and supportive.

Steve Β· 15 June 2024

Agent replied Β· 24 August 2024

Hey Steve, thanks for the great review after your visit to Hackwood Grange. The sales team there will be thrilled to hear this! Best wishes, Lewis

5/5

Trustpilot

Great build quality

Great build quality. Staff incredibly friendly and knowledgeable. Easiest move ever

Jane Β· 2 July 2024

Agent replied Β· 24 August 2024

Good afternoon Jane, thanks so much for the great review, it's great to hear how easy you found the whole process and we wish you all the best in your new Redrow home! Many thanks, Lewis

5/5

Trustpilot

Outstanding

Great people to deal with, beautiful houses and developments and a fabulous incentive package

Howard Β· 7 May 2024

Agent replied Β· 17 June 2024

Hey Howard, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. Please don't hesitate to get in touch if there is anything we can help with. Wishing you all the best in your new home, Emma

5/5

Trustpilot

Alan did an outstanding job…

Alan did an outstanding job re-plastering and repainting on a lot of snagging issues. Very helpful and courteous.

Sui Β· 15 February 2024

Agent replied Β· 17 June 2024

Hi Sui, thanks so much for your review and it's great to hear you’re pleased with the service from Alan. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis

5/5

Trustpilot

Great customer service from the Sales…

Great customer service from the Sales team Charlotte, Kerry & Toni plus a great build standard on the house lots of features not offered with other builders.

Mr Β· 11 July 2023

Agent replied Β· 23 October 2024

Hi Gary, congratulations on moving into your new home, I hope you are settling in well. Thanks for taking the time to leave a lovely review which I will pass onto the team at Whitehall Grange who I know will be delighted and will continue to be on hand should you need anything. Take care, Alison

5/5

Trustpilot

Oxford House

Paul the representative was very helpful and informative, nothing was too much trouble.

Happy Β· 21 May 2024

Agent replied Β· 17 June 2024

Hey Trevor, thanks so much for taking the time to leave this review after your recent visit to Bishop Meadows. Paul will be made up to hear this and we hope to see you again soon! Best wishes, Lewis

5/5

Trustpilot

The workman was efficient and…

The workman was efficient and explanatory. He carried out the work well and came back the following day for the paintworkI live in plot 562 Ebbsfleet valley. 22 Conybeare road

Customer Β· 4 April 2023

Agent replied Β· 17 June 2024

Hi there, thanks very much for sending across the below review. We're so pleased to hear that all works have been carried out for you. We wish you all the best in your home. Many thanks, South East customer services team :)

5/5

Trustpilot

The process and entire team were…

The process and entire team were fantastic and very professional.

Ade Β· 11 July 2024

Agent replied Β· 24 August 2024

Hi Ade, it's great to hear you had such a positive experience! Best wishes, Joanna

5/5

Trustpilot

Excellent experience ❀️

Excellent service. Very supportive team.

Eman Β· 1 October 2024

Agent replied Β· 23 October 2024

Hi Eman, thanks for your feedback, it's very much appreciated. Thanks, Vicky

5/5

Trustpilot

Great experience so far we’re really…

Great experience so far we’re really excited to move home!

Ashley Β· 6 July 2024

Agent replied Β· 24 August 2024

Hey Ashley, thanks so much for the great review! Best wishes, Andrew

5/5

Trustpilot

Brian and Keith came to do snag works

Brian and Keith came to do snag works absolutely fantastic, knowledgeable, professional and excellent at their job.

Neill Β· 20 February 2024

Agent replied Β· 17 June 2024

Hey there Neill, thanks so much for sharing! I will be sure to pass your lovely feedback on to Brian and Keith, they will be thrilled! Many thanks, Jenny

5/5

Trustpilot

Very helpful with clear advice helping…

Very helpful with clear advice helping us through the process making it achievable buying our first home

Charlie Β· 20 February 2024

Agent replied Β· 17 June 2024

Hey Charlie, that's so lovely to hear! Thanks again for the great review, Lewis

5/5

Trustpilot

I met Gemma last Thursday

I met Gemma last Thursday, very professional, very friendly, answered all my questions, very impressed

Linda Β· 26 March 2024

Agent replied Β· 17 June 2024

Hey Linda, thanks so much for the great review! Gemma will be thrilled to hear this. Many thanks, Lewis

5/5

Trustpilot

Very positive experience.

Great support and advice from start to finish. Staff responded positively to any requests for action or information. Very helpful on moving day and dealing with any snagging issues. Customer service excellent. Would highly recommend.

Mr Β· 22 October 2024

5/5

Trustpilot

Good services

Thankyou Saj. You provided professional services to make overseas buyer like me feels secure and efficient.

Steve Β· 1 March 2024

Agent replied Β· 17 June 2024

Hi Steve, thank you for your review, I will pass on your kind words to Saj. Many thanks, Lauren

5/5

Trustpilot

Great service as always from Darren

K Β· 30 August 2024

Agent replied Β· 17 June 2024

Thanks for the great review! Darren will be so happy to hear this feedback. Best wishes, Lewis

5/5

Trustpilot

Communication is very good

Reece Β· 1 October 2024

Agent replied Β· 23 October 2024

Hi Reece, thank you for taking the time to let us know how we did. We hope you have a great day! Thanks, Kara

5/5

Trustpilot

Excellent efficient service

Lola Β· 15 October 2024

Agent replied Β· 23 October 2024

Good afternoon Lola,Thank you for taking the time to leave this positive review. Its really pleasing to receive such words from our customers and very much appreciated. Please contact Customer Services if there is anything we can assist you with going forwardBest wishes, Robina

5/5

Trustpilot

MJ technican

Fast and efficient service.

Marian Β· 25 September 2024

Agent replied Β· 23 October 2024

Hi Marian, thanks so much for your review and it's great to hear you’re pleased with the service from the technicians. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Jess

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