Trusted Agent profile · Liverpool
★★★★★
1,332 reviews across 2 platforms
The Finches, Lower Road, Halewood, Liverpool, L26 3UA
Livv Housing Group's office in Liverpool, at The Finches, is rated 4.5 out of 5 across 1,332 reviews on two platforms, including 14 Google reviews rated 3.5.
Tell us what you need and we'll put you in touch. Livv Housing Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotLovely Experience
Sales and on-site staff were very helpful and accommodating. Finishes to our house are very good. Thank you.
Hey Paul, thanks for taking the time out to leave us such a good review. It's great to read things like this. Wishing you all the best in your new home, Emma
5/5
TrustpilotVery brilliant 🤩 customer service
Very brilliant 🤩 customer service. Process very seamless and very good 👍 support in place to make the house 🏡 buying experience enjoyable.Many thanks
Hey Oluwasanmi, thanks for taking the time out to leave us such a good review. It's great to read things like this. The team will be delighted with your feedback and I will ensure this is passed onto them. All the best in your new home, Louis
5/5
TrustpilotExcellent Customer Support
Matt arrived promptly for the tasks to be completed.Super friendly and engaging, spotlessly tidy and excellent work whilst with us.Actually thanked him for his company and personality.
Hi Martyn, thank you for your kind review; I'll be sure to pass on your kind words to Matt who will be thrilled to hear this! Best wishes, Agnieszka
5/5
TrustpilotI am on Weaver park
I am on Weaver park, Hartford. Darren always great to get jobs done that need sorting and even goes the extra mile :-)
Hey Joanne, thanks so much for sharing! We are very happy we could provide you with a positive experience. I'll pass your comments along to Darren I'm sure he will be delighted. Many thanks, Shannon
5/5
TrustpilotSite manager Sam and handyman Stuart…
Site manager Sam and handyman Stuart came round to fix several irritating problems. They were v helpful and improved my day.
Hi Margaret, we are so glad you are pleased with the service from Sam and Stuart! Best Wishes, Rosie
5/5
TrustpilotGreat customer service…
Great customer service from the moment we walked into the sales office. Eve and Paul couldn’t do enough to accommodate us and help us with our move!
Hi Daniel, thank you so much for your 5 star review. We appreciate your kind words. We are looking forward to assisting you further in your Redrow purchase. Best wishes, The Grange Sales Team
5/5
TrustpilotChelby and Fran
Chelby and Fran. Super helpful. Lovely to talk to.Thank you for all your help Excellent customer service.Even met us early on a Sunday to help us out !!!
Hi Garry, thanks so much for your review and it's great to hear you’re pleased with the service from Chelby and Fran. It would be great if you could let us know which development you visited so we can make sure we pass your kind words back to them. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
5/5
TrustpilotExcellent customer service from Sally-Anne
Excellent customer service from Sally-Anne at Monchelsea. We felt very comfortable with her and she was quite detailed in explaining things and answering questions.
Hi Faith, it's so nice to hear you had a great experience at Monchelsea Park, and thank you for the positive feedback. We will make sure this is passed back to Sally-Anne! Best wishes Naysha
5/5
Trustpilotfriendly and helpfull staff
friendly and helpfull staff from reservation to moving in , customer services and aftercare sorted all our minor snagging issues and were so helpfull. highly recomend
Hi Andrew, thank you for taking the time to leave such great feedback, we will pass on your comments to the team. Have a great day, Dawn
5/5
TrustpilotFriendly and efficient
Chris W came to do some repair work. He was on time, friendly and efficient. Would happily have him do any other work neededMeadow view plot 299
Hi Clare, thanks so much for your review and it's great to hear you’re pleased with the service from Chris. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
5/5
TrustpilotMJ - tapes
MJ came here today to complete some tapes, he was very professional, done a good job and cleared up well. Happy with the service.
Hi there, thanks so much for your review and it's great to hear you’re pleased with the service from MJ. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
5/5
TrustpilotAmazing experience
Amazing experience, And grace in the sales team is very helpful and friendly and polite. Couldn’t ask for better service 👌🏿
Hi Mark, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Best wishes, Phillippa
5/5
Trustpilotlove how beautiful the houses are…
love how beautiful the houses are finished and the gardens which is so important
Thank you Pamela jones for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotMillie and keith came to fit my new…
Millie and keith came to fit my new door and frame and did a fantastic job on the day. Thank you ☺️
Hi Rachel, thank you for the great feedback. I'll pass your comments along to Millie & Keith; I'm sure they'll be thrilled. Many thanks, Jenny
5/5
TrustpilotMichael sorted out a little problem in…
Michael sorted out a little problem in a friendly & efficient way. I was very pleased
Hi Gary, thanks so much for your review and it's great to hear you’re pleased with the service from Michael. It would be great if you could let us know which development your review is about so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Rosie
4/5
TrustpilotA great job today
MJ did a great job today and we are very happy with his effort.
Hi Chui, thank you for your kind review. We will happily pass along your comments to MJ who will love to hear the positive feedback :) Best wishes, Kara
5/5
TrustpilotAmazing customer service experience!
The customer service experience by the sales team is unprecedented and top notch!
Hi Abraham, thanks for the great review! We shall pass your kind comments back to the sales team. Best wishes, Rebecca
5/5
TrustpilotMid process review
Haven't yet exchanged or completed but been kept fully in loop and site manager is in contact too
Hi there, that's great to hear and the team at The Hollies will be thrilled with this review! Best wishes, Andrew
5/5
TrustpilotGreat customer service
Customer service has been great we have been kept up to date each week .
Hey Colette, we appreciate your kind words and are thrilled to hear that you've been happy with our customer service provided by our Calder Grange team! Best wishes, Lewis
5/5
TrustpilotExcellent sales team.
The sales team knew the ins and outs of the development , house , plans etc etc . It was a pleasure and stress free experience.
Hi there, it's great to hear you had such a positive experience at The Mulberries, Witham. The team are always on hand if you need us, let us know. Have a good day, Dawn
5/5
TrustpilotAlways lots of help from Berkeley Dene…
Always lots of help from Berkeley Dene office whilst reserving and answering any questions we have!
Hi Alice, thank you for your kind words. We are thrilled to hear that you had a positive experience with our Berkeley Dene office. Best wishes, Lewis
5/5
TrustpilotVery good experience
Very good experience, professional interaction but also felt warm and familiar. Made me definitely more interested in buying a house
Hey Cat, thanks so much for the great review! Bet wishes, Lewis
5/5
TrustpilotFirst class from start to finish
First class from start to finish , and the house standard is first class
Hi Steve, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our- Abbey Walk development in Priorslee. If you have any further questions, please give us a call. We're always happy to help! Many thanks, Michelle
5/5
TrustpilotMartin has done an excellent job…
Martin has done an excellent job sorting out Nail pops in the en-suite. Very good job done and left it very clean and tidy. Thank you
Hi Alka, thank you for leaving your review following our technicians visit by Martin to your property. We value your feedback and will make sure we pass on your kind words to him, on the level of workmanship and for leaving your home clean & tidy. Many thanks Yvonne
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Livv Housing Group hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
