5/5
TrustpilotCommunication is very good
Agent replied · 23 October 2024
Hi Reece, thank you for taking the time to let us know how we did. We hope you have a great day! Thanks, Kara
Trusted Agent profile · Liverpool
Livv Housing Group Liverpool reviews
★★★★★
1,334 reviews across 2 platforms
The Finches, Lower Road, Halewood, Liverpool, L26 3UA
Livv Housing Group's office in Liverpool, at The Finches, is rated 4.5 out of 5 across 1,334 reviews on two platforms, including 14 Google reviews rated 3.5.
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent efficient service
Agent replied · 23 October 2024
Good afternoon Lola,Thank you for taking the time to leave this positive review. Its really pleasing to receive such words from our customers and very much appreciated. Please contact Customer Services if there is anything we can assist you with going forwardBest wishes, Robina
5/5
TrustpilotMJ technican
Fast and efficient service.
Agent replied · 23 October 2024
Hi Marian, thanks so much for your review and it's great to hear you’re pleased with the service from the technicians. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Jess
5/5
TrustpilotFelix came to complete a tidy in our cloakroom from a damp inspection
Felix came to attach new skirting board and tiny up from damp investigative work. Finished to a high level.
Agent replied · 17 June 2024
Hi David, thanks so much for your review and it's great to hear you’re pleased with the service from Felix. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
5/5
TrustpilotExcellent services within our warranty period
Excellent service and friendly attitude with a professional advice suggested by the “Fit It” team. Thank you very much.
Agent replied · 24 August 2024
Thanks so much for the great review Andy, the team over at Thorpe Park will be so happy to hear this. Many thanks, Lewis
5/5
TrustpilotStefan did an excellent job on…
Stefan did an excellent job on bathroom, kitchen and living room, it’s like brand new now.
Agent replied · 17 June 2024
Thanks so much for the great review, Stefan will be thrilled to hear this! Best wishes, Lewis
5/5
TrustpilotThe help and support throughout the…
The help and support throughout the whole experience was excellent
Agent replied · 17 June 2024
Hi Adele, thank you for sharing your positive experience! We are pleased to read such a wonderful review. Wishing you all the best in your new Redrow home, Agnieszka
5/5
TrustpilotLovely homes and helpful team on site
Lovely homes and helpful team on site - thank you!
Agent replied · 17 June 2024
Thank you for the review Mr Slade! Best wishes, Lewis
5/5
TrustpilotLovely staff
Very helpful and knew what they were talking about.Friendly and welcoming
Agent replied · 17 June 2024
Hi Andrea, thank you for the great feedback. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Jenny
5/5
TrustpilotGreat service
Great service, staff are very happy and helpful, answers all your questions,
Agent replied · 17 June 2024
Hi Collin, that's great to hear and thanks so much for letting us know about your visit to Harbour Views. Many thanks, Lewis
5/5
TrustpilotGreat experience for the first time…
Great experience for the first time buyer
Agent replied · 24 August 2024
We're so glad to hear it Dr Singh! Best wishes, Lewis
5/5
TrustpilotGreat sales time
Great sales time. Great houses with beautiful designs.
Agent replied · 24 August 2024
Thanks so much Mohamed! Our team over at Oakleigh Fields will be thrilled to hear this. Best wishes, Lewis
5/5
TrustpilotFantastic customer service MJ is an…
Fantastic customer service MJ is an absolute diamond
Agent replied · 24 August 2024
MJ will be so happy to hear this great feedback! Thanks so much Elisha. Best wishes, Lewis
5/5
TrustpilotMikes been brilliant with the work…
Mikes been brilliant with the work carried out. Great communication, friendly, respectful and very tidy.
Agent replied · 17 June 2024
Hi Ashley, thank you again for taking the time to let us know how Mike did. I'll pass your comments along to him; I'm sure he'll be thrilled. Many thanks, Cat
5/5
TrustpilotGreat sales team good communication and…
Great sales team good communication and reassurance
Agent replied · 24 August 2024
Hi Leanne, thank you for your praise and kind comments about our team at Worden Gardens. We’re so please we could meet your expectations. I will pass on your comment to them who I’m sure will be thrilled. Best wishes, Paul
5/5
TrustpilotGood services, staff are helpful
Explanation in detail and staffs are patience
Agent replied · 24 August 2024
Thank you for sharing your 5* experience with Alex in our customer experience suite. We hope you choose Redrow so we can continue your 5* journey. Thanks, Lee
5/5
TrustpilotThe customer service was superb and…
The customer service was superb and friendly.
Agent replied · 24 August 2024
Thanks so much for letting us know Adaze! Best wishes, Lewis
5/5
TrustpilotAmazing helpful lady called Dawn
Visited Poppy fields today, and met an amazing helpful lady called Dawn. Really knowledgeable!
Agent replied · 17 June 2024
Hi Helen, thanks so much for your review and it's great to hear you’re pleased with the service from Dawn. It would be great if you could let us know which development you visited so we can make sure we pass your kind words back to her. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
5/5
TrustpilotThe sales consultants are very helpful…
The sales consultants are very helpful and quick to answer queries.
Agent replied · 17 June 2024
Thanks so much for the 5* review. The team over at Frenchay Park will be so happy to hear this! Best wishes, Lewis
5/5
TrustpilotGreat work from Peter
Peter worked meticulously through the problems with a positive approach
Agent replied · 17 June 2024
Hey Michael, thanks for taking the time out to leave us such a good review. It's great to read things like this. I'll pass your comments along to Peter; I'm sure he'll be thrilled. Many thanks, Jenny
5/5
TrustpilotLouise and her colleagues have been…
Louise and her colleagues have been incredibly professional, helpful, patient and knowledgeable.
Agent replied · 17 June 2024
Hey Dee, Louise will be over the moon to hear this great feedback as will all of the team over at St Michaels Meadow. Many thanks, Lewis
5/5
TrustpilotVERY helpful staff who cannot do enough…
VERY helpful staff who cannot do enough to help. Great design and quality of build
Agent replied · 17 June 2024
Hi Alan , thanks so much for your review and it's great to hear you’re pleased with the service from our staff. We will make sure we pass your kind words back to them . Best wishes, Yvonne
4/5
TrustpilotVery informative
Very informative. Showed us round the site and discussed all options available.
Agent replied · 17 June 2024
Hi Emma, thanks so much for your review and it's great to hear you’re pleased with the service from our sales team. It would be great if you could let us know which development you visited so we can make sure we pass your kind words back to them. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
5/5
TrustpilotThe houses look good in qualities
The houses look good in quality. The people act professionally.
Agent replied · 17 June 2024
Hi Mozhgan, thank you for the great feedback. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Dawn
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