Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
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5/5
TrustpilotBoth Dan and Rob to date have made ourβ¦
Both Dan and Rob to date have made our purchasing experience exceptional.
Austin Β· 1 July 2024
Agent replied Β· 24 August 2024
Hey Austin, thanks so much for letting us know! Wishing you all the best in your new Redrow home, Tom
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4/5
Trustpilotgood customer service is really helpful
Rajendra Β· 9 October 2024
Agent replied Β· 23 October 2024
Thank you for your kind comments!
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5/5
TrustpilotMike done amazing job very polite andβ¦
Mike done amazing job very polite and clean with his work and very careful working around furniture π€©
Connor Β· 4 March 2024
Agent replied Β· 17 June 2024
Hey Connor, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. I'll be sure to pass on your comments to Mike who will be thrilled to hear this! Many thanks, Cat
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5/5
TrustpilotSimply Divine.
Very very good, incredibly helpful, nothing was too much trouble.
Alan Β· 30 July 2024
Agent replied Β· 24 August 2024
Thanks so much Paul! Your 5* review will mean so much to the team over at Ash Holt. Many thanks, Lewis
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5/5
TrustpilotNicely done
M J did a good Job. I am quite happy about the end result ThanksJobairRedrow, Plot 197, Regent Quay
Md Β· 5 February 2024
Agent replied Β· 17 June 2024
Hi there, thank you for your review. It is lovely to read that MJ provided an excellent service. I will ensure this is passed on to MJ and our Management team. Many thanks, Dayna
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5/5
TrustpilotVery polite and helpful staff
Very polite and helpful staff. Clear communication and extremely helpful and supportive.
Steve Β· 15 June 2024
Agent replied Β· 24 August 2024
Hey Steve, thanks for the great review after your visit to Hackwood Grange. The sales team there will be thrilled to hear this! Best wishes, Lewis
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5/5
TrustpilotGreat build quality
Great build quality. Staff incredibly friendly and knowledgeable. Easiest move ever
Jane Β· 2 July 2024
Agent replied Β· 24 August 2024
Good afternoon Jane, thanks so much for the great review, it's great to hear how easy you found the whole process and we wish you all the best in your new Redrow home! Many thanks, Lewis
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5/5
TrustpilotOutstanding
Great people to deal with, beautiful houses and developments and a fabulous incentive package
Howard Β· 7 May 2024
Agent replied Β· 17 June 2024
Hey Howard, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. Please don't hesitate to get in touch if there is anything we can help with. Wishing you all the best in your new home, Emma
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5/5
TrustpilotAlan did an outstanding jobβ¦
Alan did an outstanding job re-plastering and repainting on a lot of snagging issues. Very helpful and courteous.
Sui Β· 15 February 2024
Agent replied Β· 17 June 2024
Hi Sui, thanks so much for your review and it's great to hear youβre pleased with the service from Alan. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
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5/5
TrustpilotGreat customer service from the Salesβ¦
Great customer service from the Sales team Charlotte, Kerry & Toni plus a great build standard on the house lots of features not offered with other builders.
Mr Β· 11 July 2023
Agent replied Β· 23 October 2024
Hi Gary, congratulations on moving into your new home, I hope you are settling in well. Thanks for taking the time to leave a lovely review which I will pass onto the team at Whitehall Grange who I know will be delighted and will continue to be on hand should you need anything. Take care, Alison
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5/5
TrustpilotOxford House
Paul the representative was very helpful and informative, nothing was too much trouble.
Happy Β· 21 May 2024
Agent replied Β· 17 June 2024
Hey Trevor, thanks so much for taking the time to leave this review after your recent visit to Bishop Meadows. Paul will be made up to hear this and we hope to see you again soon! Best wishes, Lewis
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5/5
TrustpilotThe workman was efficient andβ¦
The workman was efficient and explanatory. He carried out the work well and came back the following day for the paintworkI live in plot 562 Ebbsfleet valley. 22 Conybeare road
Customer Β· 4 April 2023
Agent replied Β· 17 June 2024
Hi there, thanks very much for sending across the below review. We're so pleased to hear that all works have been carried out for you. We wish you all the best in your home. Many thanks, South East customer services team :)
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5/5
TrustpilotThe process and entire team wereβ¦
The process and entire team were fantastic and very professional.
Ade Β· 11 July 2024
Agent replied Β· 24 August 2024
Hi Ade, it's great to hear you had such a positive experience! Best wishes, Joanna
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5/5
TrustpilotExcellent experience β€οΈ
Excellent service. Very supportive team.
Eman Β· 1 October 2024
Agent replied Β· 23 October 2024
Hi Eman, thanks for your feedback, it's very much appreciated. Thanks, Vicky
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5/5
TrustpilotGreat experience so far weβre reallyβ¦
Great experience so far weβre really excited to move home!
Ashley Β· 6 July 2024
Agent replied Β· 24 August 2024
Hey Ashley, thanks so much for the great review! Best wishes, Andrew
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5/5
TrustpilotBrian and Keith came to do snag works
Brian and Keith came to do snag works absolutely fantastic, knowledgeable, professional and excellent at their job.
Neill Β· 20 February 2024
Agent replied Β· 17 June 2024
Hey there Neill, thanks so much for sharing! I will be sure to pass your lovely feedback on to Brian and Keith, they will be thrilled! Many thanks, Jenny
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5/5
TrustpilotVery helpful with clear advice helpingβ¦
Very helpful with clear advice helping us through the process making it achievable buying our first home
Charlie Β· 20 February 2024
Agent replied Β· 17 June 2024
Hey Charlie, that's so lovely to hear! Thanks again for the great review, Lewis
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5/5
TrustpilotI met Gemma last Thursday
I met Gemma last Thursday, very professional, very friendly, answered all my questions, very impressed
Linda Β· 26 March 2024
Agent replied Β· 17 June 2024
Hey Linda, thanks so much for the great review! Gemma will be thrilled to hear this. Many thanks, Lewis
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5/5
TrustpilotVery positive experience.
Great support and advice from start to finish. Staff responded positively to any requests for action or information. Very helpful on moving day and dealing with any snagging issues. Customer service excellent. Would highly recommend.
Mr Β· 22 October 2024
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5/5
TrustpilotGood services
Thankyou Saj. You provided professional services to make overseas buyer like me feels secure and efficient.
Steve Β· 1 March 2024
Agent replied Β· 17 June 2024
Hi Steve, thank you for your review, I will pass on your kind words to Saj. Many thanks, Lauren
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5/5
TrustpilotGreat service as always from Darren
K Β· 30 August 2024
Agent replied Β· 17 June 2024
Thanks for the great review! Darren will be so happy to hear this feedback. Best wishes, Lewis
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5/5
TrustpilotCommunication is very good
Reece Β· 1 October 2024
Agent replied Β· 23 October 2024
Hi Reece, thank you for taking the time to let us know how we did. We hope you have a great day! Thanks, Kara
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5/5
TrustpilotExcellent efficient service
Lola Β· 15 October 2024
Agent replied Β· 23 October 2024
Good afternoon Lola,Thank you for taking the time to leave this positive review. Its really pleasing to receive such words from our customers and very much appreciated. Please contact Customer Services if there is anything we can assist you with going forwardBest wishes, Robina
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5/5
TrustpilotMJ technican
Fast and efficient service.
Marian Β· 25 September 2024
Agent replied Β· 23 October 2024
Hi Marian, thanks so much for your review and it's great to hear youβre pleased with the service from the technicians. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Jess
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.